10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 27,902 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving my vehicle jerks and lunges forward when shifting gears. As I am driving I will hear a loud clunk noise, which then results in my engine stalling out. It has happened while driving on the highway. I've noticed it happens when I must accelerate quickly or when I release the gas pedal. On the panel soon after the clunk a message appears stating that the car must be shifted to park in order to drive. I am afraid to drive my car as I purchased it to ensure the safety of my son. It has been a nightmare each time I attempt to drive it. Dealership says it's normal for 2.4L transmissions to do this, main cause is low oil. I have found that it still happens after a fresh oil change. The car only has 15,000 miles on it. No harsh driving has been done. This issue needs to be fixed. This issue puts every driver on the road at the same time at risk. These engines are lemons.
- Carrollton, GA, USA
While driving 80 mph on the interstate the car suddenly stalled. The fuel was over half full and oil was with normal ranges (checked before trip). This is the 5 such instance of this happening between accelerating from a stop lightroom driving on the highway. The first couples times dealership tried to say it was the viscosity of the oil caused it to be lower than the car read it to be. An oil change was done. Nothing else. This time the dealership is going to replace the fuel pump.
- Tucson, AZ, USA
The contact owns a 2017 Jeep Renegade. While driving 30 mph uphill, the vehicle stalled and several unknown warning indicators illuminated. When the vehicle was turned off, all the warning indicators went away. The vehicle was taken to napleton clermont Chrysler/Jeep/Dodge (15859 fl-50, clermont, fl 34711) and they found that there was no oil on the dipstick. The oil was topped off and the contact was advised to return for an oil consumption test. The vehicle was not repaired. Also, in July 2018, the oil pressure and service engine soon warning indicators illuminated and the vehicle stalled while traveling uphill. Furthermore, on March 24, 2018, the check engine warning indicator illuminated and the vehicle stalled. The vehicle was taken to back to the dealer where it was diagnosed that the total power control and total control module needed to be repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 34,800.
- Clermont, FL, USA
The contact owns a 2017 Jeep Renegade. While driving 60 mph, the vehicle stalled and the service engine indicator illuminated. The vehicle was towed to landers mclarty Dodge Chrysler Jeep Ram (6533 university dr nw, huntsville, al 35806, 256-830-6450) where it was diagnosed that an update was needed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 35057431. The failure mileage was 11,800. The VIN was not available.
- Madison, AL, USA
The contact owns a 2017 Jeep Renegade. Whether the vehicle was in reverse or at a stop light, it began to shake without warning. In addition, the front driver side window failed to close. The vehicle was taken to bravo Chrysler Dodge Jeep Ram of alhambra (located at 1100 w main St, alhambra, ca 91801, (626) 283-52120) where it was diagnosed that the window tint was the cause of the window failure, and the oil was at an unsafe level and needed to be cleaned. An oil consumption test was completed and the contact was informed that the oil was at an improper level. The vehicle was repaired, but the failures recurred. The manufacturer was not notified of the failures. The approximate failure mileage was 3,570.
- Carson, CA, USA
While driving my car many times the car stalls out. I have brought it to the dealership a number times and they still yet can not diagnose the problem. Before the car stalls out while I'm driving at lower speeds as well as accelerating on a highway, a message pops up and says vehicle not in park and then jerks me forward and completely shuts off. It also stalls going uphill as well then the dash message appears to come on and says park disabled press break pedal to start engine. I am very upset and this problem needs to be addressed as soon as possible for the concern of my own safety as well as others. Updated 10/18/18. Updated 11/01/18
- Sloatsburg, NY, USA
My Jeep has already went to the shop for a week because it stalled 8 times on the interstate in traffic while my family was coming home from vacation. Our safty is extremely jeopardized by this. The Jeep are lemons and someone is going to be killed before it is acknowledged. It has started it again now! no VIN available updated 10/18/18
- Nashville, GA, USA
Driving and engine stalls, throws a P00735 code, only 15450 miles on the car when happened, it's not doing it again and have been told that I have to wait until it happens again...I don't feel safe in this car. Research has shown there are many people with the exact same problem happen to them and told the same thing.
