10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,481 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Takata recall: Manufacturer numbert56 NHTSA recall number17V-640; took vehicle to hall Jeep autogroup: Not told parts unavailable for repair - found out only by reading the receipt after 3 hours at dealer. Vehicle only has 69,285 miles and suffering failures: Steering rack assembly: Not told my steering failed an inspection - power steering leak noted on receipt; repair estimate $1,600. I had been driving under normal conditions and found out inadvertently when I brought my vehicle to dealer for airbag recall. Heat blower abruptly stopped working: Power module determined to have shorted; repair estimate $235; normal driving conditions, suddenly stopped blowing heat
- Virginia Beach, VA, USA
I started off by driving down hill on highway 40. All vehicle lights lit up on dashboard, enging stalled, no brakes or steering. I shifted the vehicle to neutral and was able to come to a stop on the shoulder of the road when the vehicle started up the next hill. No turns, the road was straight. Turned the key off and restarted the vehicle, and the Jeep ran fine. Later that day in a parking lot, the same thing happened. Started the vehicle, started to pull out of the parking lot, all of the dashboard lights came on, the engine stalled and had no brakes or steering. Placed the vehicle in neutral until the Jeep came to a stop, turned the key off, then restarted the vehicle and the Jeep ran ok until we got home.
- Mckeesport, PA, USA
I was pulling out of a parking lot when my steering wheel locked up and I couldn't turn the wheel anywhere causing to drive on the curb and hit a fire hydrant.
- Fairfield , CA, USA
It happened a few times but the last time she was turning at a light and when keys swung the ignition shut off causing her to lose power steering and she hit another vehicle. The ignition is very touchy - just by barely touching the keys it shuts off. I am afraid for my daughter's safety driving this vehicle.
- Deer Park, TX, USA
The contact owns a 2012 Jeep Liberty. The contact stated that while driving 10 mph, the power steering seized without warning. The contact was able to move the vehicle from the roadway and have the vehicle towed to an authorized dealer. The dealer stated that there was a leak on the seal of the rack and pinion. The vehicle was repaired. The VIN was not available. The failure and the current mileage was 4,000.
- Winnemucca, NV, USA
- San Luis Obispo, CA, USA