10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 63,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Airbag warning light illuminates intermittently. Over several days it has progressed to near constant. The light will illuminate along with a chime each time the steering wheel has been turned. I have not had the opportunity to take it in for service yet.
- Milford, MI, USA
The contact owns a 2008 Jeep Wrangler. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the air bag module was defective and need to be replaced. The manufacturer was made aware of the failure and did not offer any assistance since the vehicle was not included in any recalls. The vehicle was repaired. The failure mileage was 52,000 and current mileage was 55,000.
- Hopewell , VA, USA
The warranty has been extended to 150,000 miles on the 2007 Wrangler, but not on the 2008 Wrangler. They are the same part number, why was Chrysler not forced to extend the warranty on 2008's? the cockspring failure causes the airbag to not deploy.
- Albuquerque, NM, USA
The air bag clockspring in my 2008 RHD Jeep Wrangler has failed and been replaced twice at my expense. The first was 09/13/10 @ 39693 miles and again 12/15/11 @ 69120 miles. I found on your site that there was a recall in progress, L37 for 2008 - 2012 RHD Jeep Wrangler. I called Chrysler and was told my VIN was not covered under this recall. My concern is: How many other RHD Jeep Wrangler are there out there that have or may experience the same problem but are not included in the recall? it appears obvious that the recall should be expanded. I have receipts for these repairs if needed and feel free to contact me for more info.
- Westport, NY, USA
Due to clock spring failure the light for the air bag comes on intermittently mostly when vehicle is turning or going over a bumpy surface.
- Twin Falls, ID, USA
The contact owns a 2008 Jeep Wrangler. While driving approximately 20 mph, the brake light illuminated on the instrument panel and the brake pedal dropped to the floorboard abnormally. The contact stopped the vehicle on the shoulder of the road and added brake fluid to the braking system. In addition, the air bag waning light was illuminated. The contact took the vehicle to the dealer where the technician stated there was a hole in the brake tube due to the steering shaft rubbing against the tube. The brake line would have to be replaced and the clock spring for the air bags was fractured and would also need replacing. The contact referenced NHTSA campaign id numbers: 08V202000 (service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings) and 11V528000 (air bags:frontal) but was advised by the manufacturer that the VIN was not included in either recall. The brake line was repaired but the clock spring was not. The approximate failure mileage was 56,000.
- Town Creek, AL, USA
The contact owns a 2008 Jeep Wrangler. The contact stated that the airbag warning light would illuminate on the instrument panel. The dealer was contacted and suggested the contact make an appointment to inspect the vehicle. The manufacturer was notified of the failure and told the contact to take the vehicle to the dealer for inspection. The vehicle was not repaired. The failure mileage was 48,800 and the current mileage was 50,000.
- Lacombe, LA, USA
When turning steering wheel, airbag light comes on. Dealer identified problem as a clockspring issue.
- Pleasant Prairie, WI, USA
The contact owns a 2008 Jeep Wrangler. While driving approximately 55 mph the air bag light illuminated on the instrument panel. The air bag warning chime notified the contact there was a failure with the air bag. The vehicle was taken to the dealer for diagnostic testing. The technician stated the seat had to be recalibrated or replaced. The vehicle was not repaired. The approximate failure mileage was 64,300.
- Manchaca, TX, USA
The contact owns a 2008 Jeep Wrangler. The contact stated that the air bag warning light would illuminate on the instrument panel. The dealer denied any assistance with repairs to the vehicle. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 41,000 and the current mileage was 41,500.
- Winter Haven, FL, USA
The contact owns a 2008 Jeep Wrangler. The contact was driving 15 mph when the air bag warning light illuminated, indicating a malfunction with the driver side air bag. In addition, the clock spring was also defective and needed to be replaced. The contact did not take the vehicle to a dealer or local mechanic for diagnosis or repairs. The failure mileage was 34,477.
- Auburndale, FL, USA
The contact owns a 2008 Jeep Wrangler. While parked, the contact noticed that the air bag light was illuminated intermittently. The vehicle was taken to the dealer for diagnostics where the technician replaced the air bag module but to no avail. The vehicle was not further repaired. The approximate failure mileage was 39,000.
- Deep Water, MO, USA
Airbag is disabled intermittently most frequently after straightening the steering wheel following a turn.
- Lakewood, CO, USA
I own a Jeep tour company and this is the third clockspring I have had to replace in two different Jeep. While traveling at 5mph or under the airbag light illuminated. After having the dealer check it out I was advised it was a clockspring issue. I replaced this one on my own. They charge $1450 just to check what part, then $280 for the part. This has been done at tto seperate local dealer ships. I have saved two clocksprings, one done from a 2007 Jeep and one from this 2008.
- Albuquerque, NM, USA
The "airbag-warning-light" in the dashboard of my Jeep Wrangler X comes on and stays on, including making the "peeping warning sound" ever so often. The dealer diagnosed it as the "clock-spring" in the steering wheel (an approx. $400+ repair). This is not only an extremely expensive repair, but more importantly a major safety issue and concern, especially for a just over 3 year young car, just out of warranty. The airbag(s) will not deploy in case of an accident as long as the "airbag-warning-light" in the dashboard is on. I have read that a lot of Jeep owners, as well as others, are having the same problem. This should definitely be a recall, since the clock-spring should not be defective after just 3 years. This seems like a faulty part, which should be replaced at manufactures expense.
- Indian Trail, NC, USA
Horn stopped working and air bag light illuminating intermittently. I knew I would not pass inspection so I brought it to auto repair shop. They discovered clock spring module defective and $400 to repair. These are two not one simultaneous safety failures (horn and airbag) resulting from defective clock spring.
- Newbury, MA, USA
The air bag light on the driver side stays on, and will not go off.
- Grantville, GA, USA
The airbag light stays on occasionally making a warning bell. I have no idea if the airbag is functional. Had it to the dealer once but since I work in this vehicle I could not leave it so they could not determine if it is the clockspring or an airbag module. The fuel inlet also spews gas when filling up the gas tank. There has been a recall on the fuel issue, but I have had parts on order for eight months and they are still on backorder.
- Fayetteville, TN, USA
1. the horn and possibly the airbag is not working. 2. we now have to purchase $300 in parts because the airbag clock spring has malfunctioned.
- Lynchburg, VA, USA
- Fultondale, AL, USA