6.9
fairly significant- Typical Repair Cost:
- $0
- Average Mileage:
- 6,900 miles
- Total Complaints:
- 11 complaints
Most common solutions:
- not sure (9 reports)
- replace battery (2 reports)
This problem may be covered under warranty. Ask your Jeep dealer.
If I didn't drive the car for 24 hours, the battery would be dead. Happened twice when parked at the airport after a trip and I came back after midnight with a dead car. They could never find anything wrong and said the battery was fine. The radio lost signal whenever I plugged my car charger in, so there is a short in it somewhere.
- Nancy K., Cleveland, GA, US
I went to start my car after 2 days of it sitting in the driveway. Could not start it and then could not even get the key out. The battery had died. When it was towed to the dealer, Quirk, in Braintree, MA I was told that because so much is running off of the battery, that maybe if I had left a light on, etc, that the battery couldn't handle it. Well, now I have the battery monitor on all the time, because if I do not use the car for 12-15 hours, the battery level decreases to 12.4 volts, and once 11.7 and takes a while to get back to 14.8. There is no way that I will believe that this is normal. Another Jeep dealer told me to go back to Quirk and ask them if this is normal, do they have to go out to the parking lot every two days and start up every Jeep Renagade... I have not returned to have them fix this, but hoping others will read this before they buy. I have other complaints and issues that were fixed and two that need to be fixed, which I will put elsewhere, I wish I read all the complaints before I purchased.
Update from Jan 2, 2017: As of last week, the battery indicator goes from 15.8, down to 12.4, while the car is in motion and now the engine light wont go out.
- Nancy L., Abington, MA, US
I have owned this 2015 Jeep Renegade 4WD for just over one year. During this time frame, the battery has died three times; once leaving my family stranded 40+ miles from our home. The key fobs continuously fail to work. Meaning, you are stuck manually unlocking each door... and when the key fob is not working, neither does the electric switch on either of the four door panels. Obviously several years back, most vehicles had manual locks and windows... but this is 2016 and a vehicle that is only one year old with under 10,000 miles. For a battery to die three times and the key fobs to continuously fail, there is an obvious electrical issue with the Jeep Renegade.
On one occasion, approximately seven months ago, I used Jeep's roadside assistance program to fix the dead battery. Approximately three hours after I placed the call to Jeep, the "representative" arrived. This was a female driving a 15 or 20 year old vehicle that had rust stops all over it. She pushed the door bell about 14 times to notify us of her arrival. When I opened the door, I thanked her for the excessive ringing of our door bell and notified her that she just woke up our 2 year old twins. She said, "yeah, I am here to fix your Jeep. where is it located?" Clearly not an observant representative, I alerted her to only Jeep parked in the driveway. We walked to the vehicle together and she suggested my wife left the lights on and that it is a frequent occurrence with female drivers. I informed her that it is a 2015 Jeep equipped with daytime running lights that turn off on their own. She asked for the keys and then made a snarky comment that the fob was not working. I reminded her that she was there for a dead battery...and that I would not expect the doors to unlock without power. She unlocked the door manually and pointed at the headlight switch. I informed her that it was currently on the daytime running setting which automatically turns off the lights when the vehicle ignition is turned off. She told me to stop using that feature so the battery would not die in the future. At this point, I was done speaking with her but remained with the vehicle. She walked to her vehicle and returned with a Walmart bag and a mobile jump start kit. After the vehicle started, she suggested that I invest in one then told me to let the vehicle run for one hour so the battery would charge and reverse the damage caused by leaving the headlights on. Seriously, you cannot make this up.
