Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.

- Phillips, NE, USA

Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.

- Evansville, WI, USA

The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.

- Tennille, GA, USA

I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.

- Worcester, MA, USA

The vehicle will throw itself in the park and shut off and not restart in the middle of traffic. It's not even stopped. You can hear the parking pin trying to engage until it slows to a point and then it'll slam on and lock up the brakes and skid to a stall. This has happened four times now and the vehicle has been in the shop the entire summer. Someone is going to get killed from this.

- Howell, MI, USA

Two incidences, one week apart, of car turning itself off while stopped at a red light. While stopped at the light, the a sensor flashed and the car automatically shifted from -??drive-?? to -??park.-?? Entire car electrical system shut off. Driver was unable to shift back to drive, and was required to turn the car off while in a traffic lane, to then restart car to drive.

- Whippany, NJ, USA

Car started over heating parked at home call a tow truck take it to the dealership and they want me to pay for some services when the suv fail on his own contact wagoneer services and also the same answer want me to pay for the services

- San Antonio, TX, USA

I worry about the reliability of the vehicle. I have had it since June of 2023 and since I have purchased the vehicle, I have had nothing but issues. It has now been towed twice back to the dealership for engine issues. I have tried to reach out to many different people to try and get this resolved with no luck. I have 2 small children that rely on my transportation along with getting myself to and from work. The first time that I brought the car in was July 2023 (mileage was 5000) for the engine overheating, it was fixed late September and back in October with the engine shaking and check engine light on. It then was "fixed" and went back in March with the same check engine light and engine shake, I changed my tires to see if that would help with the shake per the dealership request and it did not, I came back in April twice and then May. It has now been towed from my home to the dealership once again pending some resolution from here. It has been at the dealership for 80+ days with these engine issues. I have been fighting with the reliability of my vehicle since I first purchased it and have had no luck with it. My fear is being left somewhere with my 2 small children without a vehicle, again. I am requesting Wagoneer purchase the car back from me so I can have dependability back for myself and my family. The service department has been a nightmare to work with in regard to getting them to fix the vehicle. I have been promised a call back a few times and I have got nothing. I have also made the attempt to get Bessey's to repurchase the car this vehicle as it has failed me so many times. At this point I am really upset with this company and its unwillingness to help. My car has been their time and time again for the same repair attempt. In all honesty, I don't believe my concerns are being taken seriously as it is STILL not driving as it should. Engine still shakes during acceleration and check engine light will appear.

- Hanover, ME, USA

Driving 45 down a city street and my 2023 Wagoneer II Carbide started to overheat and then the engine just stopped running. I was able to get the car out of traffic. Dash was saying the engine oil level was low, but when checking the menu for oil, it showed everything was fine. The car cooled down, and we tried to drive it again and it died again 3 times on the way to the dealership. I was told it was a faulty thermostat and the dealership replaced the part with the new version of the same part, which means it will die again. This seems to be a know issue with the Hurricane engines, and I have seen a small recall of 500 cars (mine was not part of that recall) for this thermostat issue. I am now stuck with a car that I am afraid to drive and it is a ticking time bomb for another thermostat failure. This failure is after the real differential had been replaced.

- Cedar Park, TX, USA

Car suddenly over heated in the middle of an intersection only allowing travel at about 1 mph thru traffic due to transmission also slipping because of the sudden thermostat failure. Was able to pull over to check coolant level and was low went to remove coolant reservoir cap and pressure in system blew the cap off as I was removing it. Coolant instantly returned from the engine. I suffered severe burns to my left hand. Car was taken to a nearby dealership for repairs. I decided to trade in the vehicle for the same make and model with only 1,000 miles will probably fail the same as previous and would like a recall for faulty stuck thermostat issued. My complaint is on the sudden thermostat failure that occurred on the I6 3.0 SO Hurricane engine on the 2023 Wagoneer Series 2. Causing severe burns to my hand as I attempted to check proper coolant level after engine overheating light was indicated. Car was traded in and is currently in repair.

- Devine, TX, USA

The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, the parking brake was independently engaged. Additionally, the front driver-??s and rear passenger-??s side windows would independently lower while driving. The contact stated that the vehicle would jerk while depressing the accelerator pedal, with the check engine warning light illuminated. The contact would restart the vehicle after each failure to resume normal operation. The vehicle was then taken to the dealer where the vehicle was serviced. Despite the initial repair, the parking brake and jerking persisted with the check engine warning light illuminated after each repair. After one visit, the check engine warning light returned soon after exiting the dealer parking lot and the vehicle was towed back to the dealer for service. The contact stated that the catalytic converters were replaced, and several electrical features were reset; however, the failure persisted. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,500.

- League City, TX, USA

The contact owns a 2023 Jeep Wagoneer. The contact stated while driving at unknown speeds, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle failed to recognize the key FOB after driving and parking the vehicle. The headlights became inoperable while driving at night. The navigation screen randomly became inoperable and turned blank. The manufacturer was not contacted. The failure mileage was 34,000.

- Akron, IA, USA