10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
8,551 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #8

Dec 102018

Renegade

  • 150 miles
When I'm at a red light the Jeep jerks like someone hit me from behind.

- Visalia, CA, USA

problem #7

Feb 062019

Renegade

  • 8,300 miles
This occurred after an accident, damaging the front bumper and grill of the vehicle. The day after the accident, vehicle stalls once while driving. The following day, vehicle drives as if putting in gas while in park, but is still able to drive along with stopping and going while accelerating. Now, the vehicle cannot accelerate past 15 mph, and still hold the problems previously mentioned.

- Lancaster, TX, USA

problem #6

Jan 012019

Renegade

  • 20,000 miles
My Jeep keep stopping while driving I put VIN # to see recall it's says no recalls but very dangerous to drive took it to dealer 2 times they says they can't find nothing wrong very stressful happen 3 times already 2018 keep renagade, please help before anyone get kill this is app unsafe

- Cockeysville, MD, USA

problem #5

Oct 012018

Renegade

  • 100 miles
Purchased vehicle new from dealer stock in patchogue, NY, with trailhawk trim. Had it a little over a month, and have less than 1000 miles on it. Within the 1st week the windshield cracked and dealer refused to replace it even though it had a wave in it at eye level. Have seen other complaints about this online. At same time, we noticed a problem with climate control and dealer couldn't get us in to look at it for about a month. What happens is after the car is shut off and temp is left at say 72 in all zones, often when you restart the vehicle later or the next day it is no longer set to 72 and may be blasting superhot air at 90 or jump to low ac or anything in between. Its a completely random temperature having nothing to do with outside air temp. Also, doesn't happen with every restart. This car has the auto climate control feature too, but the issue happens whether we leave it on auto or manual. We also checked to make sure no one was knocking into the control with legs or handbags etc. Dealer service manager says this is "just how Jeep manufactured it", and "the Jeep engineers deliberately want the temperature to be random because its not a priority". this is my third Chrysler/Dodge/Jeep vehicle, and the problem has not happened in either of the other two, so that it sounds to me like just a dealer being lazy and not wanting to fix the problem. I also called Jeep customer care and got little help so far. However, it is clear to me no engineer would ever design a car to be so deliberately inconvenient and potentially dangerous where you have to spend the first few moments in your car fiddling with digital temperature controls. Ever car I have ever driven stores your last temperature and resumes that temperature when you return. Did I mention we are extremely dissatisfied with this vehicle as a result and have already told many friends to avoid Jeep. Terrible.

- Sayville, NY, USA

problem #4

Oct 042018

Renegade

  • 2,400 miles
Vehicle stalling and dying while trying to drive. I can sit for 10 min and it hesitates so I have to put it in park and stop (sometime while in the middle of the road) it seems if I leave it running for about 20 min it will do this then the whole front end shakes and it automatically shuts its self off. And in order to drive it I have to leave it turned off for about 30 min then it will run ok... I've taken it to my local dealership twice they can seem to replicate it (if they even really tried to) I just purchased this less than two months ago had only 6 miles on it. Its a 2018 Jeep Renegade limited 2X4.

- Tunnel Hill, GA, USA

problem #3

Sep 142018

Renegade

  • 4,000 miles
The 2018 Jeep Renegade stalled as I was turning in my driveway. Checked the oil and there was no oil on the dipstick. No lights came on. It had only 4000 miles on it. Not even time for its first oil change. Never had a new vehicle that had used oil. This is not safe. It could have stalled on me on the highway.

- Union City, PA, USA

problem #2

Apr 082018

Renegade

  • miles
Car purchased April 3, 2018, initial problems began on a few days later, reported via telephone. Texted sales person on 4/8/18, odometer started flashing and entertainment screen went black. No response. Texted again on 4/26/18, iphone unsyncs during the conversation and sounds as though the caller is underwater. Screen goes black when it rains. Took the car in and they reset the system. 4/30/18 parking brake is a system set through the entertainment system. Unchecked, even though it was set on auto engaged. It unchecked in the setting automatically and began rolling into traffic in the parking lot. Took the car back to the dealer. May 1, 2018 -- reported screen on the entertainment system going black again. Ongoing issues as I was out of town. Kept the service department abreast of the situation. Report on 5/21/18 the startup sequence on the entertainment system going haywire. Odometer flashing and language changes on this system. In addition, miles changes to kilometers and Fahrenheit changes to celsius. The backup camera goes out. May 22, 2018 -- pull up in my driveway and my car is attached to bluettoh setting on my iphone. I receive an alert of a parking location update. Even though my car is parked in my driveway, I receive an alert that the car is parked 8.3 miles away, at the location that I just left. May 31, 2018 -- music is playing through the entertainment system and screen is black. Calls still disengaging are sounding as though people are underwater. BCM module has been ordered several times already. None have worked. Been in contact with the service department almost daily. In rental since around July 2, 2018, until present. The part on back order. Chrysler star report missing from the system, and they refuse payment or downpayment assistance to switch me out of a vehicle I no longer feel safe in.

- Washington, GA, USA

problem #1

Jun 112018

Renegade

  • 25 miles
The sky view roof 1 of 2 panels flew off while on the highway.

- Hazelwood, MO, USA