6.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The lug nut wrench doesn-€™t fit the lug studs due to the shiny cap on each stud. I had to use a hammer to force the wrench on to the studs in order to remove them. I replaced all studs with aftermarket studs without any beauty cover allowing a 17 mm wrench to remove the studs.
- Santa Monica , CA, USA
The wheel lug nuts are ballooned. This makes it impossible to remove the wheel without breaking the wheel stud. This is apparently a common problem with some Jeep models. I was told this on my last two visits for service at the Clovis, CA Jeep dealer. On both visits, they were unable to rotate the tires. On my last visit, 10/06/2022 (53,231 miles on the odometer), I ordered at my expense a full set of wheel studs (20) to solve the issue. The parts have still not arrived. This is my teenage daughters car. This is a safety defect because if she gets a flat tire they will not be able to change the tire. Jeep should have recalled all known vehicles that might have this issue and replaced the wheel studs a long time ago.
- Clovis, CA, USA
Went to mavis tires for a tire rotation 1/28/20 after leaving the Chrysler/Jeep dealership for transmission fluid change told 9 speed sealed never needs anything. The guys at mavis said that my lug bolts were swollen and that they could not do the work and that I needed to go to the dealership and have them replaced because only Chrysler / Jeep make the part. My Jeep has only 49,800 miles and the mavis guys told me that I needed lug replacements back in November 2019, I have owned many cars and trucks in the past and never had to replace lugs bolts on a vehicle with such low miles on it. They checked it both stationary and in motion to make sure they are on properly the guys at mavis also told me when I requested an alignment that they tested drove it first and told me it didn't need one but I felt it roll more to the right that was in 8/2019 so now with four new tires first in 8/20219 for two then 10/2019 which is why I felt it was time to rotate the tires but couldn't get this done due to the swelled up lug bolts on all four tires
- Rochester, NY, USA
The contact owns a 2016 Jeep Renegade. The contact stated that the bolts on each wheel were corroded and expanded. The contact took the vehicle to dan welle Chrysler Dodge Jeep Ram (1505 main St S, sauk centre, mn 56378, (320) 352-5255) for new tires. In order to remove the bolts from the wheels, the mechanic had to use a different size socket and a vice grip, which took approximately three and a half hours. The mechanic informed the contact that he needed to purchase new bolts. The manufacturer was notified of the defect and stated that they were not going to issue a recall unless more customers complained about this matter. The bolts were not replaced. The failure mileage was 68,100.
- Glenwood, MN, USA
The brand and model of the tires of my 2016 Jeep Renegade are good year Eagle sport. With just 9 months of using the bus, the tires began to dent and present some holes. I contacted the customer service department of the Jeep and good year. The representative of good year told me that I could not honor the defect of the tires because those tires were not made for the climate of puerto rico and that this an aesthetic defect and not insecure. Which I disagree because they can break while the car is moving.
- Dorado, PR, USA
- Northville, MI, USA