While backing out of a parking spot at local shopping center the steering wheel felt as if it bound up and an spring sound occurred and the airbag light came on. As it was to late to contact the dealer I called them on Monday morning and they arranged for me to have it checked on Tuesday. On investigation they found the airbag clock spring to be broken and ordered the part, which I paid for. On Thursday I drove my Jeep back to the dealer to have the spring replaced and although the spring was broken it did not fix the problem and the service writer told me it was a chaffed wire in the steering column and that the airbag should have deployed but it did not! she then told me that it would cost me to $500 to $1600 to repair the problem. I assumed this was a safety related item and as such should have been covered. She checked with the district rep for Chrysler later in the day and they claim nothing could be done for me although the Jeep only has 40578 miles on it and I could not have gotten into the steering column to chafe the wire. As of now I have a loaner vehicle while they check into how to proceed.

- Bath, ME, USA

On 12 March 2005, my wife was hit head-on while sitting in a turn lane in her 2000 Jeep Wrangler sahara edition. The air bags did not deploy, consequently, my wife went through the driver door window, suffering severe cuts and bruises, a broken neck, four broken ribs and a collasped left lung. Since then I have been in contact with daimler-Chrysler but cannot get them to commit to any wrong, although they keep telling me they have their inspectors looking at it.initially, I sent them photos of the vehicle and last week those they sent me were identical as those I sent them which all show the impact, yet, they have not told me what caused the air bags not to deploy. All those injuries suffered were a direct result of non-deployment of the air bags. The other cars air bags did deploy and he suffered no injuries whatsoever. I ask of you to please give me some information as a result of this accident. Certainly, daimler-Chrysler should cooperate but seem not to want to because of the cost of my wife's hospitalization and being air-lifted to the vanderbilt trauma center. Thank you for anything you can provide me.

- Clarksville, TN, USA

While driving at 45 mph consumer lost control of the vehicle, causing it to rear-end another vehicle. Upon impact, both frontal air bags did not deploy. Driver sustained injuries.

- Ontario, CA, USA

The consumer rear ended another vehicle, and the air bags failed to deploy.

- Greenville, SC, USA

Passenger's airbag didn't go off. Dealership is aware opf problem.

- Washington, DC, USA

Consumer was driving at approximately 40 to 45 mph when a 1983 Ford, F150 backed out into roadway in front of consumer's vehicle. Consumer had no opportunity to slow vehicle down before it impacted on other vehicle. Passenger's air bag had an on/off switch installed in it due to a child seat, and it was turned off during this incident. However, driver's air bag failed to deploy. Insurance company has examined vehicle, but has not provided any information to consumer about cause of defect. Please provide any additional information/attachments.

- Brookland, AR, USA

After stricking another vehicle that did not stop at a stop sign. Jeep struck it at bone manner, and neither airbag deployed.

- Sherman, TX, USA