10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,300 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Jeep Patriot. The contact stated that while his son was attempting to refuel the vehicle, the fuel tank was inoperable. The vehicle was taken to the dealer and diagnosed with a cracked roll-over valve. The roll-over valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 12V142000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 44,500.
- Mc Lean, IL, USA
The contact owns a 2012 Jeep Patriot. The contact stated that the fuel tank valve would close while the vehicle was being refueled. Beaver county Dodge Chrysler Jeep Ram (2761 constitution blvd, beaver falls, pa 15010) was made aware of the failure and diagnosed that the fuel tank rollover valve was defective and needed a fuel tank replacement. The vehicle was also taken to an independent mechanic who informed the contact that there was a recall related to the failure with NHTSA campaign number: 12V142000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that recalls were VIN specific and the VIN was not included in the recall. The approximate failure mileage was 71,000.
- Aliquippa, PA, USA
The contact owns a 2012 Jeep Patriot. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the throttle control warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact related the failure to NHTSA campaign number: 13V120000 (fuel system, gasoline). The failure mileage was approximately 32,000.
- Newark, DE, USA
The contact owns a 2012 Jeep Patriot. The contact stated that upon placing the fuel pump nozzle into the fuel filler neck, the fuel pump shut-off as pressure was built up inside the gas tank due to poor ventilation. Due to the failure, the contact had to slowly pump gasoline into the vehicle as the fuel pump would frequently stop due to the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 13V120000 (fuel system, gasoline) however, the VIN was not included in the recall. The manufacturer was notified and referred him to the local dealer for assistance. The contact then took the vehicle to an independent mechanic who linked the failure to the recall however, he was informed that the vehicle would have to be repaired by a dealer. The vehicle was not repaired. The failure mileage was approximately 70,000.
- East Moline, IL, USA
I was driving on the I-65 South to Alabama, when I started to loose speed I really freaked out, and I pressed the gas pedal a little bit more but I kept loosin speed, I managed to move to the right shoulder and the good thing is that my brother-law was behind my vehicle so he realize that something was wrong with my car and that prevent me to be hit in the rear by another vehicle. I got off the car and I tried to start the car again, and the starter was working fine, then I did remember about the complaints on these carsthat if you have a 1/4 of a tank of fuel the engine would shut down, and I had a 1/4 of a tank one of my brothers went to get the gas, while I was calling Chrysler to let them know what happened with this car and the Chrysler guy was very helpful and offer me to sent me a tow truck, then I mentioned about the recall on these vehicles, I told him that I would try to put gas and if it worked there was no need to sent a tow truck, beside it was a family vacation and the least thing that I wanted was to spend it in a shop repair. My brother came back and the car starter right away. My family vacation was for 10 day and I was using another car from relatives in Alabama, I made the appointment with my local dealership in Chicago I told what happened and the said my car wasn't affected by the Chrysler's recall campaign N17 NHTSA campaign number:13V120000. But thy said they would take a look at the car, I bought it for service and they paid for a car rental but the technician couldn't duplicate the problem, they had it for three days and nothing, instead of replacing a transfer tube in the fuel tank but it's not in its recall list and Chrysler would not paid for that repair, so they wouldn't do it. Even though I paid for extra protection for 60,000 or 84 months. So I guess they will replace this little tube until people start to die in car accidents.
- Chicago, IL, USA
My husband and I were driving from New Mexico to Wyoming. The average speeds were between 65 and 75. After driving for about 5 hours, with stops every 2 hours to rest and get gas, the transmission light came on and the Jeep lost power. We pulled over to the side of the road and let it sit for about 10 min until the light went off. We drove the rest of the way at much lower speeds. Between 50 and 60 mph. The transmission overheated again on the way back after 6 hours or so, with stops every 2 hours. The dealership we took it to told us that there were no error codes, and no problems with the transmission or its fluid. There was nothing for them to fix. They advised us to stop often if we were planning on traveling for long distances. Thankfully (but very scary) we were in the middle of nowhere when it happened and not in the middle of heavy traffic.
- Holloman Afb, NM, USA
The engine stalled while driving on interstate I-25 without warning, vehicle would not re-start, had to pull off of interstate and wait for a tow truck.
- Denver, CO, USA
After filling up vehicle with gas and driving for at least 30 minutes, when parked in the garage the smell of gas fumes would permeate the entire house. We replicated this several times and the fumes were so strong that we would have to leave the house for several hours with the windows open to ventilate. I was concerned about the vapors causing an explosion with the gas water heater in the garage. I took the vehicle the dealership where they insisted nothing was wrong after having checked it twice. I refused to take it back since it was a safety risk to my family to be at the house. Chrysler responded the dealership's request for assistance with this issue by replacing the fuel tank and vapor canister. There was no puddle or apparent leak under the vehicle at any time.
- Tucson, AZ, USA
I received a recall notice several months ago (I do not have the exact date as the notices are not dated nor postmarked) regarding the fuel tank transfer tube. I called the dealer as soon as I received the notice, and was told that Chrysler/Jeep had not released a part number yet. When I called several weeks later, I was told that the dealer now has a part number and is ordering the part. Today, when I called again, I was told that Jeep is only sending one part every 2 weeks and that the dealer is working off of a waiting list and I may not be called for another month. This is totally unacceptable. If the vehicle malfunctions in the way that it is described in the recall notice, my car could stop in the middle of a highway which puts me at risk of being hit by other vehicles and killed. I hope that something can be done to expedite these parts getting to all of the owners of these Jeep.
- Elmira, NY, USA
2012 Jeep Patriot. Consumer writes in regards to fuel tank transfer recall notice. The consumer stated the recall issue, has not been remedied, and it has been six months. The consumer stated when he went to the dealer, the vehicle sat all day and the following day, when he went to the dealer, they were no where near servicing the vehicle. Updated 08/15/13
- Carson City, NV, USA
Engine stalls out and loss of power steering, brake, at highway speed caused me to veer off the road several times. Couldn't stop during one engine stall in town and turned into a cvs pharmacy lot and crashed into and island curb, engine stall pulled of hwy into a cemetery and hit a post during a stall while turning because of loss of power steering. While pulling to shoulder Jeep swayed and pulled into ditch when engine stalled at hwy speed. While trying to correct the vehicle went air born at night...
- Belton, MO, USA
Driving downhill on South I-15 through phelan at 4pm approximately 95 degrees outside. Accelerator became non-responsive. Rpms dropped to idle speeds. Vehicle was essentially 'coasting' with the engine running. Unable to accelerate at all. Pumping accelerator was resulting in nothing. Engine temp was not above halfway mark, about 1/3 tank of fuel. No engine warning lights. Changing gears electronically (automatic) not helpful. Was able to make it to off-ramp since I was traveling downhill. Engine promptly died when I came to a complete stop. Upon pulling the key out and re-inserting the electronic throttle control error light illuminated. Engine would not turn over. Attempted to reset computer not helpful. Approximately 45 minutes later (and phone calls for road-side service) etc light went away. Computer reset may have finally taken. Vehicle started with no problem. Drove the final 35 miles home without incident. Could have been a completely different situation had I not been traveling downhill at speed. Have not yet contacted dealer as I am out of new car warranty. Numerous other complaints about issues at speed have me very concerned.
- Riverside, CA, USA
- Oak Creek, WI, USA