The contact owns a 2010 Jeep Liberty. The contact stated that while the sun roof was opened, she became aware that the bracket was faulty. The contact stated that the sun roof was duct taped to prevent water from entering the cabin of the vehicle. The vehicle was taken to larry roesch Chrysler Jeep Dodge Ram (200 w. grand ave, elmhurst, il 60126, (630) 333-9121) where the contact was informed that the cost of the roof repair exceeded the value of the vehicle. The contact was also informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 100,028.

- Hanover Park, IL, USA

The contact owns a 2010 Jeep Liberty. The contact stated that two of the front sun roof clips fractured. As a result, the sun roof detached from the vehicle while driving 30 mph. The contact had to duct tape the sun roof to the vehicle. The manufacturer was contacted and stated that there were no recalls on the vehicle. Metro Chrysler Dodge Jeep Ram (650 memorial dr C, chicopee, MA 01020, (413) 783-9911) and an independent mechanic advised the contact to trade in the vehicle. The contact was informed that repairing the sun roof would be a waste money since the failure would likely recur. The failure mileage was 124,423.

- Chicopee, MA, USA