10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
40,715 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #6

Dec 102010

Wrangler 6-cyl

  • 3,200 miles
The 2010 Jeep Wrangler unlimited had been driven approximately 15 miles in stop and go traffic and for the ten minutes prior to the stop at the convenience store had been driven at highway speeds. The driver stopped at a convenience store for 5 minutes, pulled out of the parking lot, and approximately 2 minutes later the Jeep had flames shooting out from underneath the vehicle. The driver was able to get into an empty parking lot before the power steering failed and attempted to put out the fire with a fire extinguisher with no success. The Jeep was a complete loss at approximately 3000 miles. The only unusual behavior noted before the fire was that the vehicle stalled when put into reverse on 2 occasions. The Jeep was scheduled to go back to the dealer to investigate this problem but then burned to the ground. Investigation from the Chrysler rep and the insurance rep determined that the cause of the fire was due to "debris around the transmission".

- Pearland, TX, USA

problem #5

Nov 142011

Wrangler 6-cyl

  • 36,000 miles
2010 Jeep Wrangler unlimited, vehicle pops-out of first gear during acceleration. This causes dangerous loss of power and endangers occupants. Sometimes resists being placed into first gear.

- Highlands Ranch, CO, USA

problem #4

Oct 282011

Wrangler 4WD 6-cyl

  • 9,343 miles
The 2010 Jeep Wrangler was repaired October 26th by a Chrysler dealer for 6 speed manual transmission popping out of first gear. Approximately 30 miles after repaired, the same condition reappeared. Since 10-28-11 it has popped out of first gear 5 times for an average once every 68 miles. This is a serious safety issue that needs to be addressed. This is not an isolated incident with Jeep Wrangler that have a 6 speed manual transmission even though Chrysler says this has never happened before. The dealership can never recreate the condition when they drive it in the parking lot so they say there is nothing wrong. The Jeep first popped out of first gear on August 31, 2011. We filed a compliant, #10425283, but felt since it is doing the same thing after a repair it should be filed again. Someone has to demand that chrsyler admit there is a problem and correct the issue.

- Damascus, AR, USA

problem #3

Aug 312011

Wrangler

  • 7,400 miles
The contact owns a 2010 Jeep Wrangler. The contact was driving 10 mph when the transmission slipped from first gear. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure who did not offer any assistance and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was 7,400 and current mileage was 7,800.

- Damascus, AR, USA

problem #2

May 072010

Wrangler 4WD 6-cyl

  • miles
Letter re the problems experienced with a 2010 Jeep Wrangler feels that vehicle falls under the new car lemon law (entire package not imaged, forwarded to nvs-200) the consumer stated there have been repeated attempts to repair the vehicle. However, the vehicle remains defective. The consumer stated the vehicle was running sluggish and burning oil, but no leaks were found. The problem went on for several months. The consumer believed the engine was defective, but the dealer would not approve a new engine, so they kept replacing parts. The vehicle was eventually returned to the consumer, with the same problem. The dealer checked the engine again, and discovered it was burning 1 quart of oil per hour and it was determined the engine needed to be replaced. The hard top was leaking and ruined the carpet. The starter was defective. Also the transmission was exhibiting a burning smell, it would slip and wouldn't go into gear and the fluid was no longer the correct color. Also, the temperature gauge rose just under the overheating point. The radiator cooling fan was defective. Also, there was a grinding noise coming from the transfer case.

- West Islip, NY, USA

problem #1

Jan 132011

Wrangler

  • 5,020 miles
With increasing frequency, my Jeep jumps out of first gear while accelerating away from a stop. Even with my hand on the shift lever, holding my vehicle in first gear, it will at times jump out of gear with a violent metal-on-metal collision sound. Several times this has happened when crossing or joining traffic at an intersection, and is very dangerous.

- Spring Lake, NC, USA