10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
10,001 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #24

Apr 102019

Renegade

  • 21,000 miles
Since 21000 miles (first instence) we have had issues with the car shutting off, and losing all power to the gas and break, almost causing a wreck. I was turning left and the engine sputrered, then as the wheel straightened up it completely lousy all gas, and break function as if it was not idling. About every 3-4 weeks after it would stall, but not lose complete control. We started to notice it was using excessive amounts of oil, after acknowledging first couple issues. We are currently having it looked at, as the electrical components would not allow us to start the engine at all, we are currently at 30,000 miles. Car is 1.5 years old, problems arose 5 months ago.

- Cleveland, TN, USA

problem #23

Sep 022019

Renegade

  • 8,000 miles
While accelerating the vehicle staled. I was scary I bought my Jeep and it only has 8000 miles on it. I put the car in park then drive it did not move. I pushed off the road. Turned the engine off then restarted it, and it drove fine. I am still nervous driving my Renegade, it may happen again.

- Marana, AZ, USA

problem #22

Aug 302019

Renegade 4-cyl

  • 19,700 miles
At 19700 miles I was driving home (50 miles) in the middle of a busy road my engine stalled and then completely stopped in the middle of the road. Causing the vehicle behind me to slam on their brakes to avoid from hitting me. I was not far from home and was able to get it to start up after putting it in park. I went less then 3 miles and the engine stalled again in the middle of a busy highway. Right before it stalled the drive light flashed a few times before cutting off. I put it in park put my hazard lights on and was able to get it started again and safely parked it. Took it to the dealer who had wonderful service department but I was a little upset when told it was probably a fluke. That there was nothing they could do after they could not get the vehicle to duplicate what it had previously done. I know this is probably standard but I'm sincerely concerned for my safety and what I can do if this happens again without the dealer being able to duplicate it.

- Mcdonough, GA, USA

problem #21

Aug 222019

Renegade

  • 2,400 miles
I have had car about two months and it keeps stalling on me and I got almost into an accident because it stalled on a busy street and traffic was coming. Jim click Chrysler into sun Arizona they say it's the fuel pump but other things are going on with the car to like the radio and it keeps turning off and the screen for the back up camera turns off on its own so I think there's more going on that car and I'm disappointed in Jeep for making a car that could cause an accident I have to think of the safety of my kids

- Tucson, AZ, USA

problem #20

Jan 012019

Renegade

  • miles
The contact owns a 2018 Jeep Renegade. While driving 65 mph, the vehicle stalled and jerked unexpectedly without warning. The contact stated that the failure continued to occur sporadically while driving. The contact's daughter discovered that the vehicle was included in NHTSA campaign numbers: 18V524000 (electrical system) and 18V731000 (fuel system). The contact also received recall notices for these recalls. The vehicle was driven to stallings Chrysler Dodge Jeep (101 commerce park dr, thomasville, ga 31757, 229-228-9100) for the recall repairs. The failure continued after the repair. The vehicle was not repaired. The failure mileage and VIN were unknown.

- Camilla, GA, USA

problem #19

May 282019

Renegade

  • 4,800 miles
So I've had my 2018 Jeep Renegade for about approximately 9 months and about 2 months ago my radio started turning off and on by itself and this happens when driving and sometimes right when I turn the car on. And at the same time the windshield wipers sprayer that clean the windows stoped working and the bottle of windshield wiper fluid is filled and there's no rust or erosion on the hole where it sprays from.

- Los Angeles, CA, USA

problem #18

Aug 012019

Renegade 4-cyl

  • 3,100 miles
Ecelarating to proceed onto a busy street and car stalled almost causing an accident. The engine light came on. I put it in park and stepped on the break. It took two tries to restart. Consumer stated took it to the dealership. They said it was very low on oil. There was no charge. They topped off the oil. I don't know why there was no indicator light that showed low oil. The engine light came on when it stalled. It went off when I started the car back up. It did not come on again.

- Springfield, IL, USA

problem #17

Jun 152019

Renegade

  • 64 miles
The contact owns a 2018 Jeep Renegade. Upon shifting the vehicle from park into reverse, the vehicle moved forward. The contact also mentioned that the fuel gauge was defective. When the fuel tank was filled, the gauge still displayed that the tank was empty. The contact took the vehicle to lawley Toyota (2750 us-180, silver city, nm 88061, (575) 538-3777) where the contact was informed that the failure could occur when the computer reprogrammed itself. The failure recurred. The contact was informed that there was a technical service bulletin placed on the vehicle regarding the transmission. The manufacturer was notified and stated that someone from the Chrysler care management team would contact her. The vehicle was not repaired. The failure mileage was 64.

