The Jeep Liberty would intermittently not start. During my son's 4 day internship on day two he went to come home and the car would not start. Being an hour away my husband and I drove up there thinking we could jump the Jeep, but radio, window, etc worked and nothing would turn over. Then it started to pour rain and we had to have it towed to our mechanic in a rain storm.

After leaving it with the mechanic they determined it was a "plastic" pin inside the ignition that broke stopping the Jeep from turning over and running. Why would you put a plastic pin inside a piece of metal casing. This part should never of broke and should never of been made out of plastic. This should be recalled before other Jeep Liberty owners get stranded and end up with the $800 expense for a plastic pin about 3 inches long. I want to be reimbursed for my time and expense and my son losing his internship.

Thinking back to the last 6 months once in a while I would go somewhere and turn off the jeep, finish my errand and get back into the jeep and it wouldn't start. Having to turn the key a couple times and pump the gas it would finally catch and turn over. Having a new battery we knew it wasn't the battery. This happened a few times. Took it in for a $90.00 inspection for the day and they couldn't find anything wrong with it. Then it happened once again in February 2014. Then May 20th my son got in the jeep to come home and it wouldn't turn over, but he had radio, the windows went up and down, so there was power. My husband met him and tried jumping it, but that wouldn't work either. Had to have it towed to the mechanic. Now that the mechanic had it for a couple days they figured out that a "PIN" inside the ignition broke. How the heck does a "Pin" break inside an ignition. With all the ignition problems out there, this part should be recalled because it cost me over $600.00 plus $205 towing to get this fixed and 2 days in the shop all for a pin. I was told it was a defective part. Please recall this part so it doesn't cost more people $805.00. I would like to be reimbursed for this part.

car suddenly would not ignition. just a two months before the battery (replaced by jeep since it was still under one year warranty) had failed, so thought it was that again. after 6 wasted hours (And the roping in of family for a pick up, etc) and $80 later in 24/7 independent electrical diagnostic (revealed that nothing was wrong electrically) and then a tow to jeep, it was quickly determined by jeep that the ignition actuator pin had snapped. They wanted to replace the "entire steering column" at a cost of $500, when just replacing the pin is necessary. I said no. The service guys were sympathetic about jeeps very lame support on the issue and showed me how to open and start the car without the pin. drove it to a independent workshop that built their own retooled pin (which they claim to date no reported fails. we'll see i guess). Their charge $160 dollars. Had there been aftermarket supplier in my country for jeep parts i could have bought the part for about $40 (price you can get it locally in America from their aftermarket suppliers) and replaced it myself. My question is: why bother putting such a dinky, very poor quality metal pin (and yes the metal is so impure it borders on shocking quality) in a high usage module (stress is placed on the part every time the ignition is turned. That's, well, that's just f*cking awful engineering.