10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,261 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My 2004 Jeep Liberty has an emergency brake that does not hold. It is a safety hazard. I took it in and had complete new brakes, incl rotors, calipers, new brakes and new emergency installed. Still rolls on slight incline with emergency engaged. I know others with the same vehicle who now tell me there's is doing the same thing. This is an obvious dangerous defect of this emergency/parking brake. I had my Jeep roll down my driveway almost injuring my cat and crashing into my garage. I had to run to get into it to apply the brake before disaster.
- Canada, 00, USA
Since purchasing the 2004 Jeep Liberty there has been a loud screeching noise for the first mile or two when the vehicle is first driven. At least 2 trips to the dealer service results in no repair. Dealers fix was to loosen the parking brake cable so that the parking brake pads did not rub on the drum. 2 years later the problem still exists!
- Volcano, CA, USA
My 2004 Jeep Liberty was parked under my carport. I had started the engine to warm the car, with the emergency brake on. There was no one around the car but my dogs, but somehow it managed to roll down the driveway into the corner of a barn. The distance was about 10 yards with an incline of about 2 feet, yet ther was over $3000 in damage to the car. It hit right in the center of the grill/hood. I was very surprised as the emergency brake was on, however on inspection, there was still one click left on the emergency brake. I have tested this theory by getting on a hill in the vehicle and pulling the emergency brake. Indeed, it does not hold the vehicle until you reach the very last click on the emergency brake. Jeep denies any product flaw when contacted. I disagree. I hate to think what will happen to me if I am ever in a wreck if a roll with no acceleration can damage the vehicle at 25% of its value!
- Paris, TX, USA
- Kent, WA, USA