- Silver City, NM, USA

problem #16

Jul 212019

Renegade

  • 5,800 miles
Purchased vehicle in March, went to have first oil change done and there was a problem with the oil consumption. The dealership had me come in every 1000 miles and after the 3rd time the dealership said the problem wasn't getting better and they would need to replace my engine. So at 3000 miles I had to get my engine replacement. The day I picked my vehicle up from the service shop while driving doing 40 mph the car seized up on me and I had to make my way to safety and restart the vehicle. I informed my case manager and was told if it happened again take it into the shop. Month later on my way home with the kids in the Jeep doing 50 mph the vehicle seized up again and I had to pull off to safety and restart the vehicle. I took the Jeep in to the dealership that same day. 4 days later the dealership said they fixed it and I could come pick it. On Sunday, July 21st I was heading out of town on the highway doing 70 mph and the vehicle seized up on me. Went from 70 mph to 44 mph which almost caused an accident. There was 7 lanes of traffic and construction going on which made it hard to get off to the side. After that it took me 15 minutes to get back on the hwy and work my way across 7 lines of traffic. Once I made it to the right lane I heard a thump and my vehicle would not excel faster than 30 mph. I finally made it off the hwy and while sitting at the light the vehicle seized up again and I had to restart it 3 times to make it through the light.

- Greer, SC, USA

problem #15

Jul 052018

Renegade

  • 500 miles
Bought my Jeep brand new in June 2018. Within the first month, the usb port that connects to car play would connect then disconnect when it rained. Took car to dealership and they said they couldn't identify the issue unless I brought it is when the problem happened and showed them. Which I couldn't because they were always closed when the problem occurred. Within that same month, when I pressed on the brakes it sounded like there was air in the brake line. Every so often, the satellite radio will cut out and say "acquiring signal". car has also stalled out on me 3 times while driving. Twice beforehand, when I made a sharp right turn, the oil light would pop on for literally 2 seconds and go off. Car would stall out and when I checked the dip stick, it showed I had barely any oil. Manual says every 6000 miles. Oil runs out before the 6000 mile mark.if I knew I'd be paying out so much in oil, I wouldn't have paid so much for this stupid truck. Its a complete rip off. One of the times it stalled out, I was making a left hand turn with my children in the car. It stalled out just as I was turning and a car was coming in the opposite direction and almost hit me. There has been nothing but issue after issue with the vehicle to which the dealership would tell me theres nothing wrong with the vehicle when I took it there. Or that they cant fix it uuntil I can reenact the problem for them

- Brooklyn, MD, USA

problem #14

Jun 092019

Renegade

  • 41,000 miles
Takata recall my car will not accelerate at times and I almost got hit today I was pressing the gas at a light turning left and my car wouldn't accelerate and my passenger freaked out thinking we were going to get hit, the gas pedal went down and then my car kinda of jumped and finally accelerated but it's delayed very often especially on the highway it takes time to accelerate and I press the gas slowly. Also I have terrible gas mileage and feel like it drains out quickly.

- East Dundee, IL, USA

problem #13

May 212019

Renegade

  • miles
I was driving down the road and my car started stalling and just cut off each time I time to start it and hit the gas the car keep stalling and I was almost hit from behind my car would not move, I sat for 10 mins then I was able to move it out of traffic. Finally I got it started back up drove it maybe 15/20 mins down the road it did the same thing in the middle of traffic causing me to almost be hit from behind. I did the same steps as I did before so I was able to get to a parking lot and I had to have it towed to hendrick in concord they were out of cars he suggested that I could come get my car because they couldn't find anything wrong, I told him why would I drive a car that keeps cutting off that's a danger to me and other people on the road. Next day I had my car towed again to keffer in charlotte because the guy told me they would put me in a car and I explained to him that I can no rent from enterprise I spent $27 on lyft to get there and they didn't have cars I sat there for about 5 hrs and still ended up going home with no vehicle I had to miss a day of work and then I am going to miss another day because they have my vehicle and did not put me in a vehicle and did not want to own up to the fact that there employee gave me false information it seemed like everyone I spoke to blew me off and didn't care. I purchased the vehicle from them for about $24,000. I feed hearing something in my air for months and kept taking the car back and they kept saying they fixed it and I kept hearing and I also notified them about my car not picking up speed and because they couldn't find any codes they couldn't figure it out. I had have almost gotten hit from behind 3 times because my call was not picking up speed when I would switch lanes I could be going 70 on 485 and my car felt like it was going 20 and dealership refused to press the issue. The engine is the problem.

- Concord, NC, USA

problem #12

Apr 232019

Renegade

  • 100 miles
Every so miles the electronic braking system comes on while driving and tells me to service brakes now. This started when the car only had 100 miles on it and continues to at 4500 miles. Talked to dealer ship and they will do nothing about it.

