10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,963 miles

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problem #14

Jun 252011

Liberty 6-cyl

  • 45,000 miles
I have replaced all four window regulators during the past six months, and I'm starting to have problems with both front windows again, which were the most recently replaced at about two - three months ago (less than 50,000 miles) at the dealership. It seems the original window parts were defective, but the dealership's replacements (that I paid for) are much worse. I fear for the safety of myself, my passengers, my vehicle and my belongings with this ongoing issue. And I am angry about the time and expense it continues to cause. The form wouldn't let me complete with the correct required information, but limited my choices to those that did not apply.....fyi

- East Lansing, MI, USA

problem #13

Dec 202006

Liberty

  • 1,200 miles
I purchased a 2006 Jeep Liberty in tampa, fl September of 2006. This vehicle was purchased brand new, with approx 24 miles on it at the time of purchase. Since my purchase the rear window regulators fail 5 times as of the current date. 4 times the dealership in fl fixed without any cost to me. When this happened 9/15/2010 for the 5th time (3rd time on the same window) I called the local Jeep dealership and spoke to the service manager :explained the issue & wanted to know when I could bring it to the dealership to be repaired. He went on to tell me this: 'you can bring it in anytime, there is a $100 deductible to have this fixed. ' ( I questioned why, as this was an obvious defect on the manufacturer) he responded 'that is what the charge is, just be glad that this has not happened to all of your windows, this is a common problem with the 2002- current Jeep Liberty. Jeep is aware of the problem, but they are not going to issue a recall, nor are they going to do anything about it.' (I was shocked that I would be told this) 'if you don't like this well, call Chrysler yourself, here is the number 1-800-992-1997.' After I hung up the phone with him, I called the original dealership in Florida to get the exact dates of the repairs. Right rear- 1/28/08 left rear- 12/20/2006, 7/8/2008, and 8/13/09. I did call Chrysler and spoke to someone, received a case number, and was told that someone would contact me in 24-48 hours with some sort of resolve to this. (that was Thursday morning.) I received a call from the case manager at Chrysler Friday around 9:50am. There was a message left to call back, or I could wait for them to call me back on Monday. Called back, spoke 2 gretchen: Sai the case manager had put notes in the case with the following: I had to pay the $100 up front and I could submit all the documents to be reimbursedasked to speak to the case manager and was transferred to matt (whom I thought was the case manager).

- Lafayette, LA, USA

problem #12

Sep 082010

Liberty

  • 40,241 miles
I have a 2006 Jeep Liberty. The windows have broken three times. They fall into the door and cannot be raised. When this happens, the window is stuck in the full down position and is a great risk as objects can fly into the car...and great risks when parking overnight and the window not being able to be raised. This the third window broken, with one broken twice. The windows get fixed at a dealership at a cost of $100 per window and require me to miss a half to a full day of work depending on the service repair volume.

- Palm Desert, CA, USA

problem #11

Jan 102010

Liberty

  • 60,000 miles
Replaced 3 windows that would not stay closed (common problem). Went to dealer for an oil change found out that all 5 (or 6) break hoses were about to burst and car was unsafe to drive. No fault of my own but Jeep has "no idea" how it happened! kept my car for 4 weeks! now the key gets stuck in the ignition every time I turn off the car! car's a lemon!!!

- Baltimore, MD, USA

problem #10

Jun 122010

Liberty

  • 38,500 miles
Jeep Liberty window regulator failing multiple times. Safety compromised due to potential invasion, climate issues, etc. I've had several windows replaced and they continue to break, now of course the warranty is expired. This is a serious defect that Jeep apparently is unwilling to recall to date.

- Jacksonville, FL, USA

problem #9

May 202010

Liberty 4WD

  • miles
Both rear regulators have quit working, leaving my Jeep and myself vulnerable to others being able to easily enter the vehicle. We have replaced one and will be replacing the other next week due to the cost. As if that wasn't enough, the sun roof just quit working and stuck partially open. I hardly ever use it, so it did not break due to use. We took it into the dealership and it will cost $1300 dollars to repair, which we cannot afford. Also, fuel quite often overflows when fueling, spilling gasoline down the side of my Jeep as well as spraying out onto the person fueling. It does not matter how slowly we put the gasoline in, it still overflows.

- Belen, NM, USA

problem #8

Apr 142010

Liberty

  • 43,400 miles
Bad actuator on the 2006 Jeep Liberty windows. This is the 4th time I need to get the window fixed. It has never been corrected. There is a new actuator suppose to be better but have to replace the window also. Bad thing about it the window can fall down and it would be unsecured.

- Clarksville, TN, USA

problem #7

Apr 122006

Liberty

  • miles
At 16,000 miles my high pressure power steering hose went out on my 2006 Jeep Liberty and again at 46,000. The dealer claims this is "normal" and there is no recall on a faulty part. If it weren't $462 I wouldn't think twice about it. I got a second estimate from the guy who worked on my old car(main St. Garage, firplay co) and he said that he's seen quite a few Jeep Liberty's come in with the same problem...one last week and before that there were 3 others in a 2 week period. He also stated that Jeep is now using a different company to supply them with the part which, to me, means they know there was a problem with the old one.

