10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 20,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On November 1, 2014 I purchased a new Jeep Patriot from a Chrysler/Jeep dealership. Shortly after that I noticed that the owner's information (a dvd of the owner's manual and U.S. warranty) and the user guide (an abridged version of the owner's manual) did not match my vehicle in many ways. Also at that time I noticed that my 2014 Jeep Patriot did look exactly like the 2015 Patriots being sold, and matched the 2015 Patriot owner's information. Apparently Chrysler/Jeep started manufacturing 2015 Patriots, but titling them and selling them as 2014 Patriots, long before the published model year changeover date of the first week of auguat, 2014. However the owner's manual, user guide and warranty information were not revised, even down to the older Patriot model cover page pictures! when I contacted the dealership and Chrysler/Jeep about the issues they said that they deemed the vehicle to be a 2014 because it was manufactured before August and that the differences in the owner's manual and user guide were not significant. I went through the 2014 and 2015 owner's manuals, comparing them page-by-page and compiled three pages of omissions and inaccuracies, some safety related, in the unrevised 2014 owner's manual and user guide. Those differences included 12 missing warning! blocks and six missing caution! blocks in the unrevised 2014 owner's manual and user guide. Warnings! are "against procedures that could result in a collision or bodily injury". cautions! are "against procedures that could result in damage to your vehicle...observe all warnings and cautions." The 2014 Jeep warranty information booklet does not contain the notice that California emission standards now apply in 11 other states in addition to California. The 2015 warranty information booklet does contain that notice as a supplement. Revisions, supplements, or retitling are needed.
- Aliquippa, PA, USA
I bought this vehicle brand new, with in the first week, noticed water leaking into cargo area from the dome light. Took to dealer, was told it was fixed that it was leaking in around the antenna. It now leaking again, is not fixed, having to take for second time. The car has less than 2000 miles, I've only had about 2 months if that. They do not provide me with a loner vehicle, only offer to pay for a rental, which requires me to put a deposit and time off work to make it to rental company.
- Winchester, VA, USA
After a severe rainstorm discovered water on my dashboard and leaking from my dome light plate. Water has shorted out passenger side dome light and am worried about further electrical damage.
- Molalla, OR, USA
- Florence, AZ, USA