10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

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problem #16

Sep 282024

Wagoneer

  • miles
Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.

- Birmingham, AL, USA

problem #15

Sep 062024

Wagoneer

  • miles
I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car

- Marshfield, MA, USA

problem #14

Sep 122024

Wagoneer

  • miles
There is a major design issue with the front end of this truck. There is a problem with the front end that causes major outside tire wear. I had put about 7000 miles on the truck since I had it. The truck came with brand new tires and I had the steel belt showing and only noticed this when I washed the truck my self. I brought it to the dealership to get it looked at but they said they can-??t find any reason for this. If you look at a lot of on-line forums you can see this is a major problem I-??m not sure if it is the auto adjusting air ride suspension or just an issue with the front drive axel. The tires would have blown out when driving with my family if I didn-??t notice this when I did.

- Sussex, NJ, USA

problem #13

Sep 242022

Wagoneer

  • miles
Severe outside tire wear on front tires and vibration at interstate speeds. Multiple cases on the forums which no one can get resolved. Unacceptable. Results in bald tires in as little as 10000 miles. See picture and links to forums. Stellantis should really recall or TSB this issue, especially on a high end vehicle. We need consumer protection from the government on these lemons. Three posts below, but there are many more threads if you look on the forum. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Columbia, SC, USA

problem #12

Jul 162024

Wagoneer

  • miles
Vehicle has had a noticeable vibration at highway speeds of 75-80 mph through the entire steering and front end, seemingly resulting in dangerous tire wear (to the point of being bald on the outside edges of front tires.) Problem has been evident since new. It has had tires replaced, been aligned by multiple dealers and had tires road force balanced, however nothing has improved. Vehicle does not feel secure at highway speeds, and tire wear dangerously impedes traction.

- Columbia, SC, USA

problem #11

Apr 042024

Wagoneer

  • miles
On April 4, 2024 while driving southbound on I-95 in Connecticut between exit 3 and 2 in Greenwich, all of the dashboard warning indicators lit up, and the brakes failed. I was able to slow to a stop avoiding hitting other vehicles, and moved to the shoulder. I turned the vehicle on and off several times, but couldn-??t get the lights to go off. The car was towed to the dealership. This is not the first incident with this vehicle, prior incidents related to electrical issues with heated seats, faulty electrical equipment in the screens, and a rain leak through the microphone in the roof. The vehicle is unsafe to drive. I have children, and I now fear for their safety in this car.

- White Plains, NY, USA

problem #10

Oct 022023

Wagoneer

  • miles
See attached document for complaint

- Yelm, WA, USA

problem #9

Apr 122023

Wagoneer

  • miles
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.

- Lino Lakes, MN, USA

problem #8

Aug 182023

Wagoneer

  • miles
The 2022 Wagoneer (first model of vehicle) we own has had SEVERAL issues dating back to purchase in 04/2022. The original battery died in 08/2022 when the car had ~3000 miles. The electrical system was to blame in draining the battery dealer said. dashboard lit up and shut on and off. The dealership -??repaired-?? with new battery. Other various issues with seats and electrical malfunctions have taken place both before/after that. But last night, about 20-30 minutes into a drive, the check engine and battery lights came on. A couple mins later, the AC and volume didn-??t work and then the dash lit up with over 10 buttons. At this point, I was attempting to pull over, but I was on a busy road with no where to go. A couple minutes later, the dash starting flashing on and off. At this point, the steering wheel locked up, the brakes no longer worked and the whole car dash and video screen was dark. I was going 65mph at the time with by 12 year old son and 10 year old daughter. I could not move the wheel and had no brakes as we were entering bend in road and semi truck coming at us. I had to make a decision to either run car off road into a field or house or try to jerk wheel. It took all my strength to turn wheel and avoid the semi truck. We escaped a major wreck or death by a matter of inches. Worrisome and scary to say the least. Fortunately after that turn, the road straightened out and I drove until car ran out of speed. Once it stopped (thankfully there were no people or stopped cars or traffic lights when we didn-??t have brakes or steering), the car went into park. Flashers didn-??t work. This is a reoccurring problem on my car and we have friends who also had a 2022 Wagoneer and the exact same thing happened to them and they avoided disaster too. There is obviously a problem and I cannot drive that car ever again and cannot put my kids back in that car. Also, it took 4 hours for a tow truck to arrive as Jeep didn-??t seem to help much. We narrowly escaped death.

- Hudson, OH, USA

problem #7

Apr 182023

Wagoneer

  • miles
While driving, around 30 MPH the steering wheel locked up and all the driver safety items such as traction control, breaking lane assist, power steering simultaneously disengaged on the car. I almost hit another car also turning head on.

- Flagstaff, AZ, USA

problem #6

Feb 102023

Wagoneer

  • miles
On two occasions, the 2022 Jeep Wagoneer Series II completely shut down and locked up while driving at speed. The steering wheel locked, the brakes wouldn't work and the engine and all electrical components went offline. In both cases, the vehicle was uncontrollable as it grinded eventually to a stop. The first occasion put us in a ditch. The second occasion nearly hit a construction worker. Children were onboard both times. After the first incident, we were able to get the vehicle to start again after a couple of hours. With all warning lights on we drive it slowly back to the dealership. They were unable to reproduce the problem and said that it needed a lot of software updates which they performed. Four months later it happened again. This time it could not be started and it was towed to the dealership who also has not been able to get it to come online. Less concerning from a safety standpoint is that it occasionally won't wake up after being parked. Sometimes opening the hood and slamming it shut gets it to wake up.

- Little Rock, AR, USA

problem #5

Jun 112022

Wagoneer

  • miles
At two thousand miles the power steering went dead. Limped it home as I was told it would be difficult to drive but not unmanageable. Once I drove 35 miles home the dealership said bring it in and we can get you a loaner. On driving to the dealership the power steering turned on for half a second. Luckily wasn-??t applying a ton of force to turn the wheel and it just made me swerve half way in the ditch. Had I been going fast we would of been upside down in the ditch or worse.

- Paradise, TX, USA

problem #4

Jul 032022

Wagoneer

  • miles
The power steering quit working and the service lane departure light came on. The 4 wheel drive will sometimes come on for no reason.

- Lucasville , OH, USA

problem #3

May 112022

Wagoneer

  • miles
Power steering went out while moving down my driveway. Went out & was then unable to move the car forwards or backwards or turn wheels.

- Opelika, AL, USA

problem #2

Apr 142022

Wagoneer

  • miles
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.

- Grand Forks Afb, ND, USA

problem #1

Jan 262022

Wagoneer

  • miles
The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn-??t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership and they sent me to voicemail. Didn-??t return call for hours. After restarting the car multiple times I was able to drive it to the dealership. I could only imagine how bad this could have ended up. Still no word on what exactly happened. I-??m currently in a loaner

- Grand Junction , CO, USA