9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Severe outside tire wear on front tires and vibration at interstate speeds. Multiple cases on the forums which no one can get resolved. Unacceptable. Results in bald tires in as little as 10000 miles. See picture and links to forums. Stellantis should really recall or TSB this issue, especially on a high end vehicle. We need consumer protection from the government on these lemons. Three posts below, but there are many more threads if you look on the forum. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Columbia, SC, USA
Vehicle has had a noticeable vibration at highway speeds of 75-80 mph through the entire steering and front end, seemingly resulting in dangerous tire wear (to the point of being bald on the outside edges of front tires.) Problem has been evident since new. It has had tires replaced, been aligned by multiple dealers and had tires road force balanced, however nothing has improved. Vehicle does not feel secure at highway speeds, and tire wear dangerously impedes traction.
- Columbia, SC, USA
I purchased the car, July 2022. It was a used certified vehicle with 3289 miles on it. This is a commercial vehicle as I own my own business. I reported two days after purchasing it that The front passenger tire shakes. For two years now, I have been trying to get Wagoneer and my dealership to fix the issue. Last Thursday, I was instructed to replace all the tires and see what happens. I did so And the shaking is still occurring. I received an email from Wagoneer services this morning telling me there is nothing they can do about it. I have a call into an attorney. This car has been towed on a flatbed three times since purchasing has been in the shop 16 times sometimes over three months at one time. I do believe that I should have to pay for a vehicle that is so terrible especially being $105,000 vehicle. Wagoneer is impeding my business and my business revenue because I cannot drive this car safely. I have been paying $1500 payment for two years and have never had a car that worked 100% properly. They refused to reimburse me for any of my time down. My contract states that I am to have a Wagoneer as a rental while they are working on my car that is only happened to one time. They tried to give me itty-bitty cars to run my business out of.
- North Myrtle Beach, SC, USA
Vehicle has alignment issues and ruining tires in 2000 miles. Problem started at around 25,000 miles and now at 32,000 miles. and has been at the dealer for over 2 months waiting on wagoneer engineering to figure it out. 2 dealers and Wagoneer blame the issue on the tires and not addressing the issue and saying alignment is fine yet the print out shows red indicating out of alignment, independent has confirmed there is a problem with the alignment. Vehicle has also developed a shake/vibration while driving and is making it hard to drive causing fatigue. I replaced the tires at a dealer and after 2000 miles they are ruined and they are not standing behind the warranty they stated.
- Lino Lakes, MN, USA
Driving down the highway and another car turned into my lane. I turned/swerved to the left to avoid collision and all side and curtain airbags deployed in the vehicle. I did not crash into anything. There was zero damage to the exterior of my vehicle. The manufacturer (Stellantis) claims there is nothing wrong with the vehicle, and that it detected the vehicle was going to roll over, and that is why the airbags deployed. The vehicle was not going to roll over, the airbags deploying was the most dangerous thing that occurred. I was not able to see to either side, but was able to pull over to the median and come to a stop. The vehicle was inspected by the manufacturer hired engineer. The manufacturer would not give me any information or a copy of his report/inspection. There were no warnings before this happened. I had my 9mth old baby in the back seat. With no vision out the side, we were both put at risk, as well as any others on the highway. The scare of airbags deploying when no collision occurred was very intense.
- Santa Barbara, CA, USA
Purchased in Jan 2023 within a day we had to bring it back, hood latch open error, unconnect box error, lane assistance wouldn-??t work. It went every week to the dealership for 2 and a half months; sensors have been replaced, electrical harness has been replaced, display has been replaced and the display still will just shut down and restart; the vehicle will just shut down and engage emergency brake when it was parked and has jumped the vehicle with this. Was then told we need a new co-ax cable we-??ve been waiting on since April and the dealership won-??t call us back. The air ride suspension is disabled now saying it won-??t work due to payload but nothing is hooked to the vehicle. We-??ve tried to shut the vehicle down and restart it and it won-??t come out of it; the heated seats will randomly come on when it-??s almost 90 degrees out and we-??re getting the auto park engaged even though the car is already in park and we-??ve shut it off, we have to restart the car change gears put it back in park and shut it off to get rid of the message
- Rumford, ME, USA
We have had our 2022 Wagoneer for 5 months. I noticed that the right rear axle had the boot torn and there was grease all over the bottom of the car on the right rear side. We also felt vibrations coming from the right rear. We took the car in to get the axle replaced, however we are still feeling these vibrations. After looking through Internet forums based on consumer experiences of our vehicle, it is a common issue that is being ignored by the manufacturer. One consumer, had the unpleasant experience of having the axle come off the vehicle while driving and almost flipping. I have since taken the vehicle back to the dealership but they claim that they don-??t feel any vibrations, which I know they are lying because the vibrations are very prominent. I wanted to know what we could possibly do about our situation, considering that there are thousands of vehicles experiencing the same symptoms.
- San Jose, CA, USA
The contact owns a 2022 Jeep Wagoneer. The contact stated while reversing out of the driveway, there was a loud booming sound coming from the rear of the vehicle. Upon inspection, it was discovered that the rear driver-??s side rim and tire had exploded, leaving shards of metal and rubber on the ground. The contact also discovered that a single suspension arm was unsecured and missing a bolt and the nut. The cause of the failure was not yet determined. The vehicle was towed to the local dealer. The manufacturer was not yet notified of the failure. The failure mileage was 9,000. The VIN was not available.
- Keller, TX, USA
The initial unresolved issue is a slight tremor at speeds above 70mph. I was told that because of the speed limit that this occurs, it is above the limit of area the dealership. The are not able to road test for the issue. New issue is my Wagoneer is slipping into four wheel drive. I received a software update and now there-??s a churning underneath my truck and it has become more of a strained ride As if it-??s lagging but no longer slipping into 4 wheel drive. May have been damaged during the slippage and the commute to my residence.
- Crofton, MD, USA
- Sussex, NJ, USA