10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,583 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer stated the head gasket had to be replaced.
- Hudson, OH, USA
I originally didn't consider filing a complaint until I had the third major complication occurred. I've since talked to other Jeep owners with the 4.0 and have found motor mount and transmission failures are more prevalent than they should be. After the third problem (tranny), I began my search on the internet and found this site. It confirmed my suspicions about the substandard materials that DC is using in major components. I tried to reason with a service rep at DC by explaining that I'm a died in wool Jeep fanatic (5 Jeep jams) but she basically told me that motor mounts and tranny problems at these early miles is part of the vehicle ownership package. That may be true at DC, but not at other car makers like Toyota and Ford. This is definitely my last DC product. I'm glad I found this site; I know where to go in the future.
- The Woodlands, TX, USA
Defective motor mounts that support the engine broke off, causing the engine compartment to move and may have resulted in loss of vehicle control. Dealer replaced motor mounts at owner's expense.
- Delmar, CA, USA
While stopping at a stop sign without any warning there was a big bang. Shroud popped and put a dent in hood of car. Consumer felt that if he was driving on the highway he may have been killed.
- Coal Township, PA, USA
Idler puller failed causing lock up and overheating of belt. Mjs
- Lees Summit, MO, USA
While driving engine mounts that are fastened to the engine block sheared off. The manufacturer will be notified.
- Bronx, NY, USA
Engine/transmission case broke.
- Bronxville, NY, USA
While driving the lights were dimming on and off just before the engine shut down in the road. The engine began shifting, the battery partially melted, and the battery cable burned. Also the brake lines were all bent back due to the engine shifting approximately 4-6 inches. Consumer has called al. Miss. AZ. il. (52059100R) is the part number, NY. Says there are 243 consumers waiting for parts due to same defect. Chrysler says they cannot find a manufacturer for the parts. Also the oil filter was broken, and the oil casing is dented. This is the second time this has happened, the vehicle was modified by a Chrysler dealership the first time to remedy the problem. Chrysler has a 243 customer back order and more to order.
- Greenview, IL, USA
Oil sending unit failure.
- Temple Ter, FL, USA
Motor mount failed.
- Victorvill, CA, USA
The aluminun holding plate holding the engine broke.
- Salt Lake Ci, UT, USA
- Newport News, VA, USA