10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
92,622 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Sep 152020

Liberty

  • 178,000 miles
I had just gotten off the highway and took the wrong turn so in the middle of the street I tried to whip a uturn and when I turned my wheel to the left I heard a loud crack and my vehicle was unlevel so I asked my passenger to see if we had blown a tire and he said it looked fine but I got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken.

- Washington, MO, USA

problem #13

Dec 012018

Liberty

  • miles
My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering

- Buffalo, NY, USA

problem #12

Jun 262018

Liberty

  • 140,000 miles
Manufacturers recall: My vehicle makes a serious vibration in the steering wheel and a loud humming noise when I drive down the road. It pulls to the right terribly and wears oot my tires constantly. It fish tales when I accelerate the gas petal and also when I take my foot off of the gas. It walks the road. And feels unstable when U reach 60mph. It feels very unsafe and does it's own thing when we are driving. It just goes all over the road.the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by Chrysler U38 is the recall number and it's off the recall expansion of 12V-085

- Gilmer, TX, USA

problem #11

Jun 012019

Liberty

  • 198,000 miles
Turning with noise on the freeway and street. Clicking when pushing brakes.

- Tacoma, WA, USA

problem #10

Aug 022017

Liberty

  • 99,102 miles
65 mph, highway.lost control, no steering ability at all.coasted car to park along freeway shoulder, to avoid accident and being hit by a truck.

- Endicott, NY, USA

problem #9

Feb 252017

Liberty

  • 106,000 miles
Was going down a hill. Didn't notice a stop sign. Tried to stop but couldn't in time. Took the corner and hit a tree with my passenger front corner and the Jeep flipped on its side. Smashed my face on the steering wheel shattering my jaw due to airbags not going off and seatbelts not locking. Needed immediate surgery. They had to smash the front window to get me out of the vehicle.

- Dayville, CT, USA

problem #8

Oct 212016

Liberty

  • miles
Important this is translated from spanish to english in google translator. My reason for my complaint is, to help me with the problem I have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, I have not yet had the opportunity to go to the local. For this reason I think I am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer. Saturday 22 October 2016 I was cleaning the SUV when I realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day I informed my mechanic avia come to my house, told my SUV has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again I contact the seller and I sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my SUV the tire are worn, not really sap that information. Until today I call and leave a text message to the seller but he does not answer when I call the merchant I end the call. For this reason I think I am a victim of fraud. Please ask for help because now I have no car and not think it's sure I use the SUV in these conditions, another thing I want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me I swindled. That day when I got home it was night, I when I get home check the part of the front of the SUV, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, I told the salesman that the water reservoir had no water, the seller told me that was normal.

- Pinellas Park, FL, USA

problem #7

Jun 022016

Liberty 6-cyl

  • 11,600 miles
I have had the front lower ball joints replaced twice on my 2004 Jeep Liberty. I was driving both timed it has happened costing me tow and repair costs. I feel I should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you

- Fayetteville, WV, USA

problem #6

Feb 242016

Liberty

  • 100,000 miles
On my 2004 Jeep Liberty I have had the lower front ball joints replace a few years back by the F23 recall. This week as I was replacing upper control arms, which come pre assembled with the ball joint, I noticed the boots for the lower ball joints were again damaged. I also noticed that there is a loud noise when going over unsmooth surface roads, etc. I am thinking this could be caused by the rear upper control arm. Now I'm not a professional mechanic, but common sense tells me that the engineering on the suspension has been compromised. I contacted Chrysler, who told me to contact a dealer, who told me they would get back to me on this problem. I also experienced multiple window regulator problems, along with recalls on the air bags system as well as gas tank protection recalls.

- Mermentau, LA, USA

problem #5

Jan 032016

Liberty

  • 95,000 miles
Something loose and smoking under my SUV, told has to do with front end suspension, the 2 front tires shakes, driving over railroad tracks, speed bumps etc. Causes my front to look lower down to the ground. The R R side along with back tire sensor saying preform service. My front end suspension vibrates and shake like its coming apart, along with tire sensor flashing.driving city neighborhoods with high speed bumps causes the suspension to feel as if it coming off vehicle.

- Chesterfield, VA, USA

problem #4

Nov 192014

Liberty 4WD 6-cyl

  • 150,000 miles
Vehicle vibrates at any speed and worsens upon braking. Have had alignment done 3 times and alignment keeps failing. Tires are all new. Have had the camber and casters replaced in front, did not help vibration. Brakes have been replaced, vibration persists. Vibration is so powerful upon braking that sterring wheel bounces out of my hands. The vibration when driving sounds like I have a flat tire.

- Byron, NY, USA

problem #3

Jan 272014

Liberty

  • miles
There was a loud pop and the front wheel started wobbling and I could not move the car, and according to opelika Ford Chrysler Dodge Jeep, my lower ball joint broke. My complaint: My vehicle has been at the dealership in opelika, al for a month with promises of the parts coming in, but as of today, 2/25/2014, are still not there. Although, the dealership is covering the charge, had I known it was going to take this long, I'm sure I could have had it repaired with all of the rental car expenses I have incurred. This is harsh lesson about dealing with a dealership. Thank you.

- Opelika, AL, USA

problem #2

Nov 052013

Liberty 6-cyl

  • 81,000 miles
My Jeep airbag failed after vehicle crashed into a bush and rolled 60-80 feet down an embankment after hitting an animal on an icy road.. my concern is that I was not notified by my dealer (taylor & sons, ponderay Idaho) or by Chrysler regarding any safety recalls until after the crash. I found out about recalls after my insurance agent gave me a list of recalls recently.

- Ponderay, ID, USA

problem #1

May 182013

Liberty 6-cyl

  • 138,000 miles
I was driving about 55mph when the vehicle starting shaking. I slowed down and exited the freeway. The shaking got worse, and when I turned into the gas station, the front wheel actually came off and rolled down the street. Vehicle had to be towed. It looks like the lug nuts just broke off. I had no work done on the vehicle for the past 2 months or so.

- Montello, WI, USA