10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 6,422 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
- Albany, KY, USA
when going in reverse the camera on the screen is either blank with the words at the bottom or have a distorted video. When in idle fans will constantly run when fluids are good, engine will do a rough idle, shut off! but will start back
- Big Rapids, MI, USA
I was made aware that my car has a recall alert. It is a W20 recall, the PCM needs reprogrammed. I contacted Krebs Chrysler Dodge Jeep RAM and was told the first available appointment is on May 31, 2023. I requested a loaner car that I could use until the recall problem was resolved. I stated my car stalled twice on a major highway and that I was currently pulled over in a parking lot. My request for a loaner car was denied as was my request to be towed the 2.4 miles to Krebs Chrysler Dodge Jeep RAM without charge. I was informed that the reason behind these denials was that my car is -??drivable.-?? Driving this car as is puts me and the rest of the drivers on the road in extreme jeopardy, possibly even of a life threatening situation.
- Allison Park, PA, USA
Vehicle losses power when driving. Will start up may have trouble at first. Seems to be loss of fuel.
- Fort White, FL, USA
The contact owns a 2018 Jeep Renegade. The contact stated while opening the driver-??s side door water was leaking from underneath the door, causing electrical issue with the vehicle. The vehicle was taken to the dealer and the computer was replaced; however, the failure persisted. On another occasion, while starting the vehicle, the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the dealer but no cause for the issue was found. The contact also stated that the trunk would independently open. The vehicle was taken to the dealer and no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 1,300.
- Pittsburgh, PA, USA
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
- Flat Rock, MI, USA
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
- Lexington, SC, USA
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
- Conroe, TX, USA
The contact owns a 2018 Jeep Renegade. The contact stated that the screen on the instrument cluster was delaminating. The contact also stated the Bluetooth and USB ports were non-functional. The contact stated that the heater would engage independently and was unable to be turned off. The contact stated that the radio made an abnormal sound and the instrument cluster would make calls independently. The contact stated no warning light was illuminated. The contact stated she had to turn off and restart the vehicle for the instrument cluster to work properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
- Jasper, GA, USA
The touch screen in my vehicle is delaminating from the top down. The delamination has been reported as a common manufacturer malfunction in this type of vehicle, and has been reported to become unresponsive or have "dead areas" in the screen that do not respond to touch. From my understanding and research, the screen will only continue to worsen from this delamination. I took my vehicle to my local Jeep dealership for inspection, and the cost to replace this defective screen is nearly $2000. I then called FCA Customer Care and they will not repair or replace it for me since I am not the original owner of the vehicle. Defects like this should be recalled due to the fact that it is widely reported in many Jeep vehicles.
- Zanesville, OH, USA
The vehicle just stop and the computer panel indicated it was in shifting mode and wouldn't move.
- Cincinnati, OH, USA
Display screen is corrupted with vertical lines preventing use of the back up camera, navigation or climate controls. Dealer denies knowledge of the many reported occuran es of this issue but will investigate.
- Haymarket, VA, USA
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues. Or a written confirmation that says that my VIN # is not affected. Thanks
- Labelle, FL, USA
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
- Kosciusko , MS, USA
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
- Cave City, AR, USA
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver-??s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
- Houston, TX, USA
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own -?? Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn-??t issued any recall for this safety issue on this model-?? I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
- Newport , NC, USA
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
- Decatur, GA, USA
Radio screen turns on off freezing doesn't connect and switched into kilometers (still waiting for replacement) codes.popping up nothing was fixed by dealership just cleared codes. Engine when driving seems like it has hard time picking up and.shifting into next gear making a jerking motion happening at random times dealership updated PCM and tcm still does it. Blows threw oil fast dealership says its normal for a 2018 Jeep Renegade makes a ticking sound seems like fan comes on alot more. Would randomly smell burning of plastic addressed with dealership (no fix)
- Downersgrove, IL, USA
- Veneta , OR, USA