10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 41,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The muffler melted the body of the vehicle. It almost caught fire after 2 hours on the road with no indication. We managed to push muffler down and it stopped melting the plastic. We stopped for gas and saw the damage. I did not notice the muffler was stuck in the upward position before the trip so it was not a concern until we stopped. We were on interstate 25 southbound right out of albuquerque, nm.
- Las Cruces, NM, USA
The contact owns a 2014 Jeep Patriot. The contact stated that the hatch failed to open. The vehicle was taken to an independent mechanic and the contact was informed that the actuator failed and there was no bypass key system. The local dealer was not contacted. The manufacturer was contacted and informed of the failure. The failure mileage was 43,000.
- Pittsburgh, PA, USA
Takata recall I took my 2014 Jeep Patriot into my local Jeep dealer for repair of the S61 takata airbag recall. While the vehicle was in the shop being repaired, the service manager informed me the newly installed part malfunctioned and thought the car had rolled over, and deployed all airbags in the car. This destroyed the interior of the car, including the roof, seats, front console, steering wheel, and seat belts. The manager mentioned they would fix the damage. However, the car was submitted for the repair on April 12, 2018, and as of May 14, 2018 they have not removed the old airbags, or installed any new airbags. This is a serious safety concern. If the newly installed part used to fix the recall had malfunctioned while the vehicle was in use, it could have been a fatal accident. There is no way to tell if and when the part was going to malfunction. I now have my concerns regarding the safety of this vehicle, the reliability of the recalled part, and the safety of any newly installed takata airbags. There is professional negligence on the part of the Jeep service center for not repairing their error for greater than 5 weeks after the damaged occurred, for reducing the value of my car, and for using faulty equipment in their repair. There is also professional negligence on the part of the takata airbag company for providing a faulty airbag and faulty repair part for the S61 recall. This negligence could have been fatal.
- Durham, NC, USA
The contact owns a 2014 Jeep Patriot. While the vehicle was parked, the contact opened the driver side door and noticed that the rubber weatherstripping was loose. Upon further inspection of the interior of the vehicle, the contact noticed that the front passenger and driver side carpet was damp and mold was on the front driver and passenger seats as well as the rear seats and floorboards. The contact stated that the vehicle was repaired approximately eleven months ago for the weatherstripping at columbia Chrysler Dodge Jeep Ram Fiat (106 S james campbell blvd, columbia, tn 38401 (931) 548-0109) under warranty. The dealer informed the contact that they could not repair the vehicle again. The manufacturer was notified and stated that the weatherstripping would not be covered under warranty again because it was a maintenance failure. The contact also inquired about part availability for NHTSA campaign number: 16V668000 (seat belts, air bags) as he previously filed a complaint and was still waiting for parts. The contact was informed that owners would receive a second notice when remedy parts become available in August of 2017. The failure mileage was approximately 38,000.
- Chapel Hill, TN, USA
Airbags failed to deploy in a 35 mph front end crash with another vehicle that made a left hand turn in front of my Jeep Patriot.
- Grafton, OH, USA
"air bag recall" was in an accident in my Jeep Patriot and had the car totaled out. The side and front airbags never deployed when I was hit.
- Perris, CA, USA
I was driving my Jeep on the thruway and it seemed to sound really loud, like a motorcycle, the Jeep was not running right, could not accelerate normally, and I could smell a funny smell. After a while the noise started to drop, but it was still noticeably louder than before. I was not sure what was going on and I told my dad about it after I got home. He went outside to check it out and noticed the exhaust system had flipped and the tail pipe was lodged up in the bumper, the plastic was melted, a hole was burnt in the bumber, and part of the frame was melted too. We called the dealership to get it fixed since the vehicle is still under warranty (before the first oil change) but they refused claiming that the car was hit, although no sign of impact can be found. We called Chrysler and after a few months of going back to the dealers to have pictures taken and discussions they refused to fix the Jeep too. I know, this is an issue on the Patriot especially since I found a few identical complaints (something about tolerance stack up resulting in a shorted exhaust system), and since it is so close to the gas tank, I am very lucky the vehicle did not catch on fire before resetting the exhaust system into position. I am not sure what to do next! I am 100% sure I should not be responsible for this repair.
- Lewiston, NY, USA
We were driving North and came upon an intersection where we put our turn signal on, and slowed down and stopped, about to turn West. The light turned red, and we slowly drove West onto the crossing street. Another vehicle that was driving South proceeded through the red light, at about 45 mph, and hit the 2014 Jeep Patriot broadside, passenger side. The Jeep was pushed and spun 90 degrees from the impact of the collision, we were tossed around violently in our seats, with the passenger obtaining contusions and abrasions to her arm closest to the impact site. She had also banged her head against the window and strained her neck from the impact, on the passengers side of the Jeep. And finally, had strained the muscles in her lower back from getting thrust at the direction of the impact site. The driver had suffered an impact abrasion to his left arm, leaving an imprint of the seat belt material into his skin. He had also suffered muscle strains and lower back strains from the force of the impact. Again, while being hit from a vehicle going 45 mph, and leaving damage that had literally started to fold the vehicle at the midpoint, and collapsed the wheel and axle, not a single airbag had deployed in this vehicle. If the vehicle that had collided with this Jeep had been driving near 65 mph, death would have been almost certain...updated 10/06/14 updated 3/25/2015
- Surfside Beach, SC, USA
- Austin, TX, USA