3.0
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 46,030 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2011 Jeep Wrangler that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let-??s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Ringwood, NJ, USA
Seatbelt is not recognized as being clicked.
- Miami Beach, FL, USA
I am a rural carrier I was on the job working and my seat belt broke on my RHD 2011 Jeep Wrangler! I work for usps I am required to use my Jeep on a daily basis this is costing me money could of cost me my life also! I use my Jeep run like 250 mile plus per day. I contact my dealer ship they say there is no eta time I'm like what that's she like I don't know when we get you a seat belt I'm like well I need it's my work vehicle and that's my driver side and still they didn't help me! I also had a air bag issues same as an axle issue my Jeep leaks water also my whole Jeep is poorly made I demand on a replacement Jeep or sponsor me with the usps! my job is to delivery the mail not to risk my life to drive a poorly made vehicle. Please help. I was driving on hwy going 55 mph broke!!
- Salem, OR, USA
Complaint number: 1299598 the print out of my filed complaint is incorrect in that I did check the box to not share my complaint with the manufacturer I have photos of this fact on another camera not connected to the internet. Please make not of this complaint as I have.
- Virginia Beach, VA, USA
Vehicle stationary, flooding front driver and passenger floorboards. 3+ inches. Not a drop of water anywhere else. 6 attempts at dealership service department by (the waterman), until completed. The service department has no record of this in their system according to them, I do. Caused electrical, rusting, carpeting buckled now loose bunching under gas and brake pedals. Received NHTSA recall notification, of the seatbelts in my 2011 Jeep Wrangler, ,have not received any notification from manufacturer. Last recall for drivers airbag, takata dangers, the dealerships repair department insisted no such recall existed, and claims to have replaced the passenger airbag that had already been replaced. My VIN # pulls up all recalls completed. This is not true. I have records of dates of service and photos. I don't have a scanner to upload them. Flooding occurred while vehicle was stationary and parked in driveway of home.
- Virginia Beach, VA, USA
Front passenger seat belt is defective. Gets stuck when trying to pull it out. Takes a few tries to pull it out. Sometimes it wont unlock. Very serious safety hazard. Jeep is always stationary when trying to use the seatbelt. This has been happening for the past year or two. I paid $700 out of pocket to have a new seat belt installed today at a local mechanic. The seatbelt should be warrantied for life of the vehicle. Jeep Chrysler has denied my claim for repair. The seatbelt is a safety issue. Not a luxury item.
- Bronx, NY, USA
The clockspring on my 2011 Jeep Wrangler (left handed drive) has failed causing the airbags to become dysfunctional and airbag light to engage. Fca has recalled right handed drive Jeep Wrangler 2007-2012 under the attached recall notification. Fca has also recalled 2007 lhd Jeep Wrangler for this same issue. The root cause of these recalls was determined to be dust accumulation in the grease of the clockspring as seen in the attached recall notification. The clockspring part in both lhd and RHD variations of this model Jeep Wrangler include a similar, if not the same, clockspring part. The amount of dust that a Jeep Wrangler is subject to does not correlate to the position of the steering wheel and clockspring. I would suspect that a vehicle with less that 70,000 miles and 5 years of use should not have airbag failure. I have contacted my local Jeep dealership which then instructed me to contact the fca Jeep warranty/recall 800 number in addition to the fca headquarter's 800 number. After speaking with a representative at the fca headquarters hotline I was told that the recall does not apply to my lhd 2011 Jeep Wrangler and the repair was to be made from out of my pocket. As of June 2015 there has been an open investigation into this issue for lhd Jeep Wrangler as seen in the link below. www.detroitnews.com/story/business/autos/Chrysler/2015/06/23/NHTSA-probe-Jeep-Wrangler/29150093/
- Southbury, CT, USA
The contact owns a 2011 Jeep Wrangler. The contact stated that the driver's seat belt fractured while the contact was secured in the driver seat. The contact discovered that the driver seat mount was also fractured. The vehicle was taken to the dealer where it was diagnosed that the driver seat belt needed to replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was a 60,000.
- Haulstad, KS, USA
The contact owns a 2011 Jeep Wrangler. The contact stated that the seatbelt fractured while the contact was secured in the driver's eat. The vehicle was taken to the dealer for inspection and they advised the contact that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.
- Halstead, KS, USA
- Gulfport, MS, USA