- San Jose, CA, USA

problem #11

Jan 282019

Renegade

  • 4,000 miles
Radio / entertainment center does not power on with automobile - intermittently. After 2-3 minutes of driving the unit powers on. While it is off, all physical controls in the center console (volume, temperature adjustment, etc.) are non-responsive.

- Knoxville, TN, USA

problem #10

Feb 232019

Renegade

  • 50 miles
I purchased a 2018 Renegade about 3 weeks ago. Within a week of that problo began with remote starter that had been added prior to purchase that would unlock all the doors whenever vehicle was started using remote starter. I was extremely frustrated as that vehicle had issues from day one and dealer couldn't fix them. No offer from dealership to allow me to return it. So out of frustration I traded it in for a much higher cost vehicle in hopes the issues would be gone with a brand new vehicle of a higher price and package. Not so! from the first day about 2 weeks ago I started experiencing serious problems. Everytime I use the remote starter the vehicle shuts off whether I touch the door handle, unlock vehicle with remote, open door or enter vehicle if the first three methods didn't shut it down. In addition the uconnect 4 w/7" display started locking a week ago and would not let me turn it off, change temperature inside vehicle, even locked out the manual controls of heater/ac temps, fan could not be changed, radio stopped playing. No matter what I tried nothing worked. I had to pull over and shut vehicle off and restart. Within a mile down the road it locked up again and this time same problems with non repsonsive controls as well as the video display began flickering in lower left hand of screen. I waited till I got to my destination and shut vehicle off. When I came out to leave it was somewhat working again. Prior to this issue with uconnect the vehicle had been to dealership twice. First time they claimed they could not replicate 2nd time I was told the remote starter was a known issue since 4/2018 with no known remedy and the radio uconnect system was defective and a new radio was ordered but was backordered with no known date of availability. So I have a very expensive vehicle with just over 1,000 miles with serious and potentially dangerous issues with it.

- Edwardsburg, MI, USA

problem #9

Feb 062019

Renegade

  • 8,300 miles
This occurred after an accident, damaging the front bumper and grill of the vehicle. The day after the accident, vehicle stalls once while driving. The following day, vehicle drives as if putting in gas while in park, but is still able to drive along with stopping and going while accelerating. Now, the vehicle cannot accelerate past 15 mph, and still hold the problems previously mentioned.

- Lancaster, TX, USA

problem #8

Jan 012019

Renegade

  • 20,000 miles
My Jeep keep stopping while driving I put VIN # to see recall it's says no recalls but very dangerous to drive took it to dealer 2 times they says they can't find nothing wrong very stressful happen 3 times already 2018 keep renagade, please help before anyone get kill this is app unsafe

- Cockeysville, MD, USA

problem #7

Jan 022019

Renegade

  • 1,100 miles
The vehicle was stationary. I was listening to music while on my break when I got a warning that the air bags needed to be serviced. Then it cycled through all the components telling me everything needed to be serviced. The radio shut off. The coolant went to high then back down to low. The fuel said it needed to be shut off. The windows would not work. The key fob would not work. I could not get the car to start or shut the lights off. I could not get the car out of gear. It was sitting in a parking lot. Then everything went dark except the parking lights. This car is only three months old. And has 1100 miles on it. I had a previous problem with it losing power while I was driving.

- Vancouver, WA, USA

problem #6

Dec 092018

Renegade

  • 4,200 miles
I purchased my 2018 Jeep Renegade May 29, 2018 at the Dodge, thompson, Chrysler dealership in baltimore, md 21224. On December 9,2018 in the early morning my vehicle caught fire. Luckily me and my two young sons were not in the vehicle when the fire ignited. The fire ended up smoldering from lack of oxygen because my windows and doors were shut an locked. I contacted the Chrysler manufacture and an investigation is being done. The fireman that came said it looks like an electrical fire due to faulty wiring.

- Baltimore, MD, USA

problem #5

Nov 092018

Renegade 4-cyl

  • 13,000 miles
2018 Jeep Renegade that is only 8 months old was parked along a street in blacksburg, va at night. The car had been parked for at least 1 hour, maybe a bit longer. It caught fire on 11/9/18 while our son was inside his friend's apartment. Someone noticed it and alerted him. The smoke from the fire was black and had the smell of an electrical fire. Car was towed to a dealer in christiansburg, va where it is now. The dealer is saying the fire probably started from leaves in the undercarriage in the are where the manifold meets the exhaust then traveled to the underhood area. They are refusing a warranty or safety repair.

- Westfield, NJ, USA

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