10.0
really awful- Crashes / Fires:
- 2 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 33,359 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought a 2015 Jeep Renegade in October of 2021 (last year) and have experienced the vehicle stalling TWICE in the middle of traffic. I was informed of the recall by Carmax after the deal was drawn up and the vehicle delivered to me on October 4, 2021. I took the vehicle to Class Jeep in Arlington, Texas, (see attached documents) who refused to replace the engine of the vehicle -€" the reason for the Recall. I have done all that I can do and exhausted every means necessary to have the recall completed and the vehicle replaced or repaired to bring up to operating standard. I currently owe $21,000 on a vehicle that is non-operable. Carvana delivered the car with a rotted battery (paperwork attached); and, a faulty brake job (where new brakes had been put on top of bad rotors) which they felt $200 should cover the cost for a $1100 brake repair/replacement. Carvana also refused to replace the transmission on the vehicle which they identified as the source of the -€˜stalling-out-€™ in the midst of traffic when the vehicle would not shift gears to accelerate. The justification was because -€˜a module is on top of the transmission instead of inside of it-€™ and it-€™s not an engine problem; therefore, refused to repair or replace. Essentially, I have been told that the vehicle which is a safety hazard and threat to life is no longer their concern. Please advise -€" both the dealership and the manufacturer have taken the position that the operating problems of this vehicle is that -€˜of the other-€™s-€¦-€™ and no one wanting to just take ownership that the vehicle is faulty and fix it, repair it, or take it out of circulation on the market for sell to unsuspecting consumers. Requested Resolution: I am requesting REPAIR or REPLACEMENT of this vehicle; or, buyback with no negative adverse action on my credit worthiness. My choice is not simply, -€œyou can return it-€ as I was told -€" which will result in a -€˜REPOSSESSION-€™ appearing on my credit report.
- Grand Prairie, TX, USA
Transmission when driving it sticks in 9 gear. Loss power. Two years ago the value body was replaced, then 2-3 months ago it started the same loss of power dealer checked found nothing said to drive it see if it happens again.Two week ago took it back in to the dealer and they replaced the valve body for a 2nd time. Left the shop a few hours later the same thing happened again. Driving the highway and no power. Took it right back to the dealer on Saturday. Have not heard anything from them yet.The transmission service light goes on and the check engine light.
- Honesdale , PA, USA
Vehicle throttle lags from a take off causing dangerous conditions while merging on to highway and turning on busy city streets.
- Wichita, KS, USA
The vehicle engine has been shaking moderately since we purchased it. The dealer told us that is just the way the vehicle sounds and feels. Recently it has begun to shake more while stopped in traffic or at a light. The dealer told us the engine mount was broken. The vehicle has only 33,354 miles. This is a safety issue as the engine could become dislodged and cause an accident as well as the fluids would be a hazardous materials exposure endangering potential wildlife. Jeep originally told me it was covered under warranty and then later changed their mind. Either way it is a defective part of the power train and dangerous.
- Tuscaloosa , AL, USA
excess moisture causing condensation freezing in the muffler assembly and not allowing engine to start. Was stranded for 2 days. Had Jeep towed to dealership after a few hours dealership was able to contact a certified jeep dealer and diagnose the problem. No warning lights on the dash came on at all not even the check engine light. In doing research and talking with dealership this is a very well known issue as well as there are service bulletins on this issue. as well as speaking with lots of people online they have had this issue as well. why is there no campagin or recall on this issue.
- Fargo, ND, USA
Outside Temperature Sensor fail in temperature under 31 degrees which causes check engine light to come on and disables four wheel drive to engage while driving in snowy conditions. Took Jeep to dealership repair cost $600 for a vehicle I-€™ve only owned for 25 days with 51,000 miles, they informed me that later down the road I will have to repeat this process again because this is a very common expensive problem in Jeep forum.
- Akron, OH, USA
The contact owns a 2015 Jeep Renegade. The contact indicated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who indicated that the vehicle shut off due to low engine oil. An oil consumption test was performed, and no failure was found. The contact indicated that the failure persisted. The vehicle was taken back to the dealer who determined that the engine consumed an excessive amount of engine oil, causing the vehicle to shut off. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
- Loris, SC, USA
The contact owns a 2015 Jeep Renegade. The contact stated that on multiple occasions the vehicle stalled due to a low oil level. The contact stated that there was no warning light illuminated. The contact also stated that the vehicle was consuming oil at an abnormal rate. The contact had taken the vehicle to a dealer where an oil consumption test was performed; however, no faults were found with the vehicle. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
- Staten Island, NY, USA
The contact owns a 2015 Jeep Renegade. The contact stated while driving at various speeds, the vehicle loss motive power and would not immediately restart. The vehicle was taken to the local dealer to be diagnosed. The mechanic reprogrammed the engine software. No further information was available. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
- Scott Depot, WV, USA
Engine light has been on lighting on and off. I went to mechanic and it's the coolant thermostat. Which might be affecting my intake air temperature. In cold weather engine light goes off and in hot weather it turns on. This causes my Jeep to struggle when I want to spend up on highway. The other annoying problem is that when I'm in idle at a stop light the Jeep shakes so much that I feel it all over car. It also has a very loud noise to it. My other problem is when someone is sitting on the passenger side my volume to my radio goes down. Never fails. I have taken it to the dealership and they tell something completely different. I had my Jeep diagnosed 3 times and it comes out that it's the thermostat. Dealership was telling it was the fuel injector which has nothing to do with coolant issues. I also hear my transmission click hard when changing gears from drive to reverse. It is an automatic transmission.
