The contact owns a 2006 Jeep Liberty. The contact stated that the vehicle would not start when the key was inserted into the ignition and turned to the "on" position. The lights on the dashboard would illuminate, however the vehicle would not start. The contact also stated that the doors would not lock properly due to the failure. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic and a dealer for diagnostic testing and both stated that the key was not communicating with the module in the ignition or vise versa. The mechanic stated that the vehicle needed a new key or the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000. The VIN was not available.

- Kenton, TN, USA