10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,844 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
All motor mounts poorly manufactured too light. Need recalled as its a known problem.
- Bonne Terre, MO, USA
While driving the car, the wheel locked and we lost acceleration, and a warning light for the electric engine throttle came on. The car is undriveable, and we are extremely lucky that we were not in an accident. We suspect that the W79 recall for other Jeeps is implicated for our car.
- Las Vegas, NV, USA
All motor engine mounts and transmission mounts notoriously gone bad....poorly manufactured. Should be recalled to be replaced on ALL these vehicles
- Bonne Terre, MO, USA
On more than one occasion, this car has stalled or stopped, leaving me coasting to the side of the road in active traffic. I was going about 30-35 mph. It has had oil consumption problems since 2021 when I purchased it. It was presented to me at point of sale as gas consumption...it wasn't getting good mileage and would need a tune up. Also misrepresented as having a spare and it did not. On 4 Aug 2024 I completed the most recent oil consumption test and it failed. Leith Jeep refused to provide me with paperwork and said "no charge." But it needed another quart of oil which I added. Before the test was completed it needed a quart of oil. I have all records and will attach here if possible or email under separate emails. Not sure how many doc can be attached. I had recall repairs made. My car is part of the class action lawsuit but is unsafe. I am told to correct I need a new engine which will cost me out of pocket $11,000 due to no longer under warranty. But it has had this problem since I bought it and prior, an oil consumption test was done by the dealer in possession then.
- Raleigh, NC, USA
Was driving with cruise co trip on going about 70 mph. On an interstate. All of a sudden I saw my dash all go out and was pushing down on my accelerator and had no power and car was slowing down. Next it came back on and the the steering wheel light with exclamation showed up. Today 2 days later driving and it states service 4wd and the. When at a stop light it again did the same thing and this time shut down. This is a high priority in my mind I can-??t allow younger drivers to drive. I see other complaints like this too.My spouse also observed the first time. Could of cause fatalities and or severe harm.
- Bethalto , IL, USA
Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.
- Los Angeles, CA, USA
Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn-??t work. Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.
- Bethalto , IL, USA
This vehicle is constantly burning through oil between oil changes. It has stopped several times while driving only to find out it has no oil. It has been on the W80 recall list for 2 years and the dealerships in my area just say the parts are on allocation. I literally have to drive with oil in the car to refill it on the side of the road. I just got another recall notification from Jeep for U90 and they don't have parts to fix that either. I can't get it fixed. I can't sell it and I can't afford to keep it on the road. The low oil warning light does NOT come on.
- Avon, IN, USA
The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated he was able to restart the vehicle and drive to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
- Flemington, PA, USA
My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.
- Alton, IL, USA
Basically I purchased the car dec 3,2023 from drive time. 3 weeks later it needed a new transmission.the warranty fixes the transmission I didn-??t have my car for a month.The service dept said there-??s a recall on my engine also so they started an oil consumption test after I picked my car up after the transmission installed. Drove the car for 1500 miles and bring it into them they said I need a new engine. I asked them so when can I set appointment for my engine they said they will get back to me. It-??s been 2 months and I haven-??t heard from them. I want a brand new vehicle. The dealership sold me an lemon
- Baltimore , MD, USA
My 2016 Jeep Renegade Sport 4WD 2.4L (~87K mileage) never has given me any major issues or shown symptoms of any need for service attention recently. It has been upkept with regular oil changes and servicing as needed. I recently went on vacation and had the vehicle parked for a week and upon returning and trying to turn the vehicle on it would not start. It was not the battery as that was recently changed and the vehicle tried very hard to crank, but nothing was successful on its own we even tried charging the battery and jumping it with our other car. I had AAA finally come and they were able to start it, but as soon as you put it in "drive" to move it the engine would flood and the car would shut off. As the car would run, white smoke would flow out of the tailpipe horribly as well. I had it towed to the AAA car center since they are around the corner and they are stating the head gasket is blown and the engine will need replacement. There was no indication from the vehicle that it needed a oil change or that oil was low. There was no symptoms I encountered prior to all of this happening. It was advised NOT to have the engine machined to fix the gasket due to the mileage and age of the vehicle. I am in shock that this came out of nowhere. Again, I drove the car a few days before leaving it parked in a safe location and it's mainly driven by me and there was absolutely no indication something was even remotely wrong.
- Annapolis, Md, MD, USA
Same as many other people, Traction Control. When making slow left hand turns Traction Control warning light comes on and complete power loss with engine still running. I have discovered if I lift my foot off gas pedal and quickly return it I regain power. This is dangerous as many other folks have reported. The fear of a side impact is always on my mind. Not confirmed by dealer as it does happen on every turn. Finally yes available for inspection any time.
- Mountain Dale, NY, USA
Stopped at a red light stepped on gas to go on the green and car had shut off. Two or three tries later the car restarted. Scary with traffic coming from behind. This is the third time this has happened.
- Santa Monica , CA, USA
I started up my Renegade as usual and when I got to the stop sign at the end of my street, I had a message on the screen telling me to press the break and push the start button. I never turned my car off. No check engine lights before or after this incident.
- Stanfield, NC, USA
The vehicle just stalls out with no warning. Just shuts off. After a few attempts the car restarted however stalled out again.
- Staten Island, NY, USA
This has occurred ever since I-??ve bought my car, and not every time. When car is at a slight incline and at a stop, it will not accelerate. Gas cap broke off for no reason. Dealership rep said that-??s happened to someone else too. Chip for airbag sensors are not available.
- Monterey , CA, USA
Oil consumption, electrical problems like lights flickering, fuel odor, brake light olways
- Guayanilla, PR, USA
In April of 2020 and at 41,800 miles, my vehicle was experiencing very significant vibration and noise from my engine and had become unbearable. I learned, from taking the vehicle to the Dealer, that the Passenger Side Engine Mount was defective - leading to instability under the hood. The Dealer, 'off record' indicated there was a known defect and that they were replacing a fair amount of the mounts for those customers who recognized that there may be a problem. The Dealer wanted $600+ to replace the Engine Mount! I believed an item like that (part of the drivetrain system) should be replaced for free by the manufacturer. However, I purchased the Engine Mount (Part #6841 8168 AA -001) and Bolts and replaced the Mount myself. In addition, I contacted FCA and they reimbursed me for the $241.68 expense. Most unfortunately, again, at 55,231miles the replacement (FCA Part) Engine Mount FAILED - creating incredible vibration and noise!! Again, I purchased another replacement FCA Engine Mount, Bolts and installed the replacement Engine Mount myself. I have tried to reach-out to FCA utilizing the e-mail address that they communicated with me back in 04/2020, although FCA is not responding. This issue, that of a potentially factory defective Primary Engine Mount design, can be a very significant issue as it supports and/or impacts the Drive Train System. The question must be asked, what could happen with the vehicle for those drivers who do not recognize an ever (but slowly) increasing noise and vibration until it is too late?? I would respectfully request NHTSA consider a recall mandate for this item for which FCA should be required to re-design the part and offer free replacements.
- Linthicum, MD, USA
- Des Moines , IA, USA