- Breckenridge, CO, USA

problem #6

Oct 152009

Liberty

  • 75,000 miles
The windows in my 2006 Jeep Liberty keep falling down inside the door. I have had this happen to three of the four windows. One window I have had in the repair shop three times (dealership) to fix the same problem. The last time the problem was fixed, but now I can't open the door from the inside, which to me seems like a safety issue. My wife and I were driving back from a trip in the middle of a heavy rain storm when all of a sudden the window fell down inside the door. It started hailing which was a big safety issue for our children riding in the back seat. I am just thankful that what could have been a terrible accident did not happen. The dealership has told me that the problem occurs because of a bad motor inside the door panel. The cheapest I have found to fix this problem is $300 per window. This is ridiculous when the problem keeps occuring!

- Phoenix, AZ, USA

problem #5

Nov 292006

Liberty

  • 2,864 miles
I have an 06 Jeep Liberty got in Oct 06. In Nov 06 Jeep driver side passenger door was jammed in would not open or close. Same time I took it in the window regulator broke. So only I month owning this vehicle I already had problems I have fixed the windows 10 times the blower 2 times and no one seems to help me I've been asking for help since I got it and still nothing.

- San Antonio, TX, USA

problem #4

Jun 262009

Liberty

  • 38,000 miles
2006 Jeep Liberty. I have had the window regulator go out in my car currently 5 different times. I am also certain that my driver window is about to go out again as I have to help lead it when I push the up bottom. I try to use it as little as possible. When the regulators when out the first three times my car was still under warranty so I took it in for repair. Now that they have broken two more times, within two weeks, I feel that this is a real issue. What concerns me is the safety of my children who are in the back seat when these break and the glass falls into the door, what if it was to break, what if it was storming outside. It concerns me that one of them could be injured. I am also concerned that when I went online to do some research there are many post regarding this same issue, also a petition put forward with 114 signatures asking for a recall on my vehicle, yet Chrysler Jeep has yet to do one. I think we need help to get this item recalled, have a better product installed in our cars, and provide a safe form of transportation for our families. Thank you for your time.

- Tampa, FL, USA

problem #3

Mar 112009

Liberty

  • 13,500 miles
2006 Jeep Liberty limited 4X4, all 4 of the windows have had regulator failure causing the windows to fall down into the door. These have all occurred at different times and even without anyone being in the vehicle. One of the recently replaced regulators that had already been repaired once have failed again while my wife was at work. She came out to leave work in the dark and as she went to drive off she noticed a window in the rear was down. She did not put it down it failed and fell on its own while inside of her place of employment again. This is a hazard that would have allowed someone to enter her vehicle and either steal from the vehicle or attack her. So all 4 power windows have failed and now they are starting to fail again. Warranty will expire this October and we fear we will be left with constant repairs and she constantly worries about her safety knowing it will most likely happen again. Rear gate also had a loud rattling noise coming from it and after it was supposedly fixed by dealer under warranty wife could not get the gate open to load groceries. Upon inspection by me I found that the Chrysler Jeep dealership just wrapped the gate latch striker with electrical tape instead of replacing the defective latch causing the door latch to bind and not open. This vehicle needs to either be recalled or enforce a mandatory tsb on a working revision of new parts.

- Bradenton, FL, USA

problem #2

May 312008

Liberty 6-cyl

  • 66,600 miles
Back hatch door doesn't open anymore, latch jams.

- Waterloo, IL, USA

problem #1

Sep 052007

Liberty 6-cyl

  • Automatic transmission
  • 9,182 miles
On Wednesday, September 5, 2007, at approximately 8:30pm both my husband and I got in our 2006 Jeep Liberty with only 9,188 miles to drive home. Upon turning on the vehicle we turned up the air conditioner and heard a grinding sound. Unsure of what the noise was, my husband turned down the air for a moment. As he turned the air back up the blower fan fell out of the dashboard and into the foot area of the passenger front seat where I was sitting. The blower fan was still turning as it made contact with my feet because it did not detach from the electrical wiring. The blower fan continued running until my husband shut off the vehicle. Due to the fact that I was wearing sandals when the blower fan fell out of the dashboard my toes were severely lacerated and suffered abrasions. These injuries required me to seek medical attention. Due to this injury I have had to miss work, as it is not possible for me to wear shoes, stand for any length of time, or sit without elevating my feet. This incident along with other multiple faulty window components, all of which are warranty items, cause us concern. Particularly since the blower fan was a recalled part and had recently been replaced. We no longer feel that this vehicle is safe to operate and have contacted Chrysler headquarters customer service call center for assistance and are awaiting an inspection.

- Atlanta, GA, USA