10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 27,902 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Extreme hesitation upon acceleration and nearly stopping while trying to enter a freeway, twice. Key fob issues, auto start issues, radio and blue tooth issues, tire pressure gauge reading issues. First service visit I was told it was just in need of a computer rest. Second visit they said they found nothing wrong with it. Third visit they initially said it needed a software upgrade until I insisted it was serious and contacted corporate. Not only was I treated poorly but I was blocked from leaving a review. It was mentioned that engineers currently know there is an issue but are waiting until second quarter to publish it. I believe this is extremely negligent because it isn't just a faulty sensor light, the entire vehicle nearly dies while driving on a freeway, creating a risk for a fatal accident. I demanded records of all that has been done to this brand new auto, since issues first arose on 12/9/1027. From 12/9/2017-3/38/2018, I have had my car at the service center three times. And I just found the safety recall online, I have not been notified by Jeep or the dealership yet as to this recall pertaining to faulty sensor alerts. I am unable to select from the above list but "wheels' and "elec stability control" were also affected.
- Wooster, OH, USA
With 6100 miles and 7 months on my Renegade I've had to put in over 3 quarts of oil. When the oil levels drop the Jeep stalls while turning. If this issue isn't resolved an unexpecting driver could find themselves getting severely injured. From the forums there are several other owners experiencing the same issue and the dealerships are claiming the consumption and stalling are normal. If my issue isn't resolved I will be contacting a lemon law lawyer.
- Coram, NY, USA
The vehicle shuts off completely while driving if engine oil sensor detects low oil in engine. This happens without warning no matter where you driving ie (highway or local roads).
- Danbury, CT, USA
The engine uses/loses approximately 1 quart of oil every 300 - 500 miles of daily driving. My daily driving is both city and highway. The Jeep has been at the dealership multiple times (4 in 6 months) to investigate and correct this loss of oil. According to the owner's manual the oil changes can last as long as 10,000 miles. This Jeep Renegade averages an oil change every 2,000 to 2,500 miles due to this oil issue. There are "no" external oil leaks visible nor on the driveway therefore the oil must be leaking internally into "something". the dealership has been great servicing the vehicle but has not been able to correct the problem. The last information provided by the dealership was this Jeep's engine is expected to lose 1 quart of oil per 2000 miles and recommended to change the engine oil every 2,500 miles. This is a new vehicle that has an engine problems that is unresolved and dangerous to drive. Never knowing when the catastrophic failure will occur. I originally took this Jeep to the quinn Jeep/Chrysler dealership in gloucester va but was told by the service manager that because this Jeep was not purchased from quinn that quinn would not perform (any) service on this vehicle. There was an actual "note" added in the database to not service this vehicle.
- Gloucester Point, VA, USA
The contact owns a 2017 Jeep Renegade. The contact stated that the vehicle exhibited numerous electrical failures. The oil pressure and engine indicators remained illuminated, and the four wheel drive lock button flashed while attempting to engage the four wheel drive system. Stetler giambalvo family Dodge, Chrysler, Jeep, Ram (1405 roosevelt avenue, york, Pennsylvania 17405, phone (888) 226-0954) updated the four wheel drive software system, but the failure was not corrected. The vehicle could not be driven in snowy conditions. The oil pressure indicator was also replaced, but the repair did not correct the failure. The oil pressure and engine indicators remained illuminated. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 69,000.
- York, PA, USA
The contact owns a 2017 Jeep Renegade. While turning into an intersection at 5 mph, the vehicle stalled without warning. The vehicle started back up and was driven to the dealer (reedman toll Chrysler Dodge Jeep Ram, 140 old york rd, jenkintown, pa 19046). It was diagnosed as a safety precaution for the vehicle when the oil was low. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 5,100.
- Cheltenham, PA, USA
Renegade engine suddenly shuts down within first mile after starting-up. Happens daily whenever engine is cold. Shut off on on-ramps, turns at at stops. Very dangerous. Instrument panel flashed all types of warnings, from "don't shift gear unless at a stop" to the engine light coming on for a short time. Trouble began at 5800 miles
- San Jose, CA, USA
After filling gas tank, I tried to start car and it took a couple of tries to get it to crank over. Once it started, the car was making an intense knocking noise and sputtering so violently it actually caused the whole car to rock. After a few minutes it settled down and I pulled onto the street and the car just died... no light indicators at all and the instrument panel looked as if the car was turned off. Again it took a couple of tries, but the car finally started and began knocking and sputtering about, then settled down. I entered the freeway onramp and noticed when I let my foot off the accelerator, the car would essentially die while going 60 miles an hour. I got off the freeway and by the time I stopped on the offramp, the car had died again. I had to put on my hazard lights for about 3 minutes until the car started again. I drove to a parking lot and pressed the onboard button for roadside assistance. They came and towed the car to the dealer. The outside temperature was 67 degrees and there was a slight rain sprinkle. Before I got gas, the car was fine. I had 1/4 of a tank and the gas light had just come on. I had never used valero gas before and for some reason it took 13.5 gallons to fill the tank that already had a 1/4 of a tank in it. In the past the most I have fueled up while on less than 1/8 of a tank was 11.8. I'm not sure the fuel situation matters, but I thought I would mention it just in case. This issue was really scary and unnerving. The car has 4500 miles on it.
- San Jose, CA, USA
Check engine light came on at 10,000 miles. Took to the dealership and cooling fan went out. They estimate 6 weeks or more before they can replace the part.
- Austin, TX, USA
The contact owns a 2017 Jeep Renegade. While driving 75 mph, the vehicle stalled without warning. The vehicle was taken to bill luke Chrysler Jeep Dodge Ram (2425 w camelback rd, phoenix, AZ 85015), but the failure could not be duplicated or diagnosed. The vehicle was not repaired, but the failure recurred three more times. The vehicle was taken back to the dealer, but the failure could not be duplicated or diagnosed again. The vehicle was not repaired. The manufacturer was made aware of the failures and provided an extension on a loaner vehicle. The approximate failure mileage was 400.
- Mayer, AZ, USA
- Fort Collins, CO, USA