10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,755 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving home at approximately 35 mph in our 2011 Jeep Patriot the engine just shut off with out warning, total loss of power. We managed to coast to the side of the road, put on the emergency 4 way flashers and put the vehicle in park. We attempted to start the car several times to no avail. When attempting to start the car it just kept trying to turn over, we couldn't even get it out of park to try and start it in neutral. A search on the internet shows that this is becoming a common occurrence with the 2011 Jeep Patriots regardless of the mileage. I think its time for a recall before something serious happens on a highway and someone gets killed.
- Erie, PA, USA
After hearing a noise in my exhaust system, I checked under the car and found my muffler locked up about 2 to 3 inches with the exhaust pipe pointing directly at the back of my plastic bumper. My bumper was distorted and melting. I caught this problem before a fire started but am confident this would have ignited. I then reached up and pulled with a little force down on the muffler and it snapped back into the correct position. There is no damage to the underside of the vehicle just the damage to the melted bumper. I went to a dealership and showed the service manager the problem. He took pictures and contacted Chrysler. After waiting almost two weeks, the service manager contacted me and told me Chrysler would repair my bumper as a courtesy. I asked him if they were going to fix the problem with the muffler/hanger but they refused. I am now doing what I can to inform people of the problem and trying to get the problem fixed. I also found a video at oregonlive.com which details the same problem with my vehicle.
- Jordan, NY, USA
The contact owns a 2011 Jeep Patriot. The contact stated that when driving approximately 30 mph the vehicle suddenly stalled and all the warning lights would illuminate on the instrumental panel. The vehicle was able to be restarted after waiting a while. The vehicle was taken to a dealer and they advised her that they were unable to diagnose the failure. The manufacturer was contacted but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 500.
- North Fort Myers, FL, USA
1complaint number: 10412080incident date: June 18, 2011date added to file: July 12, 2011 description of the complaint: While traveling on a freeway with cruise control activated, my instrument panel lit up and my car lost all power. I was able to coast to the shoulder. When I looked up the panel light meanings in the manual, I determined it was safe to attempt to restart the car. The car would not start. After waiting for a few minutes, I was able to start the car and take it in to the dealer. The service department acknowledged the car problem but was unable to duplicate it. At the time, I had 7500 miles on my car. I had the same problem this week. My car stalled in the middle of an intersection and would not restart. Again, service department is unable to duplicate this issue. 2complaint number: 10410937incident date: July 6, 2011date added to file: July 7, 2011 description of the complaint: The contact owns a 2011 Jeep Patriot. The contact stated while driving approximately 75 mph, with the cruise control activated the vehicle suddenly stalled. After coasting the vehicle to the side of the road he attempted to restart it and it failed. The vehicle was towed to a dealer who advised him that they were unable to diagnose the failure. The manufacturer was notified and offered no assistance. The failure and current miles were approximately 3,500. Details discuss this consumer complaint at forum 3complaint number: 10410109incident date: June 27, 2011date added to file: June 30, 2011 description of the complaint: The contact owns a 2011 Jeep Patriot. The contact stated the lights on the instrumental panel illuminated as the vehicle stalled. The contact was able to coast the vehicle onto the shoulder. The failure was experienced several times. The vehicle was taken to the dealer who performed a diagnostic but was unable to duplicate the failure. The vehicle was not repaired. The failure and current mileage was 137. Have you looked into this?
- Malibu, CA, USA
While traveling on a freeway with cruise control activated, my instrument panel lit up and my car lost all power. I was able to coast to the shoulder. When I looked up the panel light meanings in the manual, I determined it was safe to attempt to restart the car. The car would not start. After waiting for a few minutes, I was able to start the car and take it in to the dealer. The service department acknowledged the car problem but was unable to duplicate it. At the time, I had 7500 miles on my car. I had the same problem this week. My car stalled in the middle of an intersection and would not restart. Again, service department is unable to duplicate this issue.
- Bakersfield, CA, USA
The contact owns a 2011 Jeep Patriot. The contact stated while driving approximately 75 mph, with the cruise control activated the vehicle suddenly stalled. After coasting the vehicle to the side of the road he attempted to restart it and it failed. The vehicle was towed to a dealer who advised him that they were unable to diagnose the failure. The manufacturer was notified and offered no assistance. The failure and current miles were approximately 3,500.
- Glorietta, NM, USA
The contact owns a 2011 Jeep Patriot. The contact stated the lights on the instrumental panel illuminated as the vehicle stalled. The contact was able to coast the vehicle onto the shoulder. The failure was experienced several times. The vehicle was taken to the dealer who performed a diagnostic but was unable to duplicate the failure. The vehicle was not repaired. The failure and current mileage was 137.
- Millville, NJ, USA
- Langhorne , PA, USA