10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 53,021 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had just gotten off the highway and took the wrong turn so in the middle of the street I tried to whip a uturn and when I turned my wheel to the left I heard a loud crack and my vehicle was unlevel so I asked my passenger to see if we had blown a tire and he said it looked fine but I got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken.
- Washington, MO, USA
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle was taken to the local dealer (orlando Dodge located at 4101 w colonial dr, orlando, fl 32808) regarding NHTSA campaign number: 13V252000 (structure). The contact was informed that the remedy to install a trail hitch to rear of the vehicle could not be completed due to rusting of the sub frame. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 141,000.
- Casselberry, FL, USA
Takata recall lower control arm broke ball joint. Enhanced corrosion, 150K miles car was in reverse at a gas station and the car shifted downwards no warning.
- Middleburg, FL, USA
I drove for about an hour on a steep mountain road. Sometimes using the overdrive to go up steep grades. The cruise control would not work. I made it to town and was on the main road stopped in traffic. Suddenly, the rpms raced and the Jeep accelerated on its own. I had my foot on the brake, but had to put it in park to stop it, but not before it hit then truck in front of me. I was shaken up and checked the floor mat to make sure it was not touching the gas pedal. It was not.
- Santa Fe, NM, USA
"takata recall" pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.
- East Peoria, IL, USA
Was going down a hill. Didn't notice a stop sign. Tried to stop but couldn't in time. Took the corner and hit a tree with my passenger front corner and the Jeep flipped on its side. Smashed my face on the steering wheel shattering my jaw due to airbags not going off and seatbelts not locking. Needed immediate surgery. They had to smash the front window to get me out of the vehicle.
- Dayville, CT, USA
Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics I have visited have been able to diagnose it. There are hundreds of other Jeep Liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread Jeep Liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
- La Crosse, WI, USA
Fuel tank straps rotted & broke off
- Peru, NY, USA
The contact owns a 2004 Jeep Liberty. The contact stated that the swing gate failed to open intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 131,000. The VIN was not available.
- Indianapolis, IN, USA
While driving, the sunroof motor assembly suffered a catastrophic failure while closing. The plastic rail assembly made a loud cracking sound and the glass wedged firmly against the roof, half open. This occured shortly after my replacing all 4 door window regulators (for the second time) due to what can only be described as negligence in the engineering design of the plastic carrier assembly that cannot support the load of the window as it is intended to. The failure to properly design these components has led to the windows falling into the door unexpectedly while driving, each time causing an unnerving distraction to me as a driver, and unnecessarily endangered myself and the general public in the vicinity when these events occurred. It appears there are countless instances of this issue being described on line, and a recall needs to occur.
- Tualatin, OR, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Castle Hayne, NC, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.... updated 06-02-15 the consumer stated the vehicle was repaired. Updated 7/2/2015
- Livingston, TX, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Poughkeepsie, NY, USA
We received a recall for our 2004 Jeep Liberty. It is a safely issue where these vehicles often ignite when rear-ended. We have been contacting the dealership since last August and they claim not to have the parts. We have notes on the number of times called and their various vague responses. I don't know if it is Jeep shortcomings or the dealership, but they are each blaming one another. Meanwhile we are driving an unsafe vehicle. Is there anything else we can do? this seems to be quite a long response time.
- Roanoke, VA, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification for NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer was contacted and was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
- Ashville, NC, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline and structure). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
- Keswick, VA, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The dealer was unable to provide an expected date for the part to become available. The contact did not experience a failure. D
- Milwaukee, WI, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
- Rome, GA, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Frankford , DE, USA
- Burnsville, NC, USA