2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On June 19, 2008 I was driving on a major highway when the vehicle started to make a loud noise from the rear and 10-15 minutes later I heard a loud thump and the car stopped, I had to roll to a stop an the side of the hwy...when I looked under the car the rear axle had fallen. The Jeep has had a rear noise for sometime now. I took it in and was told that the rear axle needed oil it was completely dried up and the metal has been grinding which is why the noise was there. I asked why was there no oil and everyone looked surprised and did not have an answer. Never heard of that, I was told that metal particles where in the oil pan and that the noise will continue but that there was no danger. Months later I took the car back to have that same rear axle oil changed and was told that I do not need to do that again. Now 6 months later the cars axle falls out. What is up with that. I have been driving for over 30 years and have owned varies vehicle which I have driven over 230,000 miles and never had the oil in the axles replace. Why did this happen to my vehicle" what can I do" I am 4 months shy of paying off this vehicle. What a joke.
- Plantation, FL, USA
Groaning/grinding noise in the back wheels at slow speeds, mostly when leaving a parking garage, stop lights, parking lots. Brake pedals not depressed at the time. Noise increases when temperature is low and humidity is high. Noise started at 1,000 miles (less than a month after the date of purchase). Taken to dealership who at first could not duplicate the problem. I recorded the noise several times and played to the dealership service manager. In for repairs for the same purpose over 10 times during the 1st year, without success. Issue is now with Chrysler engineering who appears not to be in any hurry to fix the problem. Dealership does not follow-up and does not communicate on the status of this issue. Also never received the recall notice. Took the car in for the recall service after seing your notice, and was told it might take a couple of months for the recall notices to get out. It's been 6 months, and no recall notice as yet. Other issues with this car are another rattling noise that they can't fix. A weather strip on the driver's window that had to be replaced 7 times (so far) because it keeps coming loose. Excessive vibration when on the highway at speeds of 70 mph. Wind noise coming from every direction, can't hardly hear the radio. Radio quality is so bad I can't use it. Have to play cds instead. And Chrysler won't do a thing to remediate the problems.
- Aurora, CO, USA
- San Jose, CA, USA