7.7
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 48,750 miles
- Total Complaints:
- 7 complaints
Most common solutions:
- not sure (6 reports)
- replaced uconnect system (1 reports)
This problem may be covered under warranty. Ask your Jeep dealer.
Ever since purchasing my used 2014 Patriot a year ago it will randomly not start. All the dash lights come on but the vehicle will not even start to turn over and I have to remove and replace the key multiple times for it to finally start. Sometimes if I only unlock the driver door with the key fob it will not start and then when I click the unlock button a second time for all the doors it will start. This appears to be an electrical issue and may have something to do with the alarm system or the antitheft system as sometimes the red "alarm light" on the dash will be illuminated as I am trying to crank the engine. This sometimes happens every time I get into the car but sometimes will not occur for a week or more.
- Patrick O., Levittown, US
This problem started as a random incident and seems to echo what everyone else is saying. You get in the car, you think you're going somewhere and it doesn't start. But all the idiot lights on the dash work fine. Problem obviously doesn't happen when you take it in to be checked. It's like the car just knows you are the only special person that knows it's starting secret. At first, I just thought, well, I'm turning the key too far. And a few times that seemed to be the case. I also took the key out and reversed its position and stuck it back in and surprised it started. Another method was to turn it to accessory and push the power window button. Surprise! It started. Then there was the time I just left the door open and it would start. Finally today when those old methods didn't work, I put the car in neutral and it started. Now it's happening almost daily, and I'm stuck 740 miles from home and will have to take it in. I believe this problem originated after having to replace the throttle body last year, when I was having a fit trying to get it home after a dental appointment. The dealership held my car for 8 weeks and wanted to charge me an arm and leg for a diagnosis.. I couldn't afford that, so I had it towed to a local mechanic that found the issue right away, and it was the throttle body... I've had several older cars, never had a throttle body that needed to be replaced. Although I don't think both issues are connected, except that when the throttle issue happened, I kept trying to start the car and it started right up.. but there may be some type of computer malfunction. I'm no mechanic, but after reading reviews of other Jeep owners, this starting problem has been an issue for many years and Chrysler will never correct it.
- Stoney W., Cloquet, MN, US
Bought my 2014 Jeep Patriot brand new from the Oxnard CA dealership. Not even 3 months after having the car I came outside to leave for work at 4:30 in the morning and the Jeep was dead as a doornail sitting in the driveway. no interior lights came on, couldn't even unlock the door with the push button on the key. I actually popped the hood to see if someone stole my battery. Apparently there was something wrong with my Radio headset that was draining power even while the vehicle was off. It took 2 jump starts and days off them having my car before figuring out the issue and replacing the entire head unit for the Uconnect system. Then in October of 2015 my fiancee and I took a road trip up North to scout out a wedding venue. on the way home while in the carpool lane the car began lose power, the gas pedal stopped working, transmission light popped on and I had to get over 4 lanes of rush hour traffic going barely 35mph. we almost got hit nearly a dozen times. My fiancee was screaming and balling her eyes out. It was the closest thing to an accident I've ever been in. had to sit on the side of the road for 30 minutes until the car decided it was cool enough to operate again. the Dealership had my car for a few days and returned it to me with no repairs done. All they did was shrug their shoulders and said "I don't know what to tell you, the computer doesnt have any error codes on it and we couldn't replicate the problem". Now skip ahead to 10-10-16 on our way home from San Diego, a simple 2.5 hours on the road in the carpool lane, yet again the same issue. Gas pedal stops working, my wife screams "ARE YOU F*&KING KIDDING ME!?" I had to yet again try and get over all lanes of traffic, almost getting rear ended by cars going 80+ when I can only go 30mph to get to the shoulder and sit for 40 minutes. Took it back to the dealership and I just got my vehicle back, yet again, with no repairs done and a shrug of their shoulders.... Jeep is the worst. AutoNation is the worst. I regret buying this death trap of a car. The dealer won't even try and fix it, keeps putting my life and my wife's life in danger when it decides to stop working. I can start a family and trust going on vacation with my kids in this car. If anyone knows how to get the dealership to pull their head out of their ass and actually do something about this issue, please let me know. Im just going to continue to file claims against them.
- eacalifornia, Santa Clarita, CA, US
Started about 2 wks ago - car will intermittently not start; last week it happened twice, this week it's happened several times each day. Lights and radio come on as normal, but turn key all the way to engage engine and it will not start. Will often have to try and turn the key 3 or 4 times and it will eventually engage the engine and start. It is not a starter issue, but something electrical. Car will start up fine with remote car starter on key fob. However, after starting car remotely with key fob, upon putting key in ignition in order to get the car out of park, the engine turns off and restarts again - definitely not what it's supposed to do.
- person2, Selinsgrove, PA, US
I bought this car used a week ago. It has not started FOUR times! I am patient, though, and just give it a few minutes to think about it, and when I try again, it starts.
Once I had driven it about an hour, then let it park for 3 hours, then it wouldn't start. It was zero degrees, so I thought it was just cold.
2nd and 4th time I had been listening to the radio for about 5 minutes after shutting car off. Then tried to start it up (I was waiting for someone).
3rd time I drove about 15 minutes, it sat for about an hour, and it wouldn't start.
I tried putting foot on brake. Giving gas once. Opening car door and pretending I was out (I thought maybe it was the immobilizer thinking I was an intruder?), and locking, unlocking the door. Turning the key upside down. Only turning key to radio, waiting, and then turn on. Turning on all the way. I did not try putting it in neutral. I'll try that next time...
It does not try to crank. It is just dead, but all the electrical is on fine. It dings and the warning lights are on on the dash as usual. No warning lights are on when driving. Once it does start, it sounds just fine, and rides great.
Is it the ignition switch? It has 56K on it. Warranty started in 2013. Not sure if it is still under warranty. I waited 3 hours for a call back from the service dept at the local Chrysler dealership. Now it's closed.
Any advice that this is a common problem and an easy fix would be appreciated!
- ksmithbc, Burnaby, BC, Canada
First off the Satellite radio is sh*t. Can not get my Samsung Galaxy S5 to work correctly. Will not go to correct contact in phone when saying name of person. Been in shop 4 times still wont work correctly. I just live with it and not use it except to answer calls.
Recently it has been having problems starting. I turn the key and and nothing happens. Tried over a dozen times, moved shift lever to neutral, back to park and tried in both. Still nothing. Tried with foot on and off the brake, still nothing. Have no idea what happened but it finally started. This is the third time this has happened this month. First time it wouldn't start on first turn of key, took off on second turn. Second time it happened, it took 4 times to start it. Tonight's problem was the most exasperating of them all so far. Will call dealer and make an appointment for it to be looked at. Hopefully they will find a problem. Since it is still under warranty I should not have to pay for it. I also have the extended warranty for it as well.
One thing I really miss is the roof rack. All you get now are rails. Those are useless. You need the cross bars for it to be useful. Why doesn't the manufacturer put the whole rack on the roof and not just rails. Most ridiculous thing I ever saw on a vehicle was rails only. Tf you want the cross bars it will cost you to have them added on the car. WHY?
Thanks for the place to rant.
CEThomas
Update from Dec 14, 2015: the shop could find nothing wrong with it. they tried several times to get it to act up and it never would. it has acted up one time this past two weeks but that's it so far since its been in the shop after i posted my first complaint about this problem. have no idea what is causing it to do this. of course you can never get a car to act up while in the shop only when you are miles away will a car act up.
- cethomas, Omaha, NE, US
Waited overnight to try starting it and it started.
- Jeffrey G., Elmwood Park, US