- Austin, TX, USA
My car's radiator fan started rattling and after looking further into the issue, I found endless sources of owners of the same car as me that have had the same issue. If not diligently acknowledged and fixed, the radiator fan motor will eventually go out. This has caused smoking and flames and catastrophic engine damage. The sound happens when my car is idling and stopped in first gear. To avoid these costly and dangerous effects of when the radiator fan motor does fail, I have been unable to drive my car. Class action lawsuit case 2:19-cv-10417-nge-eas has been filed, but no further updates have been released.
- Bozeman, MT, USA
This vehicle has stalled while driving in the highway 3 times now. It also consumes more oil in a month than most cars consume in 20 years. It is an unsafe car that if not fixed will result in damage, injury or death. This car needs to be recalled and fixed asap.
- Waldorf, MD, USA
THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WAS SLIPPING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, WHILE DRIVING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO EMPIRE LAKEWOOD NISSAN (14707 W COLFAX AVE, LAKEWOOD, CO 80401, (303) 232-8881) WHERE THE DEALER REFERRED THE CONTACT TO CHRISTOPHER'S DODGE RAM (16655 W COLFAX AVE, GOLDEN, CO 80401, (303) 238-7311) WHERE THE VEHICLE WAS TOWED TO BE DIAGNOSED 6 TIMES. THE CONTACT WAS INFORMED THAT THE THERMOSTAT, FOUR WHEEL DRIVE SWITCH, AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,976. On 2/22 vehicle had faulty transmission. It was the 7th time vehicle had stalling issues.
- Denver, CO, USA
My vehicle has stalled on the highway 3 times and the transmission is very jerky. The dealer did an oil consumption test and said it is normal for my car to consume 2 quarts of oil every 3000-4000 miles. I have never owned a vehicle that uses this much oil. The oil warning light has never come on indicating G the oil is low.
- Waldorf, MD, USA
I will start this off by saying I've had a few problems with my 2015 Jeep Renegade including A/C problems, power outlets(back seat 110V outlet, cargo outlets & built in flashlight) shutting off after only a few minutes of usage. The blind spot assistance will randomly pop up when driving saying 'blind spot assist is temporarily unavailable' the biggest one being what's happening now which is what I'll explain below but to inform you more I'll include that it had 96K when I got the truck and had always kind of had a jerky feel when shifting between gears which I read was kind of normal, so I didn't put much thought into it until now. My truck was sitting in my driveway for 2 days without being moved and when I went to leave the battery was dead. I hadn't left anything on, lights, radio, ect. It had happened a few times before but I didn't think much of it till now. So after I charge the battery long enough to get the vehicle started it finally fires up but all these messages come across the screen: Check engine, service transmission, blind spot temporarily out of service, passageway entry unavailable, along with a few more. I give it a minute having the truck running to reset these things their selves and most do except a few. The check engine light was still on along with the biggest problem which is the service transmission warning that has the truck stuck in gear; it won't shift out of park. I tried disconnecting the battery terminals for about 20 minutes seeing if the software will reset that way but it didn't help still has the message on the screen. I eventually had to have it towed to a dealership for repair. They've had it 4 days now and I'm still not sure what the problem diagnosis is but am dreading this major issue.
- Marion, IN, USA
My vehicle's passenger tire was improperly mounted by the manufacturer. It has led to the engine mounts becoming worn, causing the camshaft to be worn at only 71,213 miles, and the drive shaft becoming broken. This has been documented by a repair shop and a Jeep dealership service center says that this is the third time that they have seen this issue and attribute it to the tire being improperly mounted by the factory. This is also a known issue documented in videos and online forums. This is a matter of safety and could cause catastrophic failure while driving. The manufacturer has been notified but have not yet acknowledged that this warrants a recall, which it should.
- Apo, AE, USA
The vehicle is designed with a sensor to notify us when an oil change is due. There is no recommended oil change schedule. Several times my car has begun to run low on oil but the oil change sensor has not registered this or advised me to change my oil even when the car was not operating properly and had to be towed.
- Frederick, MD, USA
Cooling circuit fan stopped working at 51K miles. Engine light said service engine with dash engine light notification. Code P0481 comes
- Lake Ronkonkoma, NY, USA
Vehicle VIN: [xxx], Jeep Renegade, 57000 miles I purchased a Jeep Renegade for my wife at [xxx] in killeen. To make a long story short, the dealership ran into a VIN error that we were told was fixed, but it never was because we remain having issues with insurance. I work in law enforcement and looked up NHTSA documentation that says the dealership should contact the manufacturer upon finding a discrepancy and apparently this was never done. The dealership also told us the Jeep was in a minor accident and we found out the crash was worse than minor, the vehicle has electrical issues and only one key fob. We were promised another key fob made, but have just got the runaround since purchase. The vehicle will not lock sometimes and we are worried it will not unlock during an emergency. The vehicle continually tells us the key fob is not in the vehicle while driving and while stationary. The Jeep also has transmission issues we were never told about. The dealership will not respond to these issues and I need to find someone to help. I have gone up there and spoke to the manager at sales and at parts/service. They told me several times they would call me back after getting my information, but nothing has been done. Dealership location: [xxx] - 5200 E. central Texas expy in killeen 76542, ph. (254)699-2909. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Kempner, TX, USA
- Salem , OR, USA