3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, her son touched the headrest and it exploded without warning. There were no reported injuries. The check engine warning light illuminated after the failure. The contact called Mopar who stated the vehicle was covered, however, canceled the order. The contact called the local dealer where a headrest was ordered but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was unknown.
- Urbandale, IA, USA
- Phoenix, AZ, USA