10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 27,413 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was in a t-bone accident involving my 2017 Jeep Renegade Trailhawk. The accident was severe enough to yield the vehicle undrivable and insurance has tentatively declared it a total loss (claim not yet finalized). I had a passenger in the front seat at the time of the accident and we were both surprised that no airbags were deployed in the accident. We were wearing seatbelts and fortunately the only injuries sustained were bruising, but without seatbelts injuries would have been far worse. The Jeep was purchased with approximately 25K miles on the odometer, had only one previous owner, and had no record of accidents, damage, deployed airbags, or recalls. At time of the accident, the odometer had around 54K miles, there were no warning lamps or messages, had still not been in any prior accidents, had been regularly maintained, and exhibited no symptoms or problems. Photos of damage attached.
- Loveland, CO, USA
Nothing happened tinkering with this site to learn
- Glouster, OH, USA
The contact owned a 2017 Jeep Renegade. The contact stated that while driving at 20 mph, she had blacked out and hit a tree. The contact stated that her side curtain airbags did not deploy upon impact. As the paramedics arrived at the scene, the contact and her two children were transported to a local hospital. Her eleven year son was treated for a broken C2 bone in his neck, her eight year old son was treated for a severe seat belt rash on his neck and hip, and the contact had been treated for vaginal bleeding and other bruises to various body parts. The vehicle was totaled and towed to an independent tow yard. The manufacturer had been notified of the failure and a complaint was filed. The vehicle was destroyed. The failure mileage was approximately 75,000.
- Lamar, AR, USA
I made a right hand turn and my vehicle just stopped. Engine was still on but just quit moving I pressed the gas but no response. I turned the ignition of and back on and it started but then an service air bag warning came up on the dash. I can't believe an air bag warning would make the vehicle stop in traffic with no warning and no control.
- Catawba, NC, USA
My car keeps ringing seat belt alert even when seatbelts are on. The panel lights up and says service emergency break and air bags. Also at times I get alert saying fob key is not in vehicle at same time I am driving down the road. I have to drive to NY from fl and back again and am afraid to drive.
- Schenectady, NY, USA
Another driver ran the red light and the hit the other drivers car but air bags did not deploy.
- Sacramento, CA, USA
While driving the vehicle down a city street, with parked cars on either side (at approximately 18 miles per hour) and in a nearly straight line, all of the airbags deployed causing severe injury to the driver which required multiple surgeries. Black box data shows a roll over incident from one of the sensors. The vehicle did not roll over, nor did it hit a curb, the vehicle is in pristine condition except for the deployed airbags which deployed spontaneously. It is believed that this occurred due to either programming error (as has happened in the recalled Jeep Grand Cherokee) or a defective sensor from the factory. Fca usa was put on notice of this incident and, to date, has taken no steps to view the vehicle which we have preserved.
- North Miami Beach, FL, USA
Airbag service is on and don't know what caused it. There has been no damage to my vehicle. The engine is using up a lot of oil in a very short amount of time. 2000 miles after my oil change I discovered that my engine has no oil left in it and my gas is being depleted at a very fast rate
- Clarksville, TN, USA
Purchased 4/20/2017 the problems began with the ac going out at 10000miles. The dealership didn't want to fix it told us to drive with the windows down. After arguing about our warranty we got a loaner. Next they replaced the wiring harness 2 times. Again, did not want to provide loaner had to complain for them to honor warranty agreement. Then transmission skips and radio frequency hub was replaced twice while in the shop for 4 months from Dec 14 2018 till around March 17 2019. Steering module replaced due to the steering wheel in the center getting completely hot. Complained about the transmission skipping still. Check engine light always comes on. Automatic start faulty. Will attach all repair invoices. Most recent! 5/6/2019, a Monday the car was scheduled due to a recall on the fuel pump and the automatic start would not work. Along with that when the car started the screen would flash warning signs: Emergency break system, airbag system warning. The service department claimed to not have a loaner. However, Friday 5/10/2019 I had not received a call back and on my way to take my daughter to school. The emergency breaks locked up while driving 70 mph down fm 1289 heading to port O'connor, Texas from port lavaca, Texas. I went straight to the dealership and demanded a loaner. The vehicle is clearly a lemon! however larry taylor, a service technician, told us "I value my life I would not drive this vehicle". paul perez service department manager said "I wouldn't put my family in that vehicle." Then they demanded we bring the loaner back 5/17/2019 to pick up our vehicle. The vehicle according to them had a short circuit, this is the second time mind you, and made the emergency breaks engage and the seat belts malfunction. Also, the airbags malfunctioned flashing warning as the breaks locked up. I could only select 3 options but seat belts needs to be checked.
- Port Lavaca, TX, USA
My vehicle was involved in a serious front end crash and no airbags deployed.
- Ponchatoula, LA, USA
The contact owned a 2017 Jeep Renegade. While driving approximately 60 mph in the fast lane during heavy rain, the vehicle skidded to the center lane and struck an eighteen wheeler. The vehicle turned 360 degrees three times, crashed into a cement divider, and stopped in the middle lane facing incoming traffic. None of the air bags deployed. No injuries were reported. A police report was filed. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was destroyed and towed to a private impound lot. The manufacturer was contacted and case number: [xxx] was filed. The manufacturer also sent a third party company to investigate the crash. The third party company stated that any rate of deceleration would hinder the air bags from deploying. The approximate failure mileage was 1,200. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Plant City, FL, USA
Tthe steering wheel locked up on neice causeing her to go towards the right side, and back tires locked up and caused her to spin.. eventually getting hit from behind by another driver! it could have killed her, she couldnt do a thing with the steering wheel at all it needs to be recalled asap so others wont be hurt or worse killed. She was driving down the road to an appt. Douglas
- Douglas, GA, USA
The contact owns a 2017 Jeep Renegade. While driving 55 mph and attempting to avoid hitting a pedestrian, the contact lost control of the vehicle. As a result, the vehicle struck a telephone pole. The air bags did not deploy. A police report was filed and the vehicle was towed to a tow yard. The contact suffered from soreness that did not require medical attention. The dealer (mclarty daniel Chrysler Dodge Jeep Ram, 479-250-3900) was called, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 24,000. The VIN was not available.
- Fayetteville, AR, USA
Car will not start. Push button key start. Lights on steering column light up, radio goes on car doesn't start. After multiple attempts of shutting car off and on the car delays and then kicks over. Nothing we'd up when it happened when on the E at dealer.dealer replace a component in the push button key start. Had car back for 5 days. Happened again X 2. dealer took car and again could not get to simulate.
- Au Sable Forks, NY, USA
- Lexington, TN, USA