10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,001 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The rear tail light, backup light, and blinker have simultaneously quit working. After inspecting further, the connection from the electrical wiring has burned the ground connection on the rear lamp housing. The ground wire also looks to be burned.
- Flat Rock, MI, USA
Before the first oil change was due on my vehicle, the engine stalled. I took it to the nearest mechanic shop where I learned that all of the oil had been burned. I later learned that these models are notorious for this issue. My engine has stalled on me more times than I can count. Chrysler refuses to acknowledge the oil consumption problem after their 1500-1700 miles driven "tests". I have requested several times that they check oil levels between 2000-4000 miles driven as that is where the problem lies. They have ignored all requests. After sending emails to CEO's of mother companies and daughter companies, they are finally going to replace the long block on my engine. I have been fighting these issues for many years to no avail. They refuse to provide a loaner vehicle while this is being done. My car has stopped on me while driving. This is going to result is deaths if someone doesn't hold them accountable for a problem they are well aware of! This is not the only issue my vehicle has. There are several electrical issues as well.
- Lexington, SC, USA
Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.
- Conroe, TX, USA
The contact owns a 2018 Jeep Renegade. The contact stated that the screen on the instrument cluster was delaminating. The contact also stated the Bluetooth and USB ports were non-functional. The contact stated that the heater would engage independently and was unable to be turned off. The contact stated that the radio made an abnormal sound and the instrument cluster would make calls independently. The contact stated no warning light was illuminated. The contact stated she had to turn off and restart the vehicle for the instrument cluster to work properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
- Jasper, GA, USA
The touch screen in my vehicle is delaminating from the top down. The delamination has been reported as a common manufacturer malfunction in this type of vehicle, and has been reported to become unresponsive or have "dead areas" in the screen that do not respond to touch. From my understanding and research, the screen will only continue to worsen from this delamination. I took my vehicle to my local Jeep dealership for inspection, and the cost to replace this defective screen is nearly $2000. I then called FCA Customer Care and they will not repair or replace it for me since I am not the original owner of the vehicle. Defects like this should be recalled due to the fact that it is widely reported in many Jeep vehicles.
- Zanesville, OH, USA
The vehicle just stop and the computer panel indicated it was in shifting mode and wouldn't move.
- Cincinnati, OH, USA
Display screen is corrupted with vertical lines preventing use of the back up camera, navigation or climate controls. Dealer denies knowledge of the many reported occuran es of this issue but will investigate.
- Haymarket, VA, USA
Vehicle stops ramdonly. It has happened more than 3 times. I have not received a Manufacturer recall repair for the two reported isuues. Or a written confirmation that says that my VIN # is not affected. Thanks
- Labelle, FL, USA
My truck is using 2-3 quarts of oil a month and I have made over 7 trips to the dealer and still no resolve Jeep sold me a complete lemon and I'm not going to stop until I reach someone to get this matter taken care of.
- Kosciusko , MS, USA
While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.
- Cave City, AR, USA
The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver-€™s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.
- Houston, TX, USA
The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own -€¦ Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn-€™t issued any recall for this safety issue on this model-€¦ I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls
- Newport , NC, USA
The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
- Decatur, GA, USA
Radio screen turns on off freezing doesn't connect and switched into kilometers (still waiting for replacement) codes.popping up nothing was fixed by dealership just cleared codes. Engine when driving seems like it has hard time picking up and.shifting into next gear making a jerking motion happening at random times dealership updated PCM and tcm still does it. Blows threw oil fast dealership says its normal for a 2018 Jeep Renegade makes a ticking sound seems like fan comes on alot more. Would randomly smell burning of plastic addressed with dealership (no fix)
- Downersgrove, IL, USA
The uconnect/sirius xm system turns off while driving. It's dangerous if I am using navigation. Xm says a favorite is on but nothing is brought on screen. The unit completely freezes. It has stayed on even when car is off and locked. Back up sensor is not audible. It is at dealership. I purchased new and had this issue from the beginning. Dealer is unable to replicate.
- Jacksonville, FL, USA
The radio and the gps freezes up. Will not cut off even when you cut the car off and open the doors. Will not cut off at all. Reported it and the kept the car at the shop for a month and a half and said they couldn't find anything wrong with it and it never done it when the tested it. The back door would unlock and pop open by itself while going down the road.
- Empire, AL, USA
Touch screen and every thing on dash stopped working.
- Downsville, LA, USA
Internal driver side door handle spontaneously stopped working after I arrived home from work. Vehicle was parked in my parking spot, engine just turned off. Looked up past recalls, and 2015 model had similar issue with recall initiated.
- Phoenix, AZ, USA
The contact owns a 2018 Jeep Renegade. The contact stated while reversing from a parking spot, the vehicle started to stall. The contact stated that a message stating shift to park was displayed on the instrument panel. The contact shifted to park and turned off the ignition. The contact stated that after re-starting the vehicle, she drove to her destination. The vehicle was taken to desert 215 superstore (8030 rafael rivera way, las vegas, nv 89113; (888) 215-7111) however, the mechanic was unable to duplicate the failure. The contact stated that the failure recurred severn times. The vehicle was taken back to the same dealer however, the mechanic did not experience the failure while test driving the vehicle. The contact stated that the vehicle was picked however, after activating the air conditioner the contact smelled fumes inside the cabin of the vehicle. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 24,000.
- Las Vegas, NV, USA
- Pittsburgh, PA, USA