My next issue was dealing with the Jeep dealership here in Maryland. I used their online appointment system to schedule an oil change and have the electrical system looked at. My appointment was set for a Saturday at 1000am (when the service center opened). I arrived at 950am and walked to the counter to let them know the vehicle was there for the scheduled service. The guy at the counter informed me that it would be a two hour wait. I informed him that I scheduled the appointment online and showed him the confirmation email on my phone. He informed me that oil changes are first come first serve. I suggested that the oil change and tire rotation was part of the vehicle service process. He laughed, looked out the window, and asked if that was a 2015 or 2016 Renegade. I said 2015 and he suggested the oil was still good and that I could return after lunch. I asked him for his manager and oddly enough a service spot became available. I informed him that I was experiencing electrical issues with the battery dying three times in under one year. He said, yes this has been reported by other customers. I asked what Jeep had done to resolve the matter. He said, you can always replace your battery. I asked how I was supposed to replace the battery when it dies at random locations. He then suggested we not leave it parked for too long. When I said that we drive it every day, he suggested the battery would be fine then. Again, I reminded him the battery died three times in less than a year.
Overall, I am very disappointed with the ongoing electrical issues in the Jeep Renegade. This has been reported by many customers online. Corrective fixes have included anything from replacing the battery, software updates, and replacement of key fobs. Oddly enough, the same issue reoccurs with many of the customers. Jeep needs to figure this out and issue a recall.
- crypticbcd, Columbia, MD, US
Battery died after standing unused for 2 days. Vehicle was locked, something was draining the battery. Required full recharge.
- Louis S., Cape Town, South Africa
Was working fine and garaged in good weather. Wouldn't start or release key from ignition after attempting to start. Headlights so dim battery almost dead. Jumped with auto-battery starting device (not with another vehicle). Afterwards, put in R and it wouldn't move, put in D and back to R and pulled from garage. Burning/electrical smell noticed. Opened the hood, hot and bad smell. Turned off ignition. Key stuck again. Had towed to dealer. After 3 hours they state it is fixed and say it was a computer glitch... computer not communicating correctly. We'll see...
- Robert B., Gillette, WY, US
My new Renegade did not start when it was cold outside, about -20. I have never experienced that with another car.
- nenne, Sundsvall, Sweden
ok third time is the charm again car completely dead. week prior to today noticed while I was driving my green light for head lights on went out. I have my car on auto so my lights would always be on. Got to destination. Got back in car and the lights started working again on the auto position. Over weekend went out again. Called dealer and was going to bring car in 5-31-16 to have them look at but couldn't make it in. Woke up this morning to a completely dead car. Again. I do not leave anything running when I shut car off so it is not me draining battery. Will report what happens this time when dealer looks at. I will say this is last time I will get a lawyer if one more issue arises with this Jeep. I finally bought a brand new vehicle so I can be worry free of car issues and it is worse than ANY used car I have ever bought. You would have at least though the first time they could have flipped the bill for a new battery not recharging old one.
- Michele P., Highland, IN, US
Monday morning go to open car and auto locks on fob will not work. Figured fob not working so manually opened doors put key in and turned..nothing..completely dead and would not let me take the key back out. Had it towed and to be fair Chrysler roadside was very courteous and made sure I was in safe location. very nice man. Dealer said battery completely drained. Recharged it and kept overnight to check the next day and still worked so said they could not find any codes or any other issues or reasons it drained. They did say they saw about 5 system updates and I pointed out that the car keeps resetting my settings back to the factory settings and telling me when I go to use Bluetooth that no phone synched to jeep but yet it showed my phone synched? Dealer could find nothing wrong.....on to next report again dead car...
- Michele P., Highland, IN, US
Battery died without warning - having driven the car just 5 hours prior, no lights left on.
- Louis S., Cape Town, South Africa
Battery died without warning, replaced by dealership.
- Louis S., Cape Town, South Africa
My battery winds up dead for no reason lately but I need to call to get jump. Took it in to have battery tested and its' fine, the alternator is fine, but my jeep winds up dead for no reason. Very annoying. This just started 2 weeks ago and now happened twice and afraid it's going to keep happening and strand me. Up to now, it's been a good vehicle. I'm not leaving the lights on or doors open, etc., --no reason for this to keep happening.
- Peggi D., Cedar Rapids, IA, US