The contact owns a 2012 Jeep Patriot 4x4. The contact stated that on five occasions in two years when adjusting all four front air vents manually, a metallic paint/coating sliced her finger causing a paper-cut injury. Medical attention was not sought. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

- Indianapolis, IN, USA

I called koon Jeep sales rep, to inform him of the leak through the dome light, wanted know if I were in an accident! my Jeep corporate case #[xxx], I informed my Jeep customer care that I want out of the vehicle, he said I didn't meet the requirement, refered me to BBB and attorney state general. The suggested process through attorney state general is to write a certified letter with signature required. I called corporate asking for mailing address, it could not be provided due to the department handling my case was close and to call back mon. 19th Dec. 2011 I took it in for service, the drain plug was pinched! asked if the hood of car replaced, electrical wiring inspected and electronics, ok? dealer customer care rep, [xxx], said yes, the gps is garbled speech and the vehicle hesitates while pulling off and periodically while driving at this point I'm searching for legal counsel! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Upper Marlbor, MD, USA