10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,091 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Owned since new, the vehicle has 19000 miles on it and the factory head unit is mostly delaminated. Will randomly go into and change vehicle settings or otherwise self modify stations/input while driving. This can be very dangerous depending on what it does without human input. This is a very common problem, unsure why there is not a recall for this.
- Salt Lake City, UT, USA
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
- Ballston Spa, NY, USA
Original U Connect system screen delamination! This is a big problem for many users on jeep models 2018! Because of this the system makes random calls from my contacts well I-??m driving! I am driving 30 miles a day on the highway and this is becoming a safety issue! Like me many people are waiting for a recall but nothing is coming since 2018!!! Very dangerous when I am driving with my GPS on and the radio calls people randomly and I have to hangs up on people every 5 seconds and then my contacts call me back and have to explain my situation! This is unacceptable! Please help us ??
- Addison, IL, USA
The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.
- Phoenix, AZ, USA
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
- Avondale, AZ, USA
I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.
- Omaha, NE, USA
Radio display screen stopped working. Black screen. Back-up camera rendered unusable. Upon further research, this appears to be a common and expensive issue for Jeep Renegades that should be looked into by Jeep.
- Naugatuck, CT, USA
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
- Odessa, TX, USA
The screen in the car has completely blacked out on me. Once in a blue moon it might come on but within 5 minutes it has lines running down the screen and eventually goes black. This leaves me without navigation leaving me to have to resort looking at my phone which is a much smaller screen. But the biggest thing is this leaves me without my backup camera. I have looked throughly online with so many other renegade owners having the same issue with no other resolution from dealerships other then complete replacement of the unit. Again I've seen 100s of forums or reddit post about this exact issue with 100s more people chiming in saying they have this exact issue.
- Ironton, OH, USA
Screen began to slowly go black. It started with 1/4 of it black and is now at 3/4 black. Touch still works, but I am blindly touching without being able to see what I-??m selecting. This affects the back up camera as well. Soon it will be completely blacked out and I will not have access to system options, back up camera, and other settings I can only access through the screen! This is a safety issue and secondly a major inconvenience. Dealership replacements are quoted to be $1,700+!!!
- Fort Worth, TX, USA
in less than 50,000 miles my screen/radio unit that controls many features of the vehicle including heat/ac, rear camera view and radio/navigation tools, has stopped working completely. I'm seeing so many people having the same exact issue. Jeep would not help me with this issue without me paying a huge service fee to even confirm that it is broken.
- Des Plaines, IL, USA
UNKNOWN Running lights and blinkers. Continually replace bulbs and either burn out black or just stop working. Possible wiring /electrical issues" Dashboard computer works at random. Ongoing for about a year. Last 3 months the dashboard lightning bolt light flashes along with the service engine light. it will lose power to move forward while in motion and at times loses steering power as well. Speed doesn't seem to matter. Can be going 65 mph or 25 mph and happens at random. Usually flashing bolt light disappears after vehicle is turned off and restarted but service engine light remains on for a few days but then disappears after that. Vehicle has been brought in to be repaired and diagnosed several times at different locations but since the warning lights on the dash disappear, the scan device doesn't detect an issue. Ongoing malfunction is potentially dangerous and very frightening despite how fast the vehicle is moving. Not sure how to move forward with resolution when nobody seems to find what is wrong with it" Money continually spent on trying to diagnose without resolution is frustrating and not knowing details puts others at risk as well. No active RECALLS and have not found or any prior RECALLS that would explain. Light issues are inconvenient but mentioned in the chance they are a component of the source of bigger issues that may include electrical, powertrain, etc.... *Dashboard warning lights along with loss of driving power has happened on multiple different occasions. in ADDITIONAL DETAILS BELOW I will record most current episode.
- Shorewood, MN, USA
Screen went completely black. Does not work. Backup camera now useless. Cannot use any of the function on the screen because it is all black.
- Corpus Christi, TX, USA
The radio head unit (display monitor) has failed. I can not use backup camera, safety and security alerts. This problem is common across all Jeep renegades. No recall has been provided. These units cost $2,000 to replace at the dealer.
- Bethesda, MD, USA
Engine stalled (lost power) while driving on the interstate during rush hour traffic. I had to pull into emergency lane. This happened 3 times within an hour or so. We almost wrecked the car. Very scary and dangerous situation. I checked and there are no recalls with my VIN number. I-??m not sure what to do now
- Kingsport, TN, USA
back up screen
- Gig Harbor, WA, USA
Following updates To the computer system the radio touch screen develops lines and then blanks out. Can no longer use the vehicle backup camera, control the heat system and other vital systems on the vehicle as the display is unusable. Desler in Colorado Springs says this happens often, Jeep is aware of it but offers no guidance other than replacing the radio at the owners expense..appears in all model year
- Ramah , CO, USA
May u connect. It don-??t always connect to my phone. A now the screen it gets lines a then the screen starts to go blank then it will be gin to roll a display the compass seems to only do this while it-??s hot. Outside. Then the screen is hot to touch
- Poinciana, FL, USA
When it is raining, the vehicle shuts down and service warning lights come on. The Service Engine, Service Transmission, Service Hill Assist, Service Parking Break lights come on. The vehicle will start, but won't go into drive and no fuel flows into the engine to give enough power to move. After about 30 minutes, the vehicle might run, but it will shift very hard and the Transmission won't fully engage. After 45 minutes, all the warning lights go off, except for the check engine light, and the car is driveable. This ONLY happens in the rain or after a car wash.
- Poughkeepsie, NY, USA
- Pittsfield, MA, USA