10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 6,422 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Every few weeks the system switches to metric and then have to reset back to american standard. It also changes the heater and air conditioning settings to come on at maxed out temp and the highest setting on the blower. Already had it in to the dealer once and there fixed worked for a week or two then right back to the problems. This happens when you first start the vehicle.
- Palmyra, IN, USA
I bought my Jeep in 2018, 3 months after having it, I had to replace the front passenger bulb and it worked fine. Now, a year later same problem and I took it to the dealership and they told me the bulb was fine and moved some wires and it was fine. Now it is still not working
- Douglass, KS, USA
The contact owns a 2018 Jeep Renegade. The contact stated that the forward collision warning sensor was defective and the adaptive cruise control did not operate when the sensor warning indicator illuminated. The contact took the vehicle to sheboygan Chrysler center (2701 Washington ave, sheboygan, wi 53081, (920) 459-6020) where the contact was informed that they would need a special tool to align the radar camera and repair the vehicle. The contact was referred to the manufacturer for assistance. The manufacturer provided case number: 59686676 and referred the contact to schmit bros Chrysler Dodge Jeep Ram (905 E green bay ave, saukville, wi 53080, (262) 284-3100). The dealer also did not have the proper tool. The contact's son took the vehicle to wolfchase Chrysler Dodge Jeep Ram (8170 us-64, bartlett, tn 38133, (901) 373-3030) where he was misinformed by the manufacturer again about the dealer having the tool for the alignment. The manufacturer provided case number: 4749461. The vehicle had not been repaired. The failure mileage was 5,200.
- Sheboygan, WI, USA
Windshield wiper fluid leaking and is now leaking throughout the car.. it is leaking around the electrical wires in the front drivers side of the car under the carpet. Audio light on in car and also a lot of electrical problems on drivers side door
- Mt Pleasant, PA, USA
Since 21000 miles (first instence) we have had issues with the car shutting off, and losing all power to the gas and break, almost causing a wreck. I was turning left and the engine sputrered, then as the wheel straightened up it completely lousy all gas, and break function as if it was not idling. About every 3-4 weeks after it would stall, but not lose complete control. We started to notice it was using excessive amounts of oil, after acknowledging first couple issues. We are currently having it looked at, as the electrical components would not allow us to start the engine at all, we are currently at 30,000 miles. Car is 1.5 years old, problems arose 5 months ago.
- Cleveland, TN, USA
While accelerating the vehicle staled. I was scary I bought my Jeep and it only has 8000 miles on it. I put the car in park then drive it did not move. I pushed off the road. Turned the engine off then restarted it, and it drove fine. I am still nervous driving my Renegade, it may happen again.
- Marana, AZ, USA
At 19700 miles I was driving home (50 miles) in the middle of a busy road my engine stalled and then completely stopped in the middle of the road. Causing the vehicle behind me to slam on their brakes to avoid from hitting me. I was not far from home and was able to get it to start up after putting it in park. I went less then 3 miles and the engine stalled again in the middle of a busy highway. Right before it stalled the drive light flashed a few times before cutting off. I put it in park put my hazard lights on and was able to get it started again and safely parked it. Took it to the dealer who had wonderful service department but I was a little upset when told it was probably a fluke. That there was nothing they could do after they could not get the vehicle to duplicate what it had previously done. I know this is probably standard but I'm sincerely concerned for my safety and what I can do if this happens again without the dealer being able to duplicate it.
- Mcdonough, GA, USA
I have had car about two months and it keeps stalling on me and I got almost into an accident because it stalled on a busy street and traffic was coming. Jim click Chrysler into sun Arizona they say it's the fuel pump but other things are going on with the car to like the radio and it keeps turning off and the screen for the back up camera turns off on its own so I think there's more going on that car and I'm disappointed in Jeep for making a car that could cause an accident I have to think of the safety of my kids
- Tucson, AZ, USA
The contact owns a 2018 Jeep Renegade. While driving 65 mph, the vehicle stalled and jerked unexpectedly without warning. The contact stated that the failure continued to occur sporadically while driving. The contact's daughter discovered that the vehicle was included in NHTSA campaign numbers: 18V524000 (electrical system) and 18V731000 (fuel system). The contact also received recall notices for these recalls. The vehicle was driven to stallings Chrysler Dodge Jeep (101 commerce park dr, thomasville, ga 31757, 229-228-9100) for the recall repairs. The failure continued after the repair. The vehicle was not repaired. The failure mileage and VIN were unknown.