- Bedford, TX, USA
About 3 months ago, in between regular/proper oil changes, I pulled out of a parking lot and on to a city side street when my Jeep stalled. After turning on my hazards and turning off the car and restarting it, I pulled back into the parking lot. At this time the low oil light came on so I waited for the car to cool and checked the oil. The dipstick showed no oil. I added 2 quarts and took it to the shop. The guy did an oil change and suggested that the last guy did not add enough oil since it takes more than a normal V4. I thanked him and went on my way. Immediately my car was driving better. Here it is 3 months later and my car begins to drive rough. So I check my oil after setting all night and I have to add more oil. There are no visible leaks, no white smoke or smoke for that matter, no puddles and no indicator lamp.
- Haltom City, TX, USA
Vehicle cuts off randomly while driving, has been taken lake keowee Dodge for software update, but continues to have same issue. This issue happened about 3 months ago and cut off 5 times in one day on 8\10\18. This is extremely dangerous and there are no recalls as of yet.
- Liberty, SC, USA
The contact owns a 2017 Jeep Renegade. While driving approximately 60 mph, the vehicle decelerated and stalled. The vehicle was taken to the dealer (jack key Chrysler Dodge Jeep Ram, 1501 us 70, alamogordo, nm 88810), but the failure could not be duplicated. The contact stated that the failure occurred sporadically since may of 2018. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000. The VIN was not available.
- Las Cruses, NM, USA
The contact owns a 2017 Jeep Renegade. While driving approximately 45 mph, the vehicle decelerated and stalled. There were no warning indicators illuminated. The vehicle was able to restart. The vehicle was taken to fort collins Dodge Chrysler Jeep (3835 S college ave, fort collins, co 80525, (970) 372-0621), but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 8,600. The VIN was not provided.
- Ft Collins, CO, USA
On the highway when transmission wouldn't engage and the Jeep started shaking. Came to a stop, shifted to manual and it needed high RPM's to get it moving. It finally got moving and had to use manual get it off the highway. Was at the dealer a few months earlier dealing with the transmission not engaging. Dealer said it was a software issue. Dealer now says it's not transmission but engine problems. Thankful to be alive.
- North Las Vegas, NV, USA
Electrical - multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists engine - it looses a quart of oil every 1000 -2000 miles, no sign of leaks.
- Bremen, OH, USA
Takata recall. Was driving at 75 mph on cruise control when my Jeep slammed on the breaks. It then proceeded to have surges. No lights came on. It completely shut off but was still on. A error came on stating to service transmission. Took to a dealership that said it was needing an update with the computer. Went 340 more miles the next day and it done the exact same thing. Lost all power steering. No warning lights came on. Got towed and they told me no codes came up while plugged into the computer. Was then told it was the fuel pump and would be a two week wait. Was told it's been a very common thing with the 2017 Renegades so they're back ordered. I was also told that the dealership the day before bypassed something to send me on my way. Called Chrysler and they aren't helping at all. And I'm still 480 miles from my home. There should definitely be a recall on them. It will end up getting someone killed.
- Greensburg, KY, USA
Transmission and engine problems, car stalling. Almost in bad car accident due to this issue, after looking at reviews im not the only one with issue. Not a happy customer
- Orrville, OH, USA
The vehicle transmission was stuck in neutral and could not be shifted to any other position. This occurred after backing the vehicle up a few feet and then trying to shift from reverse into drive. There is no known procedure for shutting off the engine with the shifter in any position other than park. Because of this, the vehicle could not be moved and the engine could not be shut off. The only good part of this was that it was in neutral - I can't imagine what could have happened of the transmission had gotten stuck in reverse or drive.
- Zanesville, OH, USA
Engine has stalled out multiple times. Latest time stalled out on a city street after turning into it. Tends to happen when oil is low. Jeep burning through oil too fast.
- Honolulu, HI, USA
While in motion at the freeway, low oil pressure light flashing at 10,964 miles randomly when speeded over 50 mph. Dealership installed new engine no start so checked for oil pressure and found 25 psi while cranking. Replaced vvaa assembly engine will still not start. Finding: Crankshaft has severe end play and was eaten away at the block. Suspected: Main bearing to be left loose from factory. Vehicle kept at dealership since March 7th until May 3rd 2018.
- Los Angeles, CA, USA
- Milwaukee, WI, USA