10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,588 miles

About These NHTSA Complaints:

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problem #4

Jan 112020

Patriot

  • 28,936 miles
Day 3 of driving on highways for a long distance vacation trip, the front end started making noises; couldn't pinpoint location of noise. Suspected wheel caliper on front drivers' side, or something in that area. Day 4, I knew I had to do something. Noise was still there; noise would slow down and disappear when applying brakes, yet was still there at slow speeds. Drove to a pepboys; noise became worse, and I had difficulty turning tight corners to pull into their parking space. Was totally afraid to drive the car any further. Pepboys did some road testing, and put car up on lift. My front control arms had rusted and torn bushings. Pepboys replaced the control arms and I have not had any problems since (including return 3-day highway driving trip). I contacted Jeep to see if they would reimburse me the cost of the control arms since my car was still under warranty; they would not. Car was purchased new on 2/16/2017. Mileage in at pepboys was 28,936. I have both control arms; attached pictures are of the bushings. Can take more pictures if necessary.

- Cheektowaga, NY, USA

problem #3

Oct 042019

Patriot

  • 116 miles
While driving 80 mph, the transmission warning indicator illuminated, and the vehicle decelerated and lost power. The contact coasted the vehicle over to the road shoulder, waited awhile, restarted the engine, and was able to drive safely.

- Deming, NM, USA

problem #2

May 282019

Patriot 4-cyl

  • 38,000 miles
Power steering cooler line failing and leaking on exhaust and catching fire. We are a leasing company and have 13 of these. One has already burnt to the ground and another caught fire today but was able to be put out. We are grounding the rest of these until we figure something out.

- Charlotte Amalie, VI, USA

problem #1

Jul 152017

Patriot

  • 3,300 miles
The contact owns a 2017 Jeep Patriot. While driving 65 mph, the steering wheel vibrated and the vehicle pulled to the right after a stop. Also, the tire pressure warning indicator was illuminated. The vehicle was taken to kunes country Chrysler Dodge Jeep Ram of Oregon, 601 gale street, Oregon, il 61061) where it was diagnosed with a bent rim. The exact rim was unknown; however, it was replaced. The contact stated that the failure persisted and the vehicle was taken back to the dealer where it was diagnosed that the front passenger side lower control arm was bent. The control arm and axle shaft were replaced; however, the failure persisted. The vehicle was taken back to the dealer a third time and was awaiting diagnoses. The contact mentioned that the headlights were also turned towards the ground and the dealer adjusted the direction and replaced the passenger side head lamp. The contact also stated that she was informed by the dealer of a blown tire belt that was replaced, but was unaware of which tire. The manufacturer was not made aware of the failures. The failure mileage was approximately 3,300.

- Stillman Valley, IL, USA