10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,094 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving on a pasture the fuel line in our 2010 automatic Jeep Wrangler unlimited became detached from the clip that holds it in the automatic transmission (according to the dealer). The plastic part in the fuel line melted when it became in contact with part of the hot exhaust system. The Jeep stop running and a small fire started beneath the Jeep on the grass. We pushed the vehicle out of the way and put the fire out. There was no fire damage to the Jeep. The Jeep was repaired at labelle Dodge/Chrysler-Jeep, Inc. Ph: 1-800-226-1193 invoice no. [xxx] we contacted Chrysler and we were told that happen because we took the Jeep off road. That there was nothing they could do. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Miami Beach, FL, USA
Bought a certified used vehicle from fairfield Dodge, crysler, Jeep in muncy, pa and in 4 months of owning this vehicle it had a recall on the transmission skid plate, engine light on due to broken sensor, in need of four brake rotors and brake pads. They stated that when they serviced the vehicle when they purchased it that the rotors were cut for the last time when they certified the vehicle for sale on the lot. And now four months later it needs $1,200 worth of repairs. They state that the esim was broken by me or someone that was under the hood and that I would have to pay for the parts but not the labor the same with the brakes. I feel that this vehicle should have never been front line ready or even certified with all these issues, they are very, very poor representitives of your brand. I did not buy a Jeep to have major problems within four months of purchase. Then when I arrived the day of service they no longer had my recall part they put it on another vehicle that came in before mine. I live two hours away from the dealership and they failed to do there job.
- Clarks Summit, PA, USA
Letter re the problems experienced with a 2010 Jeep Wrangler feels that vehicle falls under the new car lemon law (entire package not imaged, forwarded to nvs-200) the consumer stated there have been repeated attempts to repair the vehicle. However, the vehicle remains defective. The consumer stated the vehicle was running sluggish and burning oil, but no leaks were found. The problem went on for several months. The consumer believed the engine was defective, but the dealer would not approve a new engine, so they kept replacing parts. The vehicle was eventually returned to the consumer, with the same problem. The dealer checked the engine again, and discovered it was burning 1 quart of oil per hour and it was determined the engine needed to be replaced. The hard top was leaking and ruined the carpet. The starter was defective. Also the transmission was exhibiting a burning smell, it would slip and wouldn't go into gear and the fluid was no longer the correct color. Also, the temperature gauge rose just under the overheating point. The radiator cooling fan was defective. Also, there was a grinding noise coming from the transfer case.
- West Islip, NY, USA
I drove my 2010 Jeep Wrangler sahara unlimited through water that was sitting in a pasture that had been shredded. 30 minutes later my car was on fire. The design of the skid plate allowed the grass that was floating on the water to be pushed under the skid plate and around the catalytic converter, within 30 minutes the grass dried and caught on fire. I had 3 kids in the car on our way back from a rodeo and ended up watching my Jeep burn at 1:00 in the morning. Chrysler will not take any responsibility for this and has denied my claim. The back skid plate has a lip that dips down and allows the possibility of debris to be sucked up around the catalytic converter. The gas line and the transmission are right next to the catalytic converter which is dangerous. My car was a total loss luckily we were all got out of the car without injury, I do plan on making sure this danger is known since Chrysler will not take responsibility for their design flaw.
- Austin, TX, USA
The contact owns a 2010 Jeep Wrangler. The contact stated the vehicle was equipped in a manner in which the roof and doors could be removed from the vehicle during warm weather. When the roof and doors were removed, the side view mirrors were repositioned to mount onto the front windshield support frame. The contact stated that when the mirrors were mounted in this position, the view in the passenger side mirror was obstructed by approximately 85 percent, reducing visibility while driving at any speed. The manufacturer was notified and the contact was told there was no repair available for the failure. The vehicle was not repaired. The failure mileage was 2,000 and the current mileage was 11,000.
- Nashville, TN, USA
- Wilton Manors , FM, USA