While driving on a long trip, a burning smell was noticed. The heated seats had not been turned on, as they are rarely used & the indicator light for the heated seats was not on. When the driver stopped to inspect, the back of the seat had burned through the lumbar support pillow. The seat is severely charred and damaged through the inner foam layer of the seat. The seat will need to be replaced. The driver could have been seriously injured if the seat had caught fire. Jeep was notified, but expressed absolutely no concern & offered no assistance. An online review revealed that this is a known problem for Chrysler/Jeep (in particular Jeep Liberty) and there have been severe injuries. How many instances must occur before a safety recall occurs? We had no idea that this safety concern existed prior to our own experience.

- Midland, NC, USA

While trying to avoid a rear end collision at 30mph steering and break pedal got hard causing rollover where the airbags did not deploy not did the seatbelt restrain

- Schuylkill Haven, PA, USA

On February 1, 2019 around 11:40pm, I was driving with my Jeep's seat heater on. Approximately 30 minutes later I smelled something burning. I reached around to feel my coat was extremely hot, so I grabbed a frozen bottle of water from my lunch bag and placed it between me and my seat. Not thinking that my seat was catching fire. When I pulled into a parking lot I noticed a hole in my seat cover. I pulled seat cover off and saw the scorch marks on my seat. Also a burn mark on back of coat. When I got home I checked my back and had a small burn mark.

- Fremont, OH, USA

Driver side heated seat got so hot it melted something inside the seat and causing a burn on leather and right side of drivers butt, leaving blisters from the burn. This all happened while driving in the snow storm 2 weeks ago.

- Ashland, KY, USA

The heated seat for the driver's side got so hot that it made to burn marks in the lether and smelled of smoke.

- Lincroft, NJ, USA