10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,419 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2015 Jeep Renegade I purchased new from the dealership that is 5 years old with 78123 miles and the rear seatbelt latches have stopped working properly. The dealership has said they will not fix this defect for free (they said it will cost $167 just to take a look at it) even though this is a safety related defect in a part of the car that has barely been used; I almost never have passengers sit in the back seat and the latches are clean (no food particles or dirt or anything in them). We are about to have our first child and know that if the rear seat belt latches are not working properly, we can't officially comply with the va seatbelt laws and can't safely strap our child car seat into the vehicle. We also cannot have any passengers sit safely belted (or belted at all) in the back seat. We are concerned about how pricey the seatbelt latch repairs are going to be, when it seems like a safety defect that the manufacturer/ dealership should be responsible for. I can't imagine that I'm the only person with a Jeep Renegade that has had an issue with the rear seat belt latches not working properly. I've already checked with the dealership and manufacturer and they said there is nothing in any warranty that covers the seatbelts. There was no major event that affected the seatbelts, I just had to sit in the backseat one day as a passenger and realized the latches weren't working. I've found information: " NHTSA has the authority to require manufacturers to replace seat belts under certain circumstances. If a vehicle or item of equipment is not more than 10 years old and is determined to have a safety related defect or fails to meet an applicable Federal Motor Vehicle Safety Standard, NHTSA can compel the manufacturer to remedy the defect or noncompliance without charge to the vehicle owner." It would seem that this might apply in my situation?
- Leesburg, VA, USA
Both seatbelts in the back seat are stuck and won't retract. The back passenger side stopped working in June 2019 and the drivers passenger sise stopped working February 2020.
- Round Lake, IL, USA
So, I have had my 2015 Jeep Renegade sport front wheel drive for almost 3 1/2 years. I have had issues with the jerking of the shifting of my car when I drive, this has been going on since summer of 2017, I bought my Renegade new February 2016. Winter 2017 it started revving too high when stopped at the stoplights or at a stop sign. Then at the beginning of November 2018 my check engine light pops on and I took it right away to auto zone so they can run diagnostics and came to find out that my thermostat went out, my car just rolled over 38,000 miles, my warranty was up at 36,000, I had to shell out over $500 to replace that, I'm glad I did because I live in the midwest in the quad city area on the Illinois side and our coldest day was 55 below 0. then just today, June 1st, 2019 my radiator cooling fan motor went out all of the sudden. I was at sam's club, turned my car on and check engine light popped on again and it started to overheat and again made my way over to auto zone and they ran diagnostics again and as soon as I got in my car my air conditioning went out and called my mom and told her what was wrong with it, called my dad, then it started to completely overheat and the warning popped up and I called my dad and my older brother took the phone and told me to turn the heater on in my car to draw heat away, it worked and I made it home to port byron, il without having to pull over because my brother told me to turn the heater on and roll the windows down and lots of prayer helped get me home safely.
- Port Byron, IL, USA
Driver's seat belt buckle mechanism broke when inserting seat belt while stationary. No accidents or incidents for this vehicle, poor manufacturing. Buckle mechanism does not allow seatbelt to be inserted or locked. Upon informing a Jeep dealer, they will not replace without full charge for buckle and labor. They stated even manufacturing defects are no longer covered after bumper to bumper warranty is expired. Upon contacting Chrysler to request for the seat belt to be repaired as this is a safety item and required to utilize the vehicle on any roads; its intended purpose, was denied based on bumper to bumper is only 36 months or 36,000 miles.
- Carthage, MS, USA
The seatbelt on the drivers side is not locking into the latch. It is not clicking into latch to sadly secure the seatbelt around my waist and shoulder.
- Bladensburg, MD, USA
Jeep is consistently jumping into gear when placed in reverse. Most recently, while at a stop light, with my foot on the break it lung forward! (ungood). While driving, periodically gets stuck in a gear. (?). at least twice, the car has refused to turn over upon ignition engagement. Since I have obtained the Jeep, anything that has to do with the stereo gives me intermittent signals/sound, inclusive of the usb connections etc. (not a good experience). The driver's seatbelt for some reason occasionally will not latch. Something in the undercarriage sounds as if it is going to fall of or break at any time especially when going over bumps or ruff terrain.
- Memphis, TN, USA
I was driving home from work. When I got home and parked my car it was immpossible to unlatch the driver's side seatbelt. I was trapped in my own vehicle. The situation forced me to slide out beneath the seatbelt, almost slipped to the garage floor. I feared that if in any type of energency like a fire or mudslides, etc., I would have been trapped by the seatbelt.
- Arecibo, PR, USA
The driver seat belt has been replaced twice, both times for broken clasp which holds the buckle in placed once you "click it". both times occurred prior to starting the car. The right rear passenger seat belt was replaced after the retractor mechanism failed, which left the passenger unable to tighten their seatbelt. This occurred while the vehicle was in motion at highway speed. The rear center seatbelt was installed improperly from the factory, had to be removed and re-installed.
- Gilbert, AZ, USA
The contact owns a 2015 Jeep Renegade. The contact stated that the front driver side seat belt failed to latch. The vehicle was taken to bergstrom Chrysler (3650 jackson St, oshkosh, wi 54901, phone number: (920) 236-3100) where it was diagnosed that the seat belt was malfunctioning and needed to be replaced. The contact was informed that the part for the repair was not available. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 37,200.
- Oshkosh, WI, USA
Back seat belts does not work won't retract properly so I can't buckle my baby car seat in.already had them replaced and they are still doing the same thing
- Homewood, AL, USA
The contact owns a 2015 Jeep Renegade. While at a stop light, another vehicle rear ended the contact's vehicle. The driver side seat belt failed to retract. In addition, there was white smoke coming from the engine, which caused the vehicle to stall. A police report was filed. The air bags did not deploy. The contact sustained chest injuries and whiplash that required medical attention. The vehicle was towed to an independent mechanic where it was diagnosed that the seat belt needed to be replaced. It was unknown what caused the smoke. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000. The VIN was not provided.
- Victorville, CA, USA
The passenger seat will not always activate the airbag sensor when a person is seated, it will activate when a lunch bag is placed on it. The seat belt alarm on the passenger front seat does not always work. The vehicle under normal speeds have been alerting that the vehicle is overheating and slows down attempting to shut the engine off causing the danger of a crash to possibly happen. The dealership is unable to replicate any of the issues described, and has stated that the passenger must gain weight to activate the sensor.
- Beaufort, SC, USA
- Plattsburgh , NY, USA