Please help I have a 2012 Jeep Liberty. Since May, the Jeep has been in the 'authorized' mechanic for the same non-start issue seven times. They cannot fix it. It is a random problem however I have video of the non-start issue. The dealer (although they have witness the problem first hand) could not duplicate the problem when it was attached to the computer. Sarah, employee ID# SR1666 (she wouldn't give her last name) I think she is the director of Jeep customer service in Michigan) could not help. searching the internet, others with Jeep have had this same issue but not enough for Jeep to recall.

I rely on my vehicle to work. I am a certified arborist and work in very remote areas, often without cell service. This non-start issue has us so frustrated and often scared when in remote areas in the cold.

No one will help me at Jeep!

By the way, during this time, my husband had both legs amputated. He is only 53 years old! I need a reliable vehicle! Life is stressful enough!

I purchased the car from major world in May 2015. A little less than 3 months later I turned the key in the ignition and heard a single click. I took it to major world mechanic and they replaced the starter since it was still under warrantee. About 2-3 months later it start occurring periodically. As of late I have missed work at times because I would get in my vehicle and turn the key and it wont start. Most times if I try repeatedly it will finally start. Others I've gone 2 days without it starting only to go turn the key and it start like nothing happened. I've taken it to the mechanic and had to pay over $200 for them to install a battery because that's what they thought was the problem. The very next day the car wouldn't start. I took it back to the mechanic and he called someone from Chrysler to come and hook it up on their diagnostic machine and nothing came up. No codes showed up so now I'm left rolling the dice whenever I turn my key in the ignition. I feel so hopeless and defeated. I'm still paying for this car and it isn't working half the time. I don't know what to do