- Camilla, GA, USA
So I've had my 2018 Jeep Renegade for about approximately 9 months and about 2 months ago my radio started turning off and on by itself and this happens when driving and sometimes right when I turn the car on. And at the same time the windshield wipers sprayer that clean the windows stoped working and the bottle of windshield wiper fluid is filled and there's no rust or erosion on the hole where it sprays from.
- Los Angeles, CA, USA
Ecelarating to proceed onto a busy street and car stalled almost causing an accident. The engine light came on. I put it in park and stepped on the break. It took two tries to restart. Consumer stated took it to the dealership. They said it was very low on oil. There was no charge. They topped off the oil. I don't know why there was no indicator light that showed low oil. The engine light came on when it stalled. It went off when I started the car back up. It did not come on again.
- Springfield, IL, USA
The contact owns a 2018 Jeep Renegade. Upon shifting the vehicle from park into reverse, the vehicle moved forward. The contact also mentioned that the fuel gauge was defective. When the fuel tank was filled, the gauge still displayed that the tank was empty. The contact took the vehicle to lawley Toyota (2750 us-180, silver city, nm 88061, (575) 538-3777) where the contact was informed that the failure could occur when the computer reprogrammed itself. The failure recurred. The contact was informed that there was a technical service bulletin placed on the vehicle regarding the transmission. The manufacturer was notified and stated that someone from the Chrysler care management team would contact her. The vehicle was not repaired. The failure mileage was 64.
- Silver City, NM, USA
Purchased vehicle in March, went to have first oil change done and there was a problem with the oil consumption. The dealership had me come in every 1000 miles and after the 3rd time the dealership said the problem wasn't getting better and they would need to replace my engine. So at 3000 miles I had to get my engine replacement. The day I picked my vehicle up from the service shop while driving doing 40 mph the car seized up on me and I had to make my way to safety and restart the vehicle. I informed my case manager and was told if it happened again take it into the shop. Month later on my way home with the kids in the Jeep doing 50 mph the vehicle seized up again and I had to pull off to safety and restart the vehicle. I took the Jeep in to the dealership that same day. 4 days later the dealership said they fixed it and I could come pick it. On Sunday, July 21st I was heading out of town on the highway doing 70 mph and the vehicle seized up on me. Went from 70 mph to 44 mph which almost caused an accident. There was 7 lanes of traffic and construction going on which made it hard to get off to the side. After that it took me 15 minutes to get back on the hwy and work my way across 7 lines of traffic. Once I made it to the right lane I heard a thump and my vehicle would not excel faster than 30 mph. I finally made it off the hwy and while sitting at the light the vehicle seized up again and I had to restart it 3 times to make it through the light.
- Greer, SC, USA
Bought my Jeep brand new in June 2018. Within the first month, the usb port that connects to car play would connect then disconnect when it rained. Took car to dealership and they said they couldn't identify the issue unless I brought it is when the problem happened and showed them. Which I couldn't because they were always closed when the problem occurred. Within that same month, when I pressed on the brakes it sounded like there was air in the brake line. Every so often, the satellite radio will cut out and say "acquiring signal". car has also stalled out on me 3 times while driving. Twice beforehand, when I made a sharp right turn, the oil light would pop on for literally 2 seconds and go off. Car would stall out and when I checked the dip stick, it showed I had barely any oil. Manual says every 6000 miles. Oil runs out before the 6000 mile mark.if I knew I'd be paying out so much in oil, I wouldn't have paid so much for this stupid truck. Its a complete rip off. One of the times it stalled out, I was making a left hand turn with my children in the car. It stalled out just as I was turning and a car was coming in the opposite direction and almost hit me. There has been nothing but issue after issue with the vehicle to which the dealership would tell me theres nothing wrong with the vehicle when I took it there. Or that they cant fix it uuntil I can reenact the problem for them
- Brooklyn, MD, USA
Takata recall my car will not accelerate at times and I almost got hit today I was pressing the gas at a light turning left and my car wouldn't accelerate and my passenger freaked out thinking we were going to get hit, the gas pedal went down and then my car kinda of jumped and finally accelerated but it's delayed very often especially on the highway it takes time to accelerate and I press the gas slowly. Also I have terrible gas mileage and feel like it drains out quickly.
- East Dundee, IL, USA
I was driving down the road and my car started stalling and just cut off each time I time to start it and hit the gas the car keep stalling and I was almost hit from behind my car would not move, I sat for 10 mins then I was able to move it out of traffic. Finally I got it started back up drove it maybe 15/20 mins down the road it did the same thing in the middle of traffic causing me to almost be hit from behind. I did the same steps as I did before so I was able to get to a parking lot and I had to have it towed to hendrick in concord they were out of cars he suggested that I could come get my car because they couldn't find anything wrong, I told him why would I drive a car that keeps cutting off that's a danger to me and other people on the road. Next day I had my car towed again to keffer in charlotte because the guy told me they would put me in a car and I explained to him that I can no rent from enterprise I spent $27 on lyft to get there and they didn't have cars I sat there for about 5 hrs and still ended up going home with no vehicle I had to miss a day of work and then I am going to miss another day because they have my vehicle and did not put me in a vehicle and did not want to own up to the fact that there employee gave me false information it seemed like everyone I spoke to blew me off and didn't care. I purchased the vehicle from them for about $24,000. I feed hearing something in my air for months and kept taking the car back and they kept saying they fixed it and I kept hearing and I also notified them about my car not picking up speed and because they couldn't find any codes they couldn't figure it out. I had have almost gotten hit from behind 3 times because my call was not picking up speed when I would switch lanes I could be going 70 on 485 and my car felt like it was going 20 and dealership refused to press the issue. The engine is the problem.
- Concord, NC, USA
Every so miles the electronic braking system comes on while driving and tells me to service brakes now. This started when the car only had 100 miles on it and continues to at 4500 miles. Talked to dealer ship and they will do nothing about it.
- San Jose, CA, USA
Radio / entertainment center does not power on with automobile - intermittently. After 2-3 minutes of driving the unit powers on. While it is off, all physical controls in the center console (volume, temperature adjustment, etc.) are non-responsive.
- Knoxville, TN, USA
I purchased a 2018 Renegade about 3 weeks ago. Within a week of that problo began with remote starter that had been added prior to purchase that would unlock all the doors whenever vehicle was started using remote starter. I was extremely frustrated as that vehicle had issues from day one and dealer couldn't fix them. No offer from dealership to allow me to return it. So out of frustration I traded it in for a much higher cost vehicle in hopes the issues would be gone with a brand new vehicle of a higher price and package. Not so! from the first day about 2 weeks ago I started experiencing serious problems. Everytime I use the remote starter the vehicle shuts off whether I touch the door handle, unlock vehicle with remote, open door or enter vehicle if the first three methods didn't shut it down. In addition the uconnect 4 w/7" display started locking a week ago and would not let me turn it off, change temperature inside vehicle, even locked out the manual controls of heater/ac temps, fan could not be changed, radio stopped playing. No matter what I tried nothing worked. I had to pull over and shut vehicle off and restart. Within a mile down the road it locked up again and this time same problems with non repsonsive controls as well as the video display began flickering in lower left hand of screen. I waited till I got to my destination and shut vehicle off. When I came out to leave it was somewhat working again. Prior to this issue with uconnect the vehicle had been to dealership twice. First time they claimed they could not replicate 2nd time I was told the remote starter was a known issue since 4/2018 with no known remedy and the radio uconnect system was defective and a new radio was ordered but was backordered with no known date of availability. So I have a very expensive vehicle with just over 1,000 miles with serious and potentially dangerous issues with it.
- Edwardsburg, MI, USA
- Drums, PA, USA