8.4

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,869 miles

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problem #20

Jan 102025

Wagoneer

  • miles
Vehicle purchased on September 7, 2022, with 16,182 miles. It was sold to me with an open recall. Late December 2023, I complained about car not starting on a frequent basis. Roadside assistance was called to jumpstart battery. Every time the vehicle was jumpstarted the check engine light remained on for days to up to two weeks. January 5, 2023, vehicle went to repair shop, techs claimed nothing was wrong, vehicle returned to repair shop 5x within a 4-to-5-month period for the repair shop to decide it needed a new auxiliary battery. Unfortunately, the fix was temporary as it began to fail again and now leaving me on the road stuck. I drive, I stop at a stop sign or red light, or intersection as I move to turn, car shut off. Almost causing several accidents. I was on the highway when my GPS started glitching and shut off, turn back on and some of my safety icons would stop functioning. I strongly believe this car has major electrical issues that the repair shop cannot seem to find what is actually causing the battery to fail or die. When a repair is done the main issue is never totally corrected and other issues arise. November 9, 2024, vehicle went to repair shop, again they can't seem to find what's wrong. November 18, 2024, it was towed again for same issue, it is now January 12, 2025, and my vehicle is still in the shop. About a week ago they told me that "they think was causing the battery to fail is the sideboard that seems to not work properly" and they cannot guaranty me that that's it. I asked the repair shop for the Multi Vin Summary Report, and I am at total disbelief at the amounts of visits this vehicle has been in the repair shop before I purchased this vehicle. Since I purchased this vehicle, it has 12 confirmed repair visits, with 3-4 recalls and not to mention the visits that's nothing wrong was found. Prior owner had 6 repairs and 2 recalls. Totally unsafe on the road!

- Granby , MA, USA

problem #19

Nov 052024

Wagoneer

  • miles
While driving the battery light ignited, the cars battery quickly started to decline was able to pull over when car entirely shut down after all dash lights cycled through. Replaced two BPM components and new batteries and still can not diagnose or find the problem

- Andrews, TX, USA

problem #18

Nov 112024

Wagoneer

  • 33,000 miles
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

- Carencro, LA, USA

problem #17

Oct 292024

Wagoneer

  • miles
This is the second time this issue has happened. 1st time it happened about 1 year ago and jeep replaced some parts in relation to the ECM and etorque system. The issue happened today once again. Our jeep wagoner will just stall out our sputter in a manor to almost stall. Today it happened in the middle of an intersection while the wife was driving our 2 children home. Will have to take it in again, although it is now out of warranty by 4,000 miles. I am curious to hear what they have to say. Components have been replaced in the past regarding this issue by local Jeep dealer. The battery light came on and the check engine light came on. After a stop and restart only the check engine light is lit.

- Sarasota, FL, USA

problem #16

Oct 072024

Wagoneer

  • miles
Incident: Was pulling up to a gated entrance waiting on Gate to open, then as I pressed the gas to go, the engine shut off and lights appeared on dash in yellow- the Auto Shut off with an Exclamation point, Check engine light, traction control light, and the throttle control light was in red. The car was then cranked back up and pulled into parking space but did not move as it should it was slow. Turned car off again and this time it was very slow to crank. Once it was cranked, the car had a noticeable shake to the vehicle. Prior to incident, no issues or lights were on the dash. Car was tested by local mechanic and had the following codes appear on diagnostic test: P1414 Cylinder 4 Reactivation Control Performance, P032F Combustion Engine Producing Insufficient Torque; P2172 High Airflow/Vacuum Leak Detected This happened one previous time pulling away from a stop light several months ago (again at a slow speed-car shut off and auto shut off light appeared). Did not report or document as I was able to get car cranked back up immediately and continue driving with no issues at that time.

- Pontotoc, MS, USA

problem #15

Aug 012024

Wagoneer

  • miles
I was driving and the vehicle shut down and shifted into idle mode while in driving mode. Smelled something burning. Turned car off and back on quickly (as was on the road) and the smell was gone but the check engine light was on. I took to dealership next morning and it has been three weeks now that it has been at the shop. They are saying it-??s an issue with the hybrid part of the battery/engine that has gone bad.

- Orlando , FL, USA

problem #14

Aug 212024

Wagoneer

  • miles
Driving on freeway and needed to come to urgent stop. The vehicle did come to a stop and no collision occurred. However, after stopping, the vehicle then would not move. The car was on and was unable to be turned off. Multiple error messages appeared and the gears were flashing. At risk due to being at a full stop on the freeway with traffic still moving at posted speeds, and unable to move vehicle. Police and courtesy vehicle arrived a short time later to prevent a rear end collision and stayed until a tow truck arrived and could tow vehicle to local dealership. Vehicle is at the dealership and has not yet been inspected to understand the issue. There were no previous lamps, messages, or other symptoms prior to the problem to indicate there may be an issue with the vehicle. A year ago, the vehicle had another issue where it engaged the parking brake on it's own. Was not in danger during this incident.

- Ann Arbor, MI, USA

problem #13

May 042024

Wagoneer

  • miles
Hi - I was driving on the highway and battery light turned on and then power steering failure light & brake failure light turns on and I pulled over going 60 mph across 3 lanes of traffic and then as soon as I got to side of road the car turned off and auto shifted into park. I don-??t even know how I avoided what could-??ve been a deadly accident. I was so lucky it didn-??t shut off with people behind me going 70 mph. I wasn-??t even braking to get to the side of the road, it just shut off completely. It wouldn-??t turn on and couldn-??t even use emergency flashers. I sat on the side of the road for 2 hrs for a flat bed tow truck who had to charge the vehicle to get it on. The dealership said they couldn-??t find any codes for what went wrong. After spending so much money on this vehicle, I feel 100% unsafe for myself, my passengers, and others on the road. I really don-??t think this is right - what will it take for someone to recall these vehicles and make sure they are safe" In all my years, I have never experienced a scarier moment. How will I know this will not happen again and potentially harm or cause death to myself or other passengers on the road? Imagine a semi truck right behind you and the car just coming to a complete stop" Dealership has no idea what caused it because they said no codes occurred.

- Rochester, NY, USA

problem #12

Mar 232024

Wagoneer

  • miles
on March 23, 2024, the 2022 Jeep Wagoneer Series 3 turned off while at a stop light. We were at a red light and completely stopped and the engine turned off on us. We had the vehicle in for a routine oil change, and afterwards the vehicle battery died 3 times before the dealership replaced the battery. We are unsure if the dead battery is related to the engine turning off on the March 23 incident. I am unsure if there were any warning. We are also getting a error message that says "Uconnect Box requires service. Please visit an authorized dealer." The dealership tries to tell us that the software is up to date. We have issues with our CarPlay always connecting to the vehicle when it should every single time.

- Rochester, MN, USA

problem #11

Jul 022024

Wagoneer

  • miles
Stop start feature does not work. Occasionally engine will shut off and not start. Vehicle can roll during this time. In order to restart transmission needs to be put into park, vehicle turned off, and then back

- Pullman, MI, USA

problem #10

Jun 132024

Wagoneer

  • miles
While driving on [XXX] towards Vail, Co-?"the Jeep Wagoneer suddenly stopped accelerating while going up the side of the mountain. Lights on the dashboard were lit up, including the braking light. I was in the right hand lane, so luckily there was a shoulder on the side of the road, albeit very shallow, that I got into and immediately called roadside assistance from the vehicle. Prior to this moment, I had been driving for a little over an hour with no issue or warning. The safety concern is high, especially since I was on [XXX] accelerating up a mountain with lots of traffic behind me. If I was in the left lane or if a semi truck was right behind me, I could have been hit/hurt/killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Denver, CO, USA

problem #9

Apr 252024

Wagoneer

  • 44,380 miles
The contact owned a 2022 Jeep Wagoneer. The contact stated that while his wife was driving 3-4 MPH and coming to a stop, the ABS, check engine, TPMS, and power train warning lights and other unknown warning lights illuminated, before the vehicle shut off. The contact's wife was unable to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where the failure could not be duplicated. The dealer received remote assistance from Chrysler's engineers; however, the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The vehicle was traded for another vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was 44,380.

- Norman, OK, USA

problem #8

Feb 062024

Wagoneer

  • miles
I was driving on the freeway at 70 mph when the dashboard went blank. The engine completely shut off so I steered to the side of the freeway and was able to stop the car. It won-??t start, won-??t lock, won-??t do anything now. Had to get towed to the dealership.

- Washington, MI, USA

problem #7

Dec 262023

Wagoneer

  • miles
I took my daughter to the Dr in corpus which is an hour away. When returning home we were on our way to pick up our prescriptions when my car completely died on us 4 times. Check engine was on. I took it yo our dealership to get it he led out driving on the backroads. They had it for a few weeks, cleared the check engine light but could not indicate the issue. Why clear the light if something was wrong" They shipped it to another dealership which they couldn-??t indicate the issue either. My point is if I-??m driving on the highway or on a crowded road what-??s going yo happen? I have no signal or hazard lights then this happens. Why would I want this car back. Plus we have seat belt recall??" Like okay you want me to jeopardize myself and my family. Just buy the vehicle back. I had issues on my gas and break popping for months was in the shop 5/6 times same issue. Sounds like a lemon law should take place

- Beeville , TX, USA

problem #6

Aug 072023

Wagoneer

  • miles
First, I lost my radio, then my GPS, then my air conditioner, then I lost everything - no power steering, no engine. This was in heavy, high speed traffic on the interstate. I did manage to get the vehicle off the road. Towed to a dealership, 6 hours from my home. This happened on August 7, 2023. On my return home, on August 16, 5 hours into my trip, the Active Lane Management quit. The switch, and light say it is on (or off), but it is not working. During the 9 days without the vehicle, I was in continuing contact with Corporate Customer Service. Their decision is that I have no case for this being a continuing safety issue. THE VEHICLE IS NOT SAFE. WHAT IS GOING TO QUIT NEXT" WILL I BE ABLE TO CONTROL THE VEHICLE NEXT TIME"

- Bernice, LA, USA

problem #5

Jun 272023

Wagoneer

  • miles
Engine shut down while on the interstate at 70 mph.

- Naples, FL, USA

problem #4

Apr 052023

Wagoneer

  • miles
On four (4) separate occasions between December 2022 and April 2023 this vehicle lost all power and the engine shut off while the vehicle was in motion and being driven. The vehicle was being operated under normal conditions. Three occasions were while traveling on the Interstate, and the other time was on a city street. During these incidents, all electronic displays would shut off, the engine would turn off, and power steering stopped working. The vehicle would need to be coasted to a complete stop before the engine could be restarted and driven again. This was a safety risk to occupants in the vehicle as the vehicle could not be controlled, and a risk to other motorists on the road as lights were no longer working and the vehicle could not be steered to avoid a collision. This vehicle has been to a dealer's service center and the cause has not been determined. This safety issue has not been fixed. The manufacturer is aware of these incidents and has not provided a solution, diagnosis, or repair. Two warning lights turned on immediately before the vehicle's power turned off: Electric Power Steering Fault Warning Light and Electronic Throttle Control Warning Light.

- Ada, OH, USA

problem #3

Feb 122023

Wagoneer

  • miles
In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start, " "vehicle not in park, " "shift P to start, " "stop/start restart required, " "shift to P then desired gear, " and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.

- Midland, TX, USA

problem #2

Sep 142022

Wagoneer

  • miles
As I was pulling up to a red light, the vehicle threw itself into park and completely stopped and would not move. I was unable to put gear into drive. Thankfully, I was not going at full speed. After a couple minutes, I was able to put my foot on brake to restart the car. At this point, the engine and battery light were on as well. My fear is what would have happened had the brake auto-engaged at full speed or the highway? There were no issues with this prior to this happening. It has been taken to dealership for repair and has been escalated with a STAR case to get additonal engineer input. Given the dangerous nature of what occured, I wanted to report now even though I'm not sure what the resolution will be to fix it.

- Mckinney, TX, USA

problem #1

Jul 212022

Wagoneer

  • miles
Driving approximately 30 miles/hour (estimated) the car started the process of shutting down and then shut down - while moving. The lights flickered on the dash board but don't recall exactly what the indicators were. We were able to pull over to the side of the road, although not entirely off of the road. It was 11:00 PM. This is a safety issue because my family was in the car while it was moving and shut down while moving. We bought the car approximately 10 days prior to this happening and it had 17 miles on it when we bought it brand new.

- Crownsville, MD, USA