4.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,350 miles

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problem #2

Jun 062007

Liberty 6-cyl

  • Automatic transmission
  • 46,700 miles
Wednesday June 6th, I got a flat tire. I called my boyfriend to help change the tire. I had never gotten a flat tire before. The instant he had the new tire on the wheel, the jack bent 45 degrees to the side and the Jeep fell to the ground. Someone could have been hurt. The jack had never been used before. The metal of the jack bent sideways during normal use. This indicated that the jack either wa S defective or it was made of a substance that degraded over three years. I complained to the daimler/Chrysler corporate office for customer assistance, and was told that they would not replace the jack because it was out of warranty. This was a potentially dangerous situation. Apparently, they were unconcerned.

- Metairie, LA, USA

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problem #1

Oct 132005

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
2004 Jeep Liberty. The contact stated the jack for the vehicle collapsed while changing the tire. The vehicle came down on top of the contact, but he was not injured. The jack completely buckled, bent in half, and it no longer worked. The contact stated he followed the instructions on the jack. He contacted Jeep, and they told him to take a class to learn how to change a tire. When the contact took the jack to the dealership they wanted to keep it. The contact still has the jack.

- Fairmont, WV, USA

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