10.0
really awful- Crashes / Fires:
- 2 / 7
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 32,128 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Jeep Liberty. The contact stated NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded the reasonable amount of time for repair. Both dealer and manufacturer were made aware of the dealer and decline to to provide at least an estimated time frame when the part would become available. The vehicle was not repaired. Luckily, the contact had not experienced the failure described in the recall.
- Denmark , WI, USA
The contact owns a 2005 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated the that the part needed was unavailable for the repair. The manufacturer was notified and they did not know when the remedy part would become available. The contact had not experienced a failure. Updated 08/11/2014 updated 08/12/2014
- Ceres, CA, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was unable to provide an estimated date for repairs. The contact had not experienced a failure.
- Kansas City, KS, USA
TL- the contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
- Guys Mills, PA, USA
Safety recall N46/NHTSA 13V-252: Safety recall notice was received by mail in January 2014, contacted dealership as directed to schedule an appointment. Dealership said they had no parts and had no idea when they would receive the parts. Called the Chrysler group recall assistance center on May 5, 2014. Was told that Chrysler still had no parts available applicable to this recall. Furthermore, and even more concerning, there is no projected time-table for distributing the appropriate parts to dealerships. This recall was originally issued June 19, 2013. I do not feel that an entire year or more is an appropriate time frame to remedy this defect without charge and within a reasonable amount of time, especially for a defect that can cause fuel leaks and possible fires from a rear end collision. Our household has two 2004 Jeep that are affected by this recall. When can we expect a resolution from Chrysler" what are the regulations for completing safety recalls"
- Pekin, IL, USA
The contact owns a 2004 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had surpassed a reasonable amount of time for repair because the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Detroit , MI, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the repairs were not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. The contact had not experience a failure. The manufacturer had not been contacted.
- Walltown Ship, NJ, USA
The contact owns a 2004 Jeep Liberty. The contact received a notification of NHTSA campaign number 13V252000 (fuel system, gasoline, structure) and was informed by the manufacturer that the parts were not available. The contact had not experienced a failure. The VIN was unavailable.
- Blue Ridge, GA, USA
The contact owns a 2004 Jeep Liberty. The contact received a notice for NHTSA campaign number 13V252000 (fuel system, gasoline, structure) and was informed that the part was not available. The dealer was unable to provide an estimate date or arrival for the part. The manufacturer was notified of the problem. The contact had not experienced a failure. The VIN was unavailable.
- Birchwood, TN, USA
The contact owns a 2004 Jeep Liberty. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before April of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Antioch , CA, USA
The contact owns a 2004 Jeep Liberty. The contact stated that in December 2013, she received recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure ). the contact stated that she attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. There are no failures at this time.
- Aldi, VA, USA
The contact owns a 2004 Jeep Liberty. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number:13V252000 (fuel system, gasoline, structure). The contact stated that she was made aware that the parts needed for the repair were not available and the repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
- Grand Haven, MI, USA
The contact owns a 2004 Jeep Liberty. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
- Powell , OH, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Rochester Hills, MI, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Dowagiac, MI, USA
The contact owns a 2004 Jeep Liberty. The contact stated there was a recall under NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and the part needed to perform the repair was unavailable. The manufacturer was notified and they stated that the part was not identified for the recall. There are no failures at this time.
- Rogers, AR, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
- Front Royal, VA, USA
The contact owns a 2004 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
- Rockford, IL, USA
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA campaign id number:13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Ashland, VA, USA
- Beatrice, NE, USA