[xxx]: complaint about Jeep backing plates: 2006 Jeep Liberty VIN # [xxx].I am writing about a safety problem we encountered over the past few weeks. On 2 separate occasions; 8-13 and 9-3-15 I almost drove off the road when suddenly my vehicle began to shake, loud, clamoring noise occurred, which made it imperative that I pull to the side of the road/await assistance. The problem was that the backing plates had corroded and rusted to such a severe degree the car was inoperable without expensive repairs (557.97 each time).the close timing of these incidents show that the lifespan of these parts were not made to last. Jeep declined the request to reimburse expenses paid, and failed to address the bigger safety concern. I worry someone will not be as lucky when this problem occurs. It is a very dangerous situation when a vehicle <10 yrs old used solely as a passenger vehicle, is made of such poor quality parts that they literally rust off the vehicle while it is in transit. In doing research on the extent of these backing plate issues, I see that there have been a significant customer complaints from a quality, financial, and safety perspective, yet I see that nothing has been done to rectify this issue. It is my view that I should have been notified of this quality issue before I almost had accidents twice within a 3 week period. This make and model has been the subject of several consumer safety recalls, I am surprised that this has backing plate issue has not been brought to attention of owners so that it could be resolved in an expeditious manner at the cost of Jeep Corp. This is an issue that their company was aware of and parts should not "rot" off quality vehicles. Jeep responded on 9-29-15 and failed to mention the safety issue related to this problem. I attached their letter via attached file. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Beacon, NY, USA