Driving back from visiting my brother in pittsburgh on mon. 10-10-2016 on the pa turnpike I heard a weird noise underneath my Jeep up front sound like a light squeaking noise but couldn't figure out what it was I was debating on dropping my Jeep off at my mechanic to check it out but we got home too late drove Jeep to dr appt that week on a Wednesday for test results driving on smooth roads only heard the squeaking noise until I hit a little pot hole on my driver's side on the back roads going about 25 mph & heard a clunking noise and no matter when I hit a little bump with the right front tire area I heard a loud clunking noise like a ball joint or shock I called my mechanic to tell him I was dropping off the Jeep and told him the noise it was making. After I dropped it off I was informed by my mechanic the next day that my front sub frame on the drivers side the bolt hole was rusted from the inside of the frame and broke breaking my connection to my right control arm and recommended me to replace the sub frame and both control arms on both sides due to the rust on the left side also before that too broke off. It could have been a very different scenario if this would of happen on the pa turnpike heading home to coopersburg, pa over 200 miles one way the man above watched over us that day the Jeep only has 36,192 miles on it the pictures below bad--driver's side front of sub frame totally inside rusted area-major problem / good is passenger side as you can see the hole and the insert inside is not aligned properly. I would think it was a defective part which is not on the recall list. My 1st Jeep purchase because of it supposedly ruggedness in all weather and good safety rating guess I was wrong I am 80 yrs young & I definitely don't dry off road I bought it new in 2008 safety rating& rugged thank you for your time thank god it didn't happen on the interstate-[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Coopersburg, PA, USA

I purchased the vehicle from jeff schmitt auto group in beavercreek, Ohio in March 2014. I took it in for it's regularly scheduled oil change on December 22, 2014. The mechanic noticed a gaping, rusted hole in the subframe and was very concerned for my safety in driving the vehicle any further. He indicated that this amount of deterioration and rust would take well over a year to occur. I've only owned the vehicle for 9 months and my limited warranty was only good for 6 months. It was also noted that the control arms were brand new as they still had the tags attached. These were installed prior to my purchase of the vehicle. I contacted the dealership and they were very unwilling to help. I've filed a complaint with the better business bureau as well as contacted an attorney to assist me in having the dealership repair my vehicle as it was sold in an unsafe condition and not for its intended purpose.

- Lousiville, KY, USA