The contact owns a 1998 Jeep Wrangler. While driving approximately 15 mph, the contact heard a loud rattling noise underneath the vehicle. The vehicle was taken to an authorized dealer where the catalytic converter was replaced. Recently, the contact discovered a voluntary recall issued by the manufacturer pertaining to the power train control module. The contact was displeased to know the VIN was not included in the recall and ineligible for reimbursement for the prior repair. The manufacturer was notified of the problem. The approximate failure mileage was 95,000. The consumer stated the exhaust manifold cracked on two separate occasions and had to be replaced.

- Charlotte, NC, USA