10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,064 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine serpentine belt tensioner causing ratcheting noise and improper operation. This is the 5th tensioner.
- Quakertown, PA, USA
The contact owns a 2003 Jeep Liberty. While driving at speeds between 5-60 mph the engine would stall. The check engine and oil warning indicator lights illuminated. There was a loss of power steering and brakes. The vehicle would restart but would stall again unless the gas and brake were applied at the same time. The dealer replaced the speed sensor but the failure continued. The current mileage was 86,000. The failure mileage, VIN, engine size and cylinders were unknown.
- Laurel Hill, NC, USA
My wife was driving her 2003 Jeep Liberty in traffic approaching a stop light. She bumped into the car in front of her traveling at about 10 mph. It was such a minor bump that the air bags did not deploy. The vehicle burst into flames from the engine compartment she barely had enough time to escape. The car is a total loss and the car is completely burnt out inside.
- Braintree, MA, USA
Ball joint failure three times. Emergency brake on five speed never has worked properly. Replace engine at 70,000. Now the card end joint for the four-wheel drive is not working correctly. My biggest complaint is the ball joint failure for the third time. This issue also causes chain reactions in the tires I have had three sets of tires wear uneven and I wrote the company the first time to complain and got no response. I use my Jeep to make my income and do not trust it any more. I do not recommend this vehicle to any one and will not pass it on to any family member.
- Elk, WA, USA
March 2005 - 2003 Jeep Liberty 4 cylinder - carriage town Chrysler, Delaware, Ohio - I took my Jeep Liberty to the dealership for backfiring, check engine light, running rough. They found only spark plug #1 fouled and replaced only the spark plug. 2nd time approx a week later I took my Jeep Liberty in and it was running rough, no check engine light. Dealership refused to look at my vehicle without the check engine light on. 2 days later I returned vehicle with check engine light on, running rough, and backfiring. They replaced all spark plugs and all wires. This happened at approx 28,000 mile on the vehicle. December 2005, engine light on, running rough. Replaced spark plug #1 only and wire on spark plug #1. I had been told by service department at this time they had put a "special" spark plug in my vehicle and that there was a technical service bulletin on my vehicle. Jan, 2006 - vehicle is currently in the shop and they are trying to determine what is wrong with the engine, currently they cannot find what is burning up spark plug #1. technical service bulletin: Mfg bulletin number: 0803403 mfg bulletin date: 20040302 component: Electrical system details: New spark plug for 2.4L engine.
- Delaware, OH, USA
2003 Jeep Liberty developed engine problems.** answer required***. the consumer had to replace a sensor twice. In the first two weeks of owning the vehicle it stalled.
- Unknown, DC, USA
While slowing down from any speed vehicle surged to a high RPM. Once the gear is put in neutral and placed back in drive vehicle goes back to normal. This problem happened ten to twelve times since may, 2004. Dealer has placed vehicle on a diagnostic machine but could not find the cause of the problem.
- Gulf Shores, AL, USA
While driving vehicle stalled. Since purchasing vehicle in December 3, 2003 had vehicle for service five times. Dealer indicated there was nothing wrong with the vehicle.
- Mission Viejo, CA, USA
While driving at any speed, the vehicle constantly pulled to the right. The vehicle was taken to the dealer. The vehicle has been to the dealer three times for the same problem. The vehicle was also leaking oil from the oil pan. The mechanic was unable to determine the cause of the vehicle's pulling.
- Plano, TX, USA
While driving vehicle stalls out without warning, mostly when slowing down or coming to a complete stop. Contacted Chrysler road side assistance and vehicle was towed to the dealership where they were unable to get duplicate the problem. The consumer felt the dealership was responsible for the problem.
- Randolph, NJ, USA
Since purchasing in Sept 02 have had vehicle in for service six times for numerous concerns, repeatedly for a clunking/grinding sound from the psgr sd ft, a severe pulling of the vehicle to the right, a vibration when driving hwy speeds, and intermittent engine misses. Dealership twice replaced the front end strut mounts which elimated the grind/clunk, but cannot ascertain the problem with the vehicle's instability (pulling) on the road nor with the engine misfires. An adjustment (off spec) to the alignment was performed by dealership which in turn caused the vehicle to pull to the left and also encouraged more steering vibration and worsened mpg - avg 13.21 mpg where initially I got 18 -20 mpg. Dealership claims that B/C roads are angled for water runoff, this likewise keeps my vehicle from staying on the road (!?) am currently beginning to experience a clunking noise from rear passenger side wheel area, but have not yet brought it to dealer's attention.
- Virginia, MN, USA
- Walden, NY, USA