10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 88,394 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Control arm just instantly broke while I was driving down the highway. I didn't know about the recall till I seen it on web site so no authorities were contacted.
- Sandy Hook, KY, USA
Front suspension went out lost all control of vehicle
- Temple, GA, USA
The steering gear is coming apart and is slipping which causes it to feel like you're driving sideways down the road. The windows will not go down without making a horrible noise and the thermostat housing needs to be replaced. After driving the Jeep it smells like its been on fire.
- Pueblo, CO, USA
My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering
- Buffalo, NY, USA
Manufacturers recall: My vehicle makes a serious vibration in the steering wheel and a loud humming noise when I drive down the road. It pulls to the right terribly and wears oot my tires constantly. It fish tales when I accelerate the gas petal and also when I take my foot off of the gas. It walks the road. And feels unstable when U reach 60mph. It feels very unsafe and does it's own thing when we are driving. It just goes all over the road.the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by Chrysler U38 is the recall number and it's off the recall expansion of 12V-085
- Gilmer, TX, USA
Turning with noise on the freeway and street. Clicking when pushing brakes.
- Tacoma, WA, USA
Broken right rear control arm. Almost caused a major accident, also broke universal joint. Now that I fixed those issues, steering on the front now is going out
- Catlettsburg, KY, USA
The contact owns a 2004 Jeep Liberty. While driving and making turns, the steering wheel made a loud grinding noise. The noise was also heard when the brake pedal was depressed. There were no warning indicators illuminated. The contact received notification of NHTSA campaign number: 18V278000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crown Chrysler Dodge Jeep Ram greensboro at (336) 790-9850 (located at 3710 w wendover ave, greensboro, nc 27407) and was informed that the part was not available. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000. Parts distribution disconnect.
- Greensboro, NC, USA
The contact owns a 2004 Jeep Liberty. The contact received a recall notice for NHTSA campaign number: 18V278000 (suspension). While driving 50 mph, the vehicle veered to the right and crashed into a guardrail. There were no warning indicators illuminated. The contact sustained bruises and the passenger sustained back injuries; however, medical attention was not required. A police report was filed. The vehicle was towed to the contact's residence. The contact called a local dealer (autonation Chrysler Dodge Jeep Ram and Fiat columbus, 3000 N lake pkwy ste 100, columbus, ga (706) 522-2116) and was informed that the parts were unavailable and on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 150,000. Parts distribution disconnect. * consumer stated I was driving on the highway and all at once the vehicle veered to the right and hit a guardrail, it was no light that came on or anything. I got some brusies and passenger back injuries but one didn't go to the er. Consumer took the Jeep dealership and had the Jeep inspected it was not the suspension. From July to now the parts have not been order and I don't need them now because the Jeep is not fixable. The airbags did not deploy. Updated 10/26/18
- Columbus, GA, USA
"takata recall" I don't understand why my Jeep Liberty has all recall problems yet NHTSA says not for my VIN #
- East Peoria, IL, USA
"takata recall" pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.
- East Peoria, IL, USA
While driving, it would feel as if the rear of the vehicle was going side to side. When accelerating, the car would feel as if it was torquing in one direction and then when I would brake it would feel as if it would pull the other direction. I had noticed this feeling for a while but it was worse on wet or snowy roads and also while going at higher rates of speed (over 50 mph). I was unable to detect what exactly was happening because it had developed so gradually and I regularly drive this vehicle. I thought when I was driving it was either windy or that the vehicle was sliding due to wet roads. This caused an issue when driving in the winter and caused me to hit a guardrail. I was driving my daughter back to college. While accelerating, the car lunged to the left, I then thought I was sliding and proceeded to pump the brakes to slow down which then caused the vehicle to pull to the right, slamming the vehicle into the guardrail. About 8 months after the accident, my husband was driving the vehicle when he noticed this pulling and was able to describe it. I took it in and both rear control arms had to be replaced.
- Mchenry, IL, USA
65 mph, highway.lost control, no steering ability at all.coasted car to park along freeway shoulder, to avoid accident and being hit by a truck.
- Endicott, NY, USA
I have had the front lower ball joints replaced twice on my 2004 Jeep Liberty. I was driving both timed it has happened costing me tow and repair costs. I feel I should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you
- Fayetteville, WV, USA
On my 2004 Jeep Liberty I have had the lower front ball joints replace a few years back by the F23 recall. This week as I was replacing upper control arms, which come pre assembled with the ball joint, I noticed the boots for the lower ball joints were again damaged. I also noticed that there is a loud noise when going over unsmooth surface roads, etc. I am thinking this could be caused by the rear upper control arm. Now I'm not a professional mechanic, but common sense tells me that the engineering on the suspension has been compromised. I contacted Chrysler, who told me to contact a dealer, who told me they would get back to me on this problem. I also experienced multiple window regulator problems, along with recalls on the air bags system as well as gas tank protection recalls.
- Mermentau, LA, USA
Front passenger side, lower ball joint has failed (again) even after replaced by recall # 06V288000... taking a left hand turn on a city street and it blew out, thankfully I was able to pull over into a bus stop. Dealership is refusing to cover them under warranty. NHTSA action number :EA06008
- Somerville, MA, USA
Heard some kind of pop, then some grinding when holding the brake down and turning the wheel. Took car to my regular mechanic. They found all 4 ball joints boots perforated & handed me a recall notice for lower ball joints only that was from Sept. 2006. I purchased the vehicle Jan. 2006 & never rec'd this recall. Even when I went to the dealer for the fuel tank recall on 7/11/15, they didn't notify me of it. I went on moparownerconnect.com & it shows this recall as repaired, which obviously isn't possible. According to audomd.com there are several issues related to this vehicle through different manufacturers. I have an appt. Set up at the dealer next week & depending on what they say about fixing all the ball joints and checking for other safety concerns, I may be sending in another complaint.
- Holiday, FL, USA
While pulling into a parking lot, the left lower ball joint separated and destroyed itself, the left upper control arm, the left cv joint and the alignment. Had we been traveling at highway speed we would have been in a severe accident. This problem was covered under a previous recall however we were never notified of this at the time we purchase the vehicle and was told that the recall has been closed with no recourse for reimbursement for the repairs done and no recourse to have the other side repaired. Updated 11/30/2017
- Shallotte, NC, USA
I was driving on hwy 620S approximately 65 mph and my rear end began jerking from the right to the left and I almost ended up in the ditch and I was very scared. Recall L27 was issued in 2012 but Jeep will not help me. I have been calling and for months with this complaint and problem I had been having but I was told Jeep would only cover Jeep that resided in "salt states". I've spoken with several customer care rep's with Jeep and on may2nd that there was actually 3 stipulations to this recall: 1. I needed to live in a salt state 2. the state where my Jeep was built/made at 3. what year my Jeep was. I spoke with 2 representatives that could not tell me what state my Jeep was built/made in with my VIN #. I found this strange, they should know this information. The 3rd person [xxx] on May 2, 2015 was able to inform me my Jeep was built in toldeo, Ohio and I was referred to another # [xxx]. [xxx] told me my VIN# was not considered a "no open recall". I've been laid off my last 2 jobs and can't afford to have this repaired. I'm scared I'm going to lose control of my car and end up killed or killing someone else. Please help me... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Austin, TX, USA
- London , KY, USA