10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 8,439 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Jeep Wrangler. The contact stated that he received notification of NHTSA campaign number: 13V234000 (power train, steering) in January 2014. The contact stated that he attempted to have the vehicle repaired but the parts needed to complete the recall service were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.
- Glenns Falls, NY, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train, steering) and stated that the part needed to repair the vehicle was unavailable. The dealer stated that there was only one remedy kit being sent to the dealer per month to service the recalled vehicles. The manufacturer was notified of the problem. The contact had not experienced a failure.
- Hammonton, NJ, USA
Safety recall N28/NHTSA 13V-234 transmission oil cooler tube I have been contacted twice by Chrysler about this recall to date no parts are made available to my dealer.
- Lakewood, CO, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (powertrain, steering) had exceeded a reasonable time for repair. The dealer advised that the vehicle could not be repaired in 2013 because they were allowed only one recall kit every fourteen days. The contact had not experienced a failure.
- San Juan , PR, USA
Regarding Chrysler recall N28 / NHTSA 13V-234 transmission oil cooler tube. Recall was issued in September 2013, as of 3/25/2014, I am still unable to get an appointment for repair due to lack of parts available. One dealer told me they have a waiting list until at least the end of the summer, as they are only allocated one part per week. Another dealer just tells me they don't have the parts and to try back in a couple of weeks.
- Rogers, AR, USA
The contact owns a 2012 Jeep Wrangler. The contact attempted to have his vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available and the dealers were receiving one part every two weeks. The contact stated since the failure was reported in June of 2013, there should be a remedy available before March of 2014 and that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
- Stoughton , MA, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number 13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact was told to wait up to a year for the parts. The contact had not experienced a failure.
- Sante Fe, NM, USA
I received a safety recall notice (N28/NHTSA 13V-234) for this vehicle from Chrysler. When trying to schedule an appointment to remedy this with a Chrysler dealer, I was told that Chrysler was releasing a small number of parts (1 part every 14 days), and as a result was told it would take 2 to 3 months before I could schedule this repair. This seemed unbelievable to me for a safety recall that Chrysler indicates could result in a fire under my vehicle. I called another dealer to confirm and was told the same story. Obviously I am not filing this complaint as a result of an accident, injury, or death. I would hope my complaint could spur some type of action on Chrysler's part before any catastrophe occurs.
- East Bethel, MN, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that she received notification of NHTSA campaign number: 13V234000 (power train, steering). The contact stated that she attempted to have the vehicle repaired but the needed parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
- Coram, NY, USA
The contact owns a 2013 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available because the manufacture was only issuing one repair kit per week. The manufacture was not alerted of the failure. The vehicle was not repaired. The contact had not experienced a failure.
- Knoxsville, TN, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V234000 (power train, steering) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 04/29/14
- Olive Branch , MS, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number:13V234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The contact received a second notice and was still waiting for parts. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact was told to wait up to eighteen weeks for the parts. The contact had not experienced a failure.
- Naperville, IL, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle started to make a loud noise whenever the brakes were engaged. The vehicle was taken to the dealer where the technician diagnosed that the rotors needed to be resurfaced. In addition, the contact received notification of NHTSA campaign number: 13V234000 (power train, steering) and she was concerned for her safety since the parts were still not available. The dealer was contacted. The manufacturer was made aware of the failure. The vehicle was not repaired for the brake failure. The vehicle has not experience the failure specified in the recall. The failure mileage was 300 and the current mileage was 25,000.
- Byfield, MA, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had exceeded a reasonable time for repair. The recall letter was received September 2013. The dealer advised that they were no longer receiving the part to complete the recall repair. The manufacturer advised the contact that she would receive a call from the dealer when the repair was to begin but did not confirm when the part would become available for the repair. The contact had not experienced a failure.
- Inwood , NY, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign id number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The contact reached out multiple times to the dealer, who stated that they were only receiving one repair kit every 15 days. The contact was number 17 on the waiting list. The vehicle was not repaired. The manufacture was not contacted. The contact had not experienced a failure.
- Miami, FL, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train and steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure...updated 04-16-14 updated 04/24/14
- Grantville, GA, USA
The contact owns a 2012 Jeep Wrangler. The contact received notification of NHTSA campaign id number: 13V234000 (power train, steering) and stated that the parts were not readily available. The manufacturer was contacted and provided an unreasonable date for when the vehicle would be serviced under the recall. The contact had not experienced a failure.
- Newcastle, WA, USA
The contact owns a 2012 Jeep Wrangler. The contact stated that NHTSA campaign number: 13V234000 (power train, steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not become available for at least 29 weeks. The manufacture was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Updated 04/04/14 updated 04/11/2014
- Waynesboro, VA, USA
2012 Jeep Wrangler sport. Consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. The consumer stated he called the dealer on January 16, 2014 to schedule an appointment for February 7, 2014, with a drop of time of between 7:00 am and 8:00 am. The dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. After the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. The dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed.
- Jena, LA, USA
- Avon